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Replacement Rental Representative Jobs in Detroit, MI

Customer Care Coordinator

Rochester Hills, MI · On-site

$16.50 - $21.75/hr

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... Communicate with field representative(s) on a daily basis * Assign/set up new customer accounts and ...

Warehouse Operator

Rochester Hills, MI · On-site

$15.50 - $18.75/hr

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... replacement pumps, disposable products, central venous access devices, closed system transfer ...

Warehouse Operator

Rochester Hills, MI

$15.50 - $18.75/hr

InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps ... replacement pumps, disposable products, central venous access devices, closed system transfer ...

Replacement Rental Representative information

See Detroit, MI salary details

$9

$18

$26

How much do replacement rental representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for replacement rental representative in Detroit, MI is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What does a Replacement Rental Representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a Replacement Rental Representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by Replacement Rental Representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.
What are popular job titles related to Replacement Rental Representative jobs in Detroit, MI? For Replacement Rental Representative jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Replacement Rental Representative jobs in Detroit, MI look for? The top searched job categories for Replacement Rental Representative jobs in Detroit, MI are:

Temporary Property Manager FT - Coventry Place

VOA Michigan

Redford, MI • On-site

Full-time, Temporary

Posted 10 days ago


Job description

Description
This is a temporary position with the possibility of transitioning to permanent full-time employment.
SUMMARY
The Full-Time Temporary Property Manager will maintain the physical asset and maximize the financial returns from that asset in accordance with the owner's objectives and within the Rules and Regulations as set forth from HUD and/or MSHDA.
ESSENTIAL JOB FUNCTIONS
Operations Management
• Supervise maintenance staff, including maintenance supervisor and any contract workers
• Supervise scheduling of maintenance work
• Make regular follow-up inspections on maintenance work
• Make regular inspections of grounds, including all common hallways
• Supervise all vacant apartment make-ready procedures
• Make recommendations for physical repairs, replacements, and/or improvements
• Maintain control of service order log
• Make recommendations for supplies, materials and equipment
• Recommend expenditures within budget allocations
• Evaluate maintenance operations periodically to determine cost efficiency
Marketing
• Supervise leasing/office staff
• Assist in preparation and placement of advertising and marketing programs
• Assist in preparation of regular market surveys
• Prepare or supervise the preparation of all weekly and monthly reports
• Responsible for the accuracy of all rental applications and leases and their compliance with resident policy
• Responsible for the accuracy of all certifications/recertifications and their compliance with HUD/MSHDA policy
• Prepare weekly rental and marketing report
Leasing
• Establish rapport and determine needs of each prospective resident
• Present property and appropriate apartment(s) in a manner consistent with the image of the property and relevant to the prospect
• Use knowledge of property and community to overcome prospect objections
• Follow up on undecided prospects
• Maintain a waiting list of prospective tenants
• Implement lease renewal procedures
Tenant Management
• Prepare lease packages
• Supervise move-in and move-out procedures
• Review and handle resident complaints
Financial Reporting and Control
• Prepare purchase orders
• Report payroll information to Human Resources according to Volunteers of America Michigan procedures
• Prepare and maintain inventory of all equipment and supplies
• Assist in the preparation of daily bank deposits
Administration
• Supervise office administrative staff
• Supervise maintenance of property files and records
• Handle any emergency that may arise on site
• Communicate all problems and make recommendations to Property Manager
Additional responsibilities
• Maintain compliance with VOA Michigan policies and procedures
• Ensure that all duties are carried out in a timely and orderly fashion so that VOA Michigan functions in the most efficient manner possible
• Other duties as assigned
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
  • Education: High School education and Accredited Resident Manager (ARM) or equivalent or 3 consecutive years experience as site manager
  • Ability to handle finances and work within a budget
  • Excellent computer skills with willingness and capability to learn new programs
  • Demonstrate integrity on personal as well as professional levels
  • Excellent communication and customer service skills
  • Attention to detail
  • Ability to interact with a wide range of people
  • Ability to solve problems involving residents, personnel, finances, equipment failure, emergency situations, etc.
  • Ability and willingness to substitute for any position when needed
  • Ability to maintain a current driver's license in the State of Michigan and appropriate insurance as the PM may need to make use of their personal vehicle for work-related duties

ESSENTIAL REQUIREMENTS:
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee so successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, stand, walk, drive, see hear, and speak. The vision requirement includes close and distant vision.
Environmental Working Requirements:
The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in office and outdoor settings, will be subjected to seasonal elements. Interacts with staff, residents and possibly family members, regulatory agencies, and vendors. May be subjected to interruptions throughout the day. May be subject to hostile and/or emotionally upset staff and/or residents.
VOAMI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics