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Replacement Rental Representative Jobs in Michigan

Service Technician

Southgate, MI

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a leading property manager of single-family rental homes nationwide, we take great pride in ... Represents the company in a professional and courteous manner. Essential Job Functions: * Uses ...

Traveling Maintenance Supervisor

Lansing, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... representing the DTN brand with professionalism, collaboration, and respect. As a Traveling ... Rental Discount at Select DTN Properties * Ongoing Training, Mentorship and Job Shadowing * Growth ...

Traveling Maintenance Supervisor

Lansing, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... representing the DTN brand with professionalism, collaboration, and respect. As a Traveling ... Rental Discount at Select DTN Properties * Ongoing Training, Mentorship and Job Shadowing * Growth ...

Strategic Sourcing Analyst

Rochester Hills, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... replacement pumps, disposable products, central venous access devices, closed system transfer ...

Strategic Sourcing Analyst

Rochester Hills, MI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... replacement pumps, disposable products, central venous access devices, closed system transfer ...

RCM Cash Poster

Rochester Hills, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... replacement pumps, disposable products, central venous access devices, closed system transfer ...

RCM Cash Poster

Rochester Hills, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... replacement pumps, disposable products, central venous access devices, closed system transfer ...

Warehouse Operator

Rochester Hills, MI · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... replacement pumps, disposable products, central venous access devices, closed system transfer ...

Warehouse Operator

Rochester Hills, MI

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... replacement pumps, disposable products, central venous access devices, closed system transfer ...

Replacement Rental Representative information

What does a replacement rental representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a replacement rental representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by replacement rental representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What are popular job titles related to Replacement Rental Representative jobs in Michigan?

For Replacement Rental Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Replacement Rental Representative jobs in Michigan look for?

The top searched job categories for Replacement Rental Representative jobs in Michigan are:

What cities in Michigan are hiring for Replacement Rental Representative jobs?

Cities in Michigan with the most Replacement Rental Representative job openings:

Infographic showing various Replacement Rental Representative job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Progress Residential rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

32nd of 204 rated real estate companies


Job description

Your career has a home here.

Ready to make an impact with a dynamic, forward-thinking company?

As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for our team members. That's why, for two years in a row, our employees have voted Progress a certified Great Place to Work.

Why join Progress?

As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We're looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

Want to learn more?

Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.

THIS POSITION IS APPROVED FOR $18-20/HR


Position Summary:
The Service Technician III is responsible for assisting and oversight of the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property. Responsible for assisting in maintaining adequate inventory of supplies for repairs. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.


Essential Job Functions:

  • Uses industry-specific technology to establish priorities and responds to service requests and assists in monitoring the completion of service requests within company standards.

  • Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, performing HVAC repair, appliance repair, and assisting with make readies as needed.

  • Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to the Community Manager and Service Manager.

  • Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.

  • Responsible for the maintenance and security of all property-issued tools.

  • Post notices and other community communication, if applicable.

  • Works with the office team and/or Service Manager to assist with determining weekly apartment make-ready schedules.Ensures all repairs/replacements/cleaning is completed as necessary for apartments to be move-in ready. Assists with determining supply and equipment needs.

  • Oversees maintenance operations and staff in the absence of the Service Manager.

  • Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident requests per company standards.

  • Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.

  • Other duties as assigned.


Minimum Qualifications/Skills:

  • Minimum of three years of progressive maintenance and safety experience.

  • Intermediate computer skills, including industry-specific technology required to perform job functions.

  • Regularly performs manual, task-oriented work under minimal supervision and prioritizes tasks.

  • High School diploma - preferred.

  • Preferred Certifications: EPA section 608 Type I - Appliance, Type II - HVAC or Universal

  • CPO Preferred

  • Working knowledge of basic appliance repairs.

  • Basic knowledge of HVAC repairs.

  • Required to provide own (industry-specific) hand tools.

Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including "on-call" and/or participate in a rotating "on-call" schedule as needed to meet business needs.


Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Lifting up to 50 pounds.

  • Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.

  • Ability to work with both hands for frequent grasping and manipulation.

  • Push or pull items and reaching overhead.

  • Operation of a motor vehicle onsite, if applicable.

  • Exposure to all weather conditions.

What you can expect from us:

  • Competitive Compensation - Including performance-based bonuses that reward your contributions.

  • Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

  • Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.

  • Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

  • A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

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