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Bank Desk Jobs (NOW HIRING)

Westamerica Bank

$17 - $19/hr

Weekly Working Hours: 40 As a Help Desk Specialist, under general supervision, assist branch ... EOE Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy ...

WESTAMERICA BANK

$17 - $19/hr

Weekly Working Hours: 40 As a Help Desk Specialist, under general supervision, assist branch ... EOE Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy

Exchange Bank

Help Desk Analyst

Santa Rosa, CA

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Compose email communications for Bank distribution to inform employees of various issues. * Perform ...

Equity Bank

Service Desk Specialist II

Wichita, KS · On-site

Equity Bank is a full-service community bank based in Wichita, Kansas. As a Service Desk Specialist II, you will handle advanced technical issues, support internal banking systems, assist with small ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA · On-site

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Compose email communications for Bank distribution to inform employees of various issues. * Perform ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA · On-site

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Compose email communications for Bank distribution to inform employees of various issues. * Perform ...

Westamerica Bank

$17 - $19/hr

Weekly Working Hours: 40 As a Help Desk Specialist, under general supervision, assist branch personnel with questions regarding the Bank's financial products, New Account policy and procedures ...

CITIZENS STATE BANK

Help Desk Technician

Somerville, TX · On-site

$24.25 - $36.37/hr

Upgrade and configure system software that supports Bank applications based on project or ... Prior help desk, technical support, network support, systems support, or related IT experience ...

New

Home2 Suites

Front Desk - Front Desk Manager

Saraland, AL · On-site

$14.50 - $18.75/hr

Front Desk Manager Job Summary: Manages all duties of the front desk operation, including ... Performs administrative and financial duties such as daily reports, credit card reversals, bank ...

Peppermill & Western Village

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

Check hotel guests in and out. * Maintain a bank and perform cashiering duties. * Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge)

City National Bank

Entity Desk Specialist

Los Angeles, CA · On-site

$28.59 - $45.66/hr

ENTITY DESK SPECIALIST WHAT IS THE OPPORTUNITY? The Entity Desk Specialist is responsible for ... Mortgage banking or financial services experience preferred * Experience reviewing trust, corporate ...

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Bank Desk information

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How much do bank desk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for bank desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the lowest position in a bank desk?

The lowest position on a bank desk is typically an entry-level role such as a teller or clerk, responsible for basic customer service and transaction processing. These roles often require minimal experience and serve as a starting point for career advancement within banking operations.

What are the typical interactions between a bank desk officer and other departments within a bank?

Bank Desk officers frequently collaborate with multiple departments such as loan processing, compliance, and customer service to ensure seamless banking operations. They often serve as a liaison, relaying customer requests or issues to the appropriate teams and coordinating solutions efficiently. This cross-functional interaction helps them develop a well-rounded understanding of banking operations and can open up opportunities for advancement into specialized or supervisory roles. Building strong communication skills and professional relationships is key to success in this role.

What is a bank desk?

Bank Desk jobs refer to positions within a bank where employees interact directly with customers, either at the front desk, customer service counters, or through support roles. These roles typically involve handling account inquiries, processing transactions, assisting with financial products, and providing information about banking services. Bank Desk staff play a crucial role in ensuring smooth daily operations and maintaining customer satisfaction. They need strong communication skills, attention to detail, and a good understanding of banking regulations and procedures.

What is the difference between Bank Desk vs Bank Teller?

AspectBank DeskBank Teller
Primary RoleHandling complex client transactions, providing financial advice, managing accountsProcessing deposits, withdrawals, and basic customer inquiries
Required CredentialsTypically requires banking experience, knowledge of financial products, sometimes certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, often behind a desk, dealing with clients directly or over the phoneBranch counters, face-to-face customer service
Employer & Industry UsageCommercial banks, investment banks, financial institutionsRetail banking branches, community banks

The main difference between a Bank Desk and a Bank Teller lies in their responsibilities and required experience. Bank Desks handle more complex financial transactions and advisory roles, often requiring prior banking experience or certifications. Bank Tellers focus on routine cash transactions and basic customer service. Both roles are essential in banking but serve different functions within the financial industry.

What are the key skills and qualifications needed to thrive as a bank desk officer?

To thrive as a Bank Desk Officer, you need strong numerical aptitude, attention to detail, and a foundational understanding of banking operations, usually supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and compliance protocols is essential. Excellent customer service, problem-solving abilities, and effective communication are standout soft skills in this role. These skills ensure accurate transaction handling, regulatory compliance, and a positive client experience within the bank.
More about Bank Desk jobs
What cities are hiring for Bank Desk jobs? Cities with the most Bank Desk job openings:
What states have the most Bank Desk jobs? States with the most job openings for Bank Desk jobs include:
What job categories do people searching Bank Desk jobs look for? The top searched job categories for Bank Desk jobs are:
Bank Desk jobs near you
Infographic showing various Bank Desk job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Support

Alliance Bank Central Texas

Waco, TX • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Alliance Bank Central Texas is hiring a Help Desk Support professional to deliver dependable, hands-on technology support for bank staff. You'll restore service quickly, protect security standards, and keep clear records so problems are solved-and prevented-efficiently.

Key responsibilities include supporting email, hardware, software, connectivity, and product-specific incidents; using approved diagnostic and ticket-tracking tools; installing and maintaining workstations and peripherals; applying desktop security patches; handling device moves/adds; documenting fixes and building step-by-step scripts for the Operations Center; training users on core tools such as Microsoft Office and Teams; and escalating unresolved items to the appropriate tier while maintaining logs.

Required qualifications/skills:
- Working knowledge of Windows 10/11, Microsoft Office, and Teams
- Basic Active Directory user/security group administration
- Basic familiarity with Microsoft 365/Azure
- Strong customer service, organization, documentation, and prioritization skills
- Ability to follow written procedures precisely and explain technical concepts clearly
- Apple iPhone/iPad basics; MDM familiarity a plus; ticketing/knowledge base experience a plus; A+/Network+/MCP desired

Apply today to help keep our teams productive, secure, and supported.

This full-time Help Desk Support role offers a competitive salary (listed at $55,000) plus a benefits package designed to support your health and financial goals: Medical, Dental, and Vision coverage; 401(k); Life Insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; Paid Time Off; and dedicated Health Wellness and Financial Wellness programs.

As an onsite Help Desk Support team member in Waco, your day moves between focused troubleshooting and walk-up support. You'll start by reviewing the queue, then pivot as new incidents come in-balancing urgency with clear communication. Between requests, you'll tighten internal documentation so teammates can self-serve common fixes, and you'll coordinate with other IT tiers when deeper investigation is needed. You'll also spend time preparing new-hire setups so employees can be productive from day one. The schedule is Monday-Friday, with rotating on-call Saturdays, so you'll plan your work carefully and keep notes thorough for smooth handoffs.

About Alliance Bank Central Texas:

Recognized as the #1 In-State Bank in Texas by Forbes, Alliance Bank Central Texas was established in 2007 after purchasing a bank with a century-long tradition of providing personalized banking service, is committed to helping businesses and families meet their financial goals.

Beginning with approximately $35 million in assets, the bank is currently over $1 billion in size. Alliance Bank Central Texas is independently owned by more than 250 shareholders and locally operated by a board and management teams. Our team of experienced banking professionals value building relationships with their customers, actively partnering together to support and improve the communities where they live, work and serve. Offering a variety of mobile and internet products and services, we take pride in making banking easy, complete with locally approved solutions and personalized service that customers deserve and trust.

Alliance Bank Central Texas is headquartered in Woodway, Texas, with six additional locations in Waco, Jewett, Donie and Temple/Belton and Georgetown.

All applicants must be able to prove work authorization for the United States, be able to pass a pre-employment criminal background check and are subject to periodic drug testing. Alliance Bank Central Texas is an Affirmative Action and Equal Opportunity Employer; all individuals have an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran class.

In order to provide the best customer service possible for our customers, employment related phone calls will not be accepted.

Apply