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Work From Home Service Desk Jobs in Columbus, OH

Service Desk Analyst

Columbus, OH ยท On-site

$19.75 - $27/hr

Title: Service Desk Analyst Location: Columbus, OH Duration: Long Term Interview Type: WebEx ... Required to have a dedicated workspace at home and be able to work from home without distractions.

Service Desk Analyst

Columbus, OH ยท Hybrid

$19.75 - $27/hr

The Service Desk Analyst position provides outstanding customer service at all times. The service ... We're combining the best of both worlds: in-office and work from home. Our approach enables our ...

Work from Home

Ostrander, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Columbus, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Lancaster, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

New Holland, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Carroll, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Cable, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Columbus, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Sunbury, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Marysville, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Columbus, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Granville, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Grove City, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Columbus, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Work from Home

Columbus, OH ยท Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

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Showing results 1-20

Work From Home Service Desk information

See Columbus, OH salary details

$10

$23

$35

How much do work from home service desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home service desk in Columbus, OH is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Service Desk professional, and why are they important?

To thrive as a Work From Home Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a degree or relevant certifications like CompTIA A+), and experience in customer support. Familiarity with remote access tools, ticketing systems such as ServiceNow, and communication platforms is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage issues remotely. These skills and qualities are essential for delivering efficient technical support and maintaining user satisfaction in a distributed work environment.

What are some common challenges faced by remote Service Desk professionals, and how can they be effectively managed?

Remote Service Desk professionals often face challenges such as maintaining clear communication with users and team members, managing time effectively, and resolving issues without in-person interaction. To overcome these, it's important to utilize collaboration tools, follow structured workflows, and proactively document solutions for recurring problems. Building strong organizational habits and participating in regular virtual meetings can also foster a sense of team cohesion and ensure that support requests are handled efficiently.

What is a Work From Home Service Desk?

A Work From Home Service Desk is a remote position where professionals provide technical support and assistance to customers or employees, typically over the phone, email, or chat. The primary role involves troubleshooting technical issues, answering questions, and guiding users to resolve their problems with software, hardware, or network systems. Working from home allows service desk agents to perform their duties outside of a traditional office environment while maintaining high-quality customer service. This role often requires strong communication skills, technical knowledge, and the ability to work independently.

What is the difference between Work From Home Service Desk vs Help Desk Technician?

AspectWork From Home Service DeskHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or equivalent certifications
Work EnvironmentRemote, home-based setupPrimarily office-based, but can be remote
Industry UsageCommon in IT support, customer serviceCommon in IT support, customer service
Job FocusHandling technical issues remotely, providing support via phone or chatDiagnosing and resolving technical problems, assisting users

Work From Home Service Desk and Help Desk Technician roles share similar credentials and industry usage, focusing on remote or on-site technical support. The main difference is that Work From Home Service Desk positions are specifically remote, while Help Desk Technicians may work in-office or remotely. Both roles require technical certifications and involve troubleshooting, but the remote aspect distinguishes the Work From Home Service Desk position.

What are popular job titles related to Work From Home Service Desk jobs in Columbus, OH? For Work From Home Service Desk jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Work From Home Service Desk jobs in Columbus, OH look for? The top searched job categories for Work From Home Service Desk jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Work From Home Service Desk jobs? Cities near Columbus, OH with the most Work From Home Service Desk job openings:

Service Desk Analyst

Inteliblue

Columbus, OH โ€ข On-site

$19.75 - $27/hr

Other

Posted 8 days ago


Job description

Title: Service Desk Analyst
Location: Columbus, OH
Duration: Long Term
Interview Type: WebEx
Required Skills:
  • Required to have a dedicated workspace at home and be able to work from home without distractions.
  • Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues.
  • Escalate issues in accordance with defined procedures.
  • Assist users through problem solving steps.
  • Use available tools and resources to research and resolve technical problems.
Thanks,
Bob.

About Inteliblue

Sourced by ZipRecruiter

Welcome to InteliBlue, and thank you for taking the time to visit our site! Did you know that having a Professional website can help you increase sales and expose you to thousands of new clients. So now ask yourself this question, Can I afford NOT to have a professional website? Our methodology is quite simple, We Strive to make technology work for our clients and NOT vice versa. This methodology helps guide us develop solutions that actually and practically work for our clients and hence make a direct impact on the way clients conduct their business.

Company size

11 - 50 Employees

Headquarters location

Little Rock, AR, US

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