Cloud Service Desk Specialist
Washington, DC · On-site +1
$75K - $90K/yr
POSITION OVERVIEW Reporting to the Program Manager, the Cloud Service Desk Specialist provides ... Flexible work from home options available.
Quick apply
Cloud Service Desk Specialist
Washington, DC · On-site +1
$75K - $90K/yr
POSITION OVERVIEW Reporting to the Program Manager, the Cloud Service Desk Specialist provides ... Flexible work from home options available.
Service Desk / Systems Support Analyst Philadelphia
Boiling Springs, PA · On-site +1
$19.75 - $27.25/hr
Health insurance BVA Bears IT Solutions is seeking a Service Desk / Systems Support Analyst for a ... Flexible work from home options available.
Quick apply
Service Desk / Systems Support Analyst Philadelphia
Boiling Springs, PA · On-site +1
$19.75 - $27.25/hr
Health insurance BVA Bears IT Solutions is seeking a Service Desk / Systems Support Analyst for a ... Flexible work from home options available.
Work from Home
Susanville, CA · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Susanville, CA · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Faxon, OK · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Faxon, OK · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Reddick, IL · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Reddick, IL · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
White Stone, SC · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
White Stone, SC · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Elizabeth, IN · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Elizabeth, IN · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Quinque, VA · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Quinque, VA · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Silver Plume, CO · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Silver Plume, CO · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Houston, TX · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Houston, TX · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Vulcan, MI · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Vulcan, MI · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Stockton, CA · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Stockton, CA · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Frenchton, WV · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Frenchton, WV · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Dallas, TX · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Dallas, TX · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Pleasant Lake, IN · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Pleasant Lake, IN · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Warren, ME · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Warren, ME · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Spring, TX · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Spring, TX · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Genoa City, WI · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Genoa City, WI · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Humble, TX · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Humble, TX · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Seiling, OK · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work from Home
Seiling, OK · Remote
$25/hr
Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...
Work From Home Service Desk information
See salary details
$11.06 - $13.37
1% of jobs
$13.37 - $15.69
5% of jobs
$15.69 - $18.01
8% of jobs
$19.26 is the 25th percentile. Wages below this are outliers.
$18.01 - $20.32
19% of jobs
$20.32 - $22.64
16% of jobs
The median wage is $22.70 / hr.
$22.64 - $24.96
19% of jobs
$26.16 is the 75th percentile. Wages above this are outliers.
$24.96 - $27.27
13% of jobs
$27.27 - $29.59
8% of jobs
$29.59 - $31.91
5% of jobs
$31.91 - $34.22
3% of jobs
$34.22 - $36.54
2% of jobs
$11
$23
$36
How much do work from home service desk jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for work from home service desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.
What are some common challenges faced by remote Service Desk professionals, and how can they be effectively managed?
Remote Service Desk professionals often face challenges such as maintaining clear communication with users and team members, managing time effectively, and resolving issues without in-person interaction. To overcome these, it's important to utilize collaboration tools, follow structured workflows, and proactively document solutions for recurring problems. Building strong organizational habits and participating in regular virtual meetings can also foster a sense of team cohesion and ensure that support requests are handled efficiently.
What is a Work From Home Service Desk?
A Work From Home Service Desk is a remote position where professionals provide technical support and assistance to customers or employees, typically over the phone, email, or chat. The primary role involves troubleshooting technical issues, answering questions, and guiding users to resolve their problems with software, hardware, or network systems. Working from home allows service desk agents to perform their duties outside of a traditional office environment while maintaining high-quality customer service. This role often requires strong communication skills, technical knowledge, and the ability to work independently.
What are the key skills and qualifications needed to thrive as a Work From Home Service Desk professional, and why are they important?
To thrive as a Work From Home Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a degree or relevant certifications like CompTIA A+), and experience in customer support. Familiarity with remote access tools, ticketing systems such as ServiceNow, and communication platforms is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage issues remotely. These skills and qualities are essential for delivering efficient technical support and maintaining user satisfaction in a distributed work environment.
What is the difference between Work From Home Service Desk vs Help Desk Technician?
| Aspect | Work From Home Service Desk | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires CompTIA A+ or similar certifications | Often requires CompTIA A+ or equivalent certifications |
| Work Environment | Remote, home-based setup | Primarily office-based, but can be remote |
| Industry Usage | Common in IT support, customer service | Common in IT support, customer service |
| Job Focus | Handling technical issues remotely, providing support via phone or chat | Diagnosing and resolving technical problems, assisting users |
Work From Home Service Desk and Help Desk Technician roles share similar credentials and industry usage, focusing on remote or on-site technical support. The main difference is that Work From Home Service Desk positions are specifically remote, while Help Desk Technicians may work in-office or remotely. Both roles require technical certifications and involve troubleshooting, but the remote aspect distinguishes the Work From Home Service Desk position.
More about Work From Home Service Desk jobs
What cities are hiring for Work From Home Service Desk jobs? Cities with the most Work From Home Service Desk job openings:
What states have the most Work From Home Service Desk jobs? States with the most job openings for Work From Home Service Desk jobs include:
What job categories do people searching Work From Home Service Desk jobs look for? The top searched job categories for Work From Home Service Desk jobs are:
$75K - $90K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Job description
Benefits:
ORGANIZATIONAL BACKGROUND
Established in August 2016, Basecamp Consulting and Solutions is a dynamic Information Technology (IT) consulting firm committed to delivering results for our clients. Specializing in next-generation IT and digital transformation solutions, Basecamp Consulting and Solutions is dedicated to helping clients achieve success through trust, innovation, quality work, and a steadfast commitment to results.
At Basecamp, we believe in the power of emerging technologies to propel our clients toward their goals. Our focus lies in business and IT modernization, utilizing Cloud solutions, cybersecurity, and cutting-edge application development. We pride ourselves on a team of talented professionals who are passionate about supporting our clients on their journey towards innovative outcomes.
Basecamp Consulting and Solutions is dedicated to pushing the boundaries of IT consulting and we are equally committed to embodying these principles in every facet of our work.
POSITION OVERVIEW
Reporting to the Program Manager, the Cloud Service Desk Specialist provides service desk engineering escalation support within the J7 endpoint/identity scope; complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).
REQUIRED QUALIFICATIONS
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
ORGANIZATIONAL BACKGROUND
Established in August 2016, Basecamp Consulting and Solutions is a dynamic Information Technology (IT) consulting firm committed to delivering results for our clients. Specializing in next-generation IT and digital transformation solutions, Basecamp Consulting and Solutions is dedicated to helping clients achieve success through trust, innovation, quality work, and a steadfast commitment to results.
At Basecamp, we believe in the power of emerging technologies to propel our clients toward their goals. Our focus lies in business and IT modernization, utilizing Cloud solutions, cybersecurity, and cutting-edge application development. We pride ourselves on a team of talented professionals who are passionate about supporting our clients on their journey towards innovative outcomes.
Basecamp Consulting and Solutions is dedicated to pushing the boundaries of IT consulting and we are equally committed to embodying these principles in every facet of our work.
POSITION OVERVIEW
Reporting to the Program Manager, the Cloud Service Desk Specialist provides service desk engineering escalation support within the J7 endpoint/identity scope; complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).
REQUIRED QUALIFICATIONS
- Active Top Secret Clearance
- 8 or more years of Core engineering experience
- Experience under formal change control/audit governance
- Relevant endpoint/cloud support experience.
Flexible work from home options available.