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Back Parts Counter Representative Jobs (NOW HIRING)

JX Enterprises, Inc

Parts Counter Representative

Neenah, WI · On-site

$18.75 - $23.75/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Enterprises, Inc.

Parts Counter Representative

Kalamazoo, MI · On-site

$17.25 - $21.75/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Truck Center

Parts Counter Representative

Clare, MI

$15.25 - $19/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Enterprises, Inc.

Parts Counter Representative

Kalamazoo, MI · On-site

$17.25 - $21.75/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Truck Center

Parts Counter Representative

Neenah, WI

$20 - $26/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Enterprises, Inc

Parts Counter Representative

Clare, MI · On-site

$18 - $31/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

JX Enterprises, Inc.

Parts Counter Representative

Clare, MI · On-site

$15.25 - $19/hr

As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication ...

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Back Parts Counter Representative information

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How much do back parts counter representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for back parts counter representative in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by Back Parts Counter Representatives, and how can they be effectively managed?

Back Parts Counter Representatives often encounter challenges such as managing high volumes of customer requests, accurately identifying and sourcing the correct automotive parts, and balancing priorities during peak times. Effective communication with both customers and technicians is crucial to prevent errors and ensure timely service. Staying organized, utilizing inventory management systems, and keeping up-to-date with product knowledge can help representatives work efficiently and provide excellent service.

What are the key skills and qualifications needed to thrive as a Back Parts Counter Representative, and why are they important?

To thrive as a Back Parts Counter Representative, you need a solid understanding of automotive parts, inventory management, and customer service, usually supported by relevant experience or vocational training. Familiarity with parts catalog software, dealership management systems, and point-of-sale tools is typically required. Strong communication, attention to detail, and problem-solving abilities help you efficiently support technicians and maintain accurate inventory. These skills ensure timely and accurate parts delivery, contributing to smooth repair operations and high customer satisfaction.

What does a Back Parts Counter Representative do?

A Back Parts Counter Representative works in automotive dealerships or repair shops and is responsible for managing and distributing vehicle parts to service technicians. They ensure that the correct parts are available and ready for repairs, maintain inventory records, and help order new stock as needed. Their role is crucial in keeping the service department efficient and ensuring timely repairs for customers' vehicles.

What is the difference between Back Parts Counter Representative vs Parts Sales Associate?

AspectBack Parts Counter RepresentativeParts Sales Associate
CredentialsHigh school diploma, automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAuto parts store, dealership parts departmentAuto parts store, retail environment
Employer & IndustryAuto repair shops, dealerships, parts suppliersAuto parts retailers, dealerships
Search & Comparison IntentCustomer service, parts knowledge, inventory managementSales, customer interaction, product knowledge

The Back Parts Counter Representative primarily focuses on assisting customers with parts selection, managing inventory, and providing technical support in auto parts stores or dealerships. In contrast, the Parts Sales Associate emphasizes sales, customer service, and product promotion. Both roles require automotive knowledge and work in similar environments, but their core responsibilities differ in technical support versus sales focus.

More about Back Parts Counter Representative jobs
What job categories do people searching Back Parts Counter Representative jobs look for? The top searched job categories for Back Parts Counter Representative jobs are:
Back Parts Counter Representative jobs near you
Infographic showing various Back Parts Counter Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,073 per year, or $20.2 per hour.

Parts Counter Representative - Keys Auto Center (Key West)

Keys Auto Center

Key West, FL • On-site

$18 - $22.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Parts Counter Representative - Keys Auto Center
US-FL-Key West
Job ID: 2025-2060
# of Openings: 3
Category: Customer Service/Support
Keys Auto Center
Overview

Our Keys Auto Center is looking for a Parts Counter Representative to join the team!

The Parts Counter Representative’s key responsibility is to generate revenue by selling parts to all customers through various means such as over the counter, through the service department or on the phone.

Eligible Benefits include:

  • Medical, Dental, Vision Insurance
  • Life insurance (100% employer paid premium)
  • Paid Time Off
  • Supplemental insurance
  • 401K retirement plan with employer contributions
  • Legal/credit protection services

Responsibilities
  • Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner.
  • Answers phone calls, providing price quotes and other information.
  • Pulls and fills orders from stock.
  • Pulls orders for delivery to service, making sure all parts are tagged with customer names and job number.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.

Qualifications
  • Valid Driver License and clean driving record.
  • Strong automotive knowledge.
  • Comfortable with ambiguity in a dynamic, changing environment.
  • Unwavering commitment to ethical business practices.
  • Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.

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