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Replacement Rental Representative Jobs (NOW HIRING)

Hertz

Replacement Accts Admin

Oklahoma City, OK · On-site

$50K/yr

Monitor Account Rep activity in maintaining all workflow processes as outline in the s for the ... What You'll Get: * 40% off any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision ...

New

Hertz

Replacement Accts Admin

Oklahoma City, OK · On-site

$50K/yr

Monitor Account Rep activity in maintaining all workflow processes as outlined in the s for the ... What You'll Get: * 40% off any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision ...

New

PIRTEK

Territory Sales Representative

Sacramento, CA · On-site

$55K - $75K/yr

... industrial hose replacement, is hiring for the position of Territory Sales Representative ... equipment rental, fleet maintenance, municipal, and industrial markets. No hydraulic hose ...

macallistermachinery

Lead - Rental Services

Indianapolis, IN · On-site

$42K - $54K/yr

... replacement when needed to ensure safe working conditions. * Perform other duties as assigned by ... Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge ...

MacAllister Rentals

Lead - Rental Services

Indianapolis, IN

$42K - $54K/yr

... replacement when needed to ensure safe working conditions. * Perform other duties as assigned by ... Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge ...

MacAllister Rentals

Lead - Rental Services

Indianapolis, IN · On-site

$42K - $54K/yr

... replacement when needed to ensure safe working conditions. * Perform other duties as assigned by ... Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge ...

MacAllister Rentals

Lead - Rental Services

Indianapolis, IN · On-site

$42K - $54K/yr

... replacement when needed to ensure safe working conditions. * Perform other duties as assigned by ... Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge ...

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Replacement Rental Representative information

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How much do replacement rental representative jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for replacement rental representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What does a Replacement Rental Representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a Replacement Rental Representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by Replacement Rental Representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.
More about Replacement Rental Representative jobs
What cities are hiring for Replacement Rental Representative jobs? Cities with the most Replacement Rental Representative job openings:
What states have the most Replacement Rental Representative jobs? States with the most job openings for Replacement Rental Representative jobs include:
What job categories do people searching Replacement Rental Representative jobs look for? The top searched job categories for Replacement Rental Representative jobs are:
Replacement Rental Representative jobs near you
Infographic showing various Replacement Rental Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Replacement Accts Admin

Replacement Accts Admin

The Hertz Corporation

Oklahoma City, OK

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

124th of 148 rated vehicle equipment hire

Job description

Day in Life:

We are seeking a Senior Salesforce Administrator to support and assist in training and developing Account Reps and Sr. Account Reps. Business continuity; provide back-up for other Account Reps during time-off and handle special projects as assigned by manager or supervisor.  Assist with auditing and employee development. Coordinate and administer strategic marketing plans. Culture development. 

The starting salary for this role is $50K; commensurate with experience.

What You'll Do:

  • Assist manager, supervisor in initial training regarding Hertz' processes and primary job responsibilities for Account Representatives.
  • Monitor Account Rep activity in maintaining all workflow processes as outline in the job descriptions for the Account Reps.
  • The Account Administrator will act as mentor.
  • Have knowledge of respective Fleet Management Company goals and objectives to identify areas in which Hertz can assist with streamlining of processes, cost-saving measures and improvements in customer service.
  • Conduct audits per month and provide feedback regarding improvement areas. 
  • Perform daily/weekly/monthly operative tasks.
  • Point of contact in supervisor or managers' absence. 
  • Provide insight to the local and national sales teams involving strategic initiatives that could further drive revenue and increase market share.
  • Assist Manager with ensuring that Account Representatives complete all reports accurately, and within assigned deadlines.
  • Assist Manager and Supervisor with quarterly performance reviews of Account Reps.
  • Work with Sales and New Account Department to set up new CDP's in HLES, Sales Systems, and HIRS.
  • Work with Manager on training opportunities and areas of improvement.
  • Work Fleet replacement account reps email box to make sure all emails that come through the box are answered within 24 hrs.
  • Additional duties as assigned. 

What We're Looking For:

  • Associate's degree preferred or equivalent experience.
  • Minimum 2-year experience in role as Account Representative required; preferred 1 year experience working with Fleet Accounts.
  • Strong commitment to customer service required.
  • Well-developed oral and written communications skills required.
  • Well-developed organizational skills required.
  • Demonstrated ability to delegate tasks and lend supervisory leadership to Account Representatives required.
  • Demonstrated ability to work effectively with others.
  • Excellent judgement and leadership skills.
  • Must possess management-level decision making skills.
  • Strong PC skills - Proficient with Microsoft Word, Excel, PowerPoint, Outlook, GAR, DASH, EDICAR, HLES, HIRS, HIRMS.

What You'll Get:

  • 40% off any standard Hertz Rental 
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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