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Replacement Rental Representative Jobs (NOW HIRING)

Wolter, Inc.

Rental Manager

Brookfield, WI · On-site

Build business by visiting customers as often as possible, accompany sales reps as requested ... Make recommendations for additions, deletions, and/or replacement of rental equipment. * Manage ...

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How much do replacement rental representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for replacement rental representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Replacement Rental Representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by Replacement Rental Representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.

What does a Replacement Rental Representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

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What cities are hiring for Replacement Rental Representative jobs? Cities with the most Replacement Rental Representative job openings:
What states have the most Replacement Rental Representative jobs? States with the most job openings for Replacement Rental Representative jobs include:
What job categories do people searching Replacement Rental Representative jobs look for? The top searched job categories for Replacement Rental Representative jobs are:
Replacement Rental Representative jobs near you
Infographic showing various Replacement Rental Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Outdoor Discovery Program Rental Representative - Colonie Center, NY

Outdoor Discovery Program Rental Representative - Colonie Center, NY

L. L. Bean, Inc.

Albany, NY • On-site

$17/hr

Part-time

Posted 25 days ago

L.L.Bean rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

36th of 712 rated retailers

Job description

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Position Purpose: Key duties include managing reservations (including collecting payment, tracking rental fleet, organizing paperwork), conducting safety checks on all rental equipment, providing excellent customer service, and handling inquiries/issues promptly with the support of the rental supervisor on duty. Will have strong organizational skills, a passion for the outdoors, and the ability to work effectively in a fast-paced environment. Prior experience in hospitality, service, or recreational fields is a plus.

The anticipated base pay rate for this Rental Representative position is $17.00.

Availability is required from April 11th through October 31st to accommodate training dates; the actual season duration is shorter.

Work Location:This position is based at Grafton Lakes State Park.


Responsibilities:

PRIMARY RELATIONSHIPS:

  • Works most closely with local leader

  • Reports directly to ODP Regional Manager

  • Supports tasks and goals set forth by local leader and rental supervisor on duty

RESPONSIBILITIES:

  • Conduct pre- and post-rental equipment inspections.

  • Ensure all rental agreements are properly completed.

  • Provide excellent customer service and address customer inquiries.

  • Maintain and clean vessels and equipment.

  • Monitor weather conditions and advise customers accordingly.

  • Assist customers with boarding and disembarking vessels.

  • Handle payment transactions and maintain accurate records.

  • Communicate equipment repair/replacement needs with local leader/rental supervisor.

  • Enforce all safety regulations and company policies.

  • Assist in marketing and promotional activities for the rental program.

  • Learn and be able to respond to Emergency Response Policy.


Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

This position has been identified as a safety-sensitive position. A safety-sensitive position is one in which an impaired worker constitutes a serious and direct threat to workplace health and safety. Employees in this position must agree that they will not come to work or be at work at any time under the influence of alcohol or any drug that could render them impaired.
Education Level: High School or GED
Skills and Qualifications:

  • Strong communication skills

  • Able to lift and move objects up to 100 lbs.

  • Availability to work Fridays, Saturdays, and Sundays

  • Desire to work in the outdoors

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

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