ZipRecruiter

Log In

1

Replacement Rental Representative Jobs (NOW HIRING)

Lance Rental

Be Seen First

Pump Technician

Port Arthur, TX · On-site

$22 - $34/hr

... and related rental equipment both in the shop and at customer job sites. This position plays a ... replacements, lubrication, and scheduled service intervals. · Repair and replace defective ...

Lance Rental

Be Seen First

Pump Technician

Baytown, TX · On-site

$22 - $33/hr

... and related rental equipment both in the shop and at customer job sites. This position plays a ... replacements, lubrication, and scheduled service intervals. · Repair and replace defective ...

Caliber

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

... coordinating Rental Car/Tow companies to provide one-stop service to all customers while ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

PIRTEK

Territory Growth Representative

Delaware, OH · On-site

$50K/yr

... replacement is hiring for the position of Territory Growth Representative. PIRTEK is currently ... Job sites, maintenance shops, plants, rental yards, fleet garages - this is not a desk job ...

Caliber

Customer Service Representative

Carlsbad, CA · On-site

$18 - $20/hr

... coordinating Rental Car/Tow companies to provide one-stop service to all customers while ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

Caliber

Customer Service Representative

San Diego, CA · On-site

$18 - $20/hr

... coordinating Rental Car/Tow companies to provide one-stop service to all customers while ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

previous pagenext page

Showing results 21-40

All JobsTravel JobsDriving JobsCar Rental Agent JobsReplacement Rental Representative Jobs

Replacement Rental Representative information

See salary details

$9

$18

$26

How much do replacement rental representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for replacement rental representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a replacement rental representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a replacement rental representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by replacement rental representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

More about Replacement Rental Representative jobs

What cities are hiring for Replacement Rental Representative jobs?

Cities with the most Replacement Rental Representative job openings:

What states have the most Replacement Rental Representative jobs?

States with the most job openings for Replacement Rental Representative jobs include:

What are popular job titles related to Replacement Rental Representative jobs?

For Replacement Rental Representative jobs, the most frequently searched job titles are:

Replacement Rental Representative jobs near you
Infographic showing various Replacement Rental Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Engagement Rep

Seattle, WA • On-site

Pine Environmental Services
Environmental Consulting Services • 201 - 500 employees
Learn more about Pine Environmental Servicesexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Customer Engagement Representative

The Customer Engagement Representative's primary responsibility is to support Pine customers by responding to inquiries about rental equipment, as well as sales of our products and services. These efforts result in the growth of the Branch. In addition, this role will support our operations and outside sales team, as well as other offices and departments.

Comprehensive Benefits Package

At Pine Environmental Services, we believe our employees are our greatest asset. We are proud to offer a competitive and comprehensive benefits package that supports your health, well-being, and future, including:

  • 3 Weeks of Paid Time Off (PTO) to start
  • 401(k) with Company Match
  • Medical, Dental, and Vision Insurance
  • 8 Paid Company Holidays
  • Additional voluntary benefits and professional development opportunities

Primary Responsibilities

  • Intake customer inquiries for equipment rental, order status, and general questions.
  • Develop and issue quotes for our products and services.
  • Follow up on quotes, record in Pine's database the outcome.
  • Review customer orders to confirm that equipment, accessories, consumables, quantities, price, and any special contract instructions are understood.
  • Assist in branch sales and marketing efforts through outgoing phone calls and emails.
  • Communicate customer Order Confirmations and follow up upon delivery.
  • Update Pine's database with details and Call-Off information.
  • Assist in scheduling delivery and pick-up of orders.
  • Assist in locating equipment and shipping logistics.
  • Help provide solutions when customers have issues.
  • Enter repair orders when needed.
  • Setup product replacement when needed.
  • Maintaining contract files and customer correspondence.
  • Record & investigate customer inquiries.
  • PO processing when necessary.
  • Billing/Invoicing customers.
  • Credit card processing when needed.
  • Promote a positive Health and Safety attitude / workplace.
  • Have a basic understanding of our equipment and how it's used.
  • Keep a clean, organized well-maintained office.
  • Other duties as assigned.

Knowledge, Skills, Core Competencies

  • Excellent Communication Skills- Written, Verbal, Interpersonal, and Phone.
  • Ability to think analytically, with focus on problem troubleshooting.
  • A flexible and strong team player that can work in a fast-paced environment.
  • Microsoft Office proficient.

Education/Experience

  • High School Diploma/GED or Higher
  • 2 years of Customer Service Experience, preferably in the environmental/safety or rental field

Environment

This is a non-safety sensitive position. Employee will be in an office environment. Employee will bend, walk, stand and may sit for long periods of time. This position is 70% sedentary and 30% active and may include activities such as walking, standing, bending, stretching, climbing (ladder). Must be able to lift up to 25 lbs assisted or unassisted.

Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment

Apply