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Bank Desk Jobs (NOW HIRING)

Choice Hotels

Front Desk Agent

Charleston, SC

$13.25 - $16.75/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * The Front Desk Agent maintains a friendly, cheerful ...

Hotel Spero

FRONT DESK AGENT

Asheville, NC

$13.50 - $17/hr

Front Desk Agent Hotel Indigo Asheville Downtown is inspired by the creativity, culture, and energy ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

Crestline Hotels & Resorts

Front Desk Agent

Asheville, NC

$13.50 - $17/hr

Front Desk Agent Hotel Indigo Asheville Downtown is inspired by the creativity, culture, and energy ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

Crestline Hotels & Resorts

Front Desk Agent

Frisco, TX

$13.25 - $17/hr

Front Desk Agent The Front Desk Agent is responsible for assisting guests with check-in and check ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

941 Management LLC

Front Desk Supervisor

Lexington, KY · On-site

$15 - $19.25/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Choice Hotels

Front Desk Agent

Fort Mill, SC

$12.50 - $15.75/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * The Front Desk Agent maintains a friendly, cheerful ...

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC · On-site

$12.50 - $15.75/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * The Front Desk Agent maintains a friendly, cheerful ...

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC · On-site

$12.50 - $15.75/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * The Front Desk Agent maintains a friendly, cheerful ...

Hotel Spero

FRONT DESK AGENT

Staunton, VA

$14 - $17.75/hr

Front Desk Clerk Be the first impression of exceptional hospitality! Hotel 24 South is a historic ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

Comfort Inn Charleston Downtown

Front Desk Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * The Front Desk Agent maintains a friendly, cheerful ...

Hotel Spero

FRONT DESK AGENT

Carolina Beach, NC

$12.25 - $15.50/hr

Front Desk Clerk Be the first smile our guests see! Courtyard by Marriott Carolina Beach Oceanfront ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

Hotel Spero

FRONT DESK AGENT

Lexington, KY · On-site

$15.50/hr

Front Desk Agent Opportunity At Springhill Suites Lexington Are you outgoing with a constant smile ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

STRIDE BANK NA

Senior Service Desk Representative

Tulsa, OK · On-site

$16.75 - $23/hr

The Senior Service Desk Representative delivers advanced, high-touch technical support across multiple service channels while exemplifying the Bank's highest standards of customer service ...

Crestline Hotels & Resorts

Front Desk Agent

Louisville, KY

$13.75 - $17.25/hr

Front Desk Agent Opportunity Your next opportunity to shine in hospitality is here at Courtyard ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

CityFirst Bank

Service Desk Analyst

Los Angeles, CA · On-site

$30 - $34/hr

WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution ... ROLE SUMMARY The Service Desk Analyst provides Tier 1 and Tier 2 technical support for user ...

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Bank Desk information

See salary details

$12

$23

$33

How much do bank desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bank desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the typical interactions between a Bank Desk officer and other departments within a bank?

Bank Desk officers frequently collaborate with multiple departments such as loan processing, compliance, and customer service to ensure seamless banking operations. They often serve as a liaison, relaying customer requests or issues to the appropriate teams and coordinating solutions efficiently. This cross-functional interaction helps them develop a well-rounded understanding of banking operations and can open up opportunities for advancement into specialized or supervisory roles. Building strong communication skills and professional relationships is key to success in this role.

What are Bank Desk jobs?

Bank Desk jobs refer to positions within a bank where employees interact directly with customers, either at the front desk, customer service counters, or through support roles. These roles typically involve handling account inquiries, processing transactions, assisting with financial products, and providing information about banking services. Bank Desk staff play a crucial role in ensuring smooth daily operations and maintaining customer satisfaction. They need strong communication skills, attention to detail, and a good understanding of banking regulations and procedures.

What is the difference between Bank Desk vs Bank Teller?

AspectBank DeskBank Teller
Primary RoleHandling complex client transactions, providing financial advice, managing accountsProcessing deposits, withdrawals, and basic customer inquiries
Required CredentialsTypically requires banking experience, knowledge of financial products, sometimes certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, often behind a desk, dealing with clients directly or over the phoneBranch counters, face-to-face customer service
Employer & Industry UsageCommercial banks, investment banks, financial institutionsRetail banking branches, community banks

The main difference between a Bank Desk and a Bank Teller lies in their responsibilities and required experience. Bank Desks handle more complex financial transactions and advisory roles, often requiring prior banking experience or certifications. Bank Tellers focus on routine cash transactions and basic customer service. Both roles are essential in banking but serve different functions within the financial industry.

What are the key skills and qualifications needed to thrive as a Bank Desk Officer, and why are they important?

To thrive as a Bank Desk Officer, you need strong numerical aptitude, attention to detail, and a foundational understanding of banking operations, usually supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and compliance protocols is essential. Excellent customer service, problem-solving abilities, and effective communication are standout soft skills in this role. These skills ensure accurate transaction handling, regulatory compliance, and a positive client experience within the bank.
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Bank Desk jobs near you
Front Desk Agent

Front Desk Agent

Choice Hotels

Charleston, SC

$13.25 - $16.75/hr

Other

PTO

Posted 8 days ago

Choice Hotels rating

5.0

Company rating: 5.0 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

87th of 105 rated hotels

Job description

Front Desk Agent
Overview
The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities:

  • The Front Desk Agent Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
  • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
  • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • The Front Desk Agent courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Can maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Must be able to operate the PBX equipment by accepting incoming calls, assisting with outgoing calls, setting up and scheduling wake-up calls and paging guests to provide guests with timely and efficient service.
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • The Front Desk Agent maintains a friendly, cheerful and courteous demeanor at all times.
  • Will performs other duties as assigned, requested or deemed necessary by management.
  • Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
  • Will provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
Job Requirements
Qualifications
  • High School diploma or equivalent
  • Previous Front Desk experience preferred nor required.
  • Pro-longed standing indoors with thermostatically climate-controlled work station
What we offer you in return for your dedication and hard work is a rewarding benefits package that includes:
Wellness:
  • Vacation Time (Parttime and Fulltime employees are eligible)
  • Work Life balance.
Rewarding Hard Work:
  • Incentive based bonus program
  • Employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand
  • You are going to love being a part of our team! And we'll pay you for new team members you refer to ANY of our locations!
Career Growth:
  • Free in-house training program-This unique program fosters employee growth throughout our associates' career with our company and has a clear path to get you where you envision yourself.

Equal Opportunity Employe

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