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Replacement Rental Representative Jobs in Texas (NOW HIRING)

Caliber

Customer Service Representative

Burleson, TX · On-site

$14 - $19/hr

... coordinating Rental Car/Tow companies to provide one-stop service to all customers while ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

Agency 8

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Forklift Sales (Outside Sales Representative)

Baytown, TX · On-site

$45K - $50K/yr (+ commission)

Cross-sell rental fleet solutions when customers have short-term, temporary, or supplemental ... Identify opportunities for replacement equipment, fleet expansion, upgrades, and additional ...

Caliber

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

... coordinating Rental Car/Tow companies to provide one-stop service to all customers while ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

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Replacement Rental Representative information

What does a replacement rental representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a replacement rental representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by replacement rental representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What are popular job titles related to Replacement Rental Representative jobs in Texas?

For Replacement Rental Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Replacement Rental Representative jobs in Texas look for?

The top searched job categories for Replacement Rental Representative jobs in Texas are:

What cities in Texas are hiring for Replacement Rental Representative jobs?

Cities in Texas with the most Replacement Rental Representative job openings:

Replacement Rental Representative jobs near you
Infographic showing various Replacement Rental Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Rental & Service Outside Sales Representative

Dallas, TX • On-site

QXO
Construction Materials Wholesalers
Learn more about QXOexternal

Full-time

Medical, PTO

Re-posted 16 days ago

QXO rating

8.0

Company rating: 8.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

119th of 430 rated retail wholesalers

Job description

QXO is North America's largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.
What you'll do:
The Outside Sales Representative - Rental & Service is responsible for driving profitable sales growth by developing new business opportunities and building long-term customer relationships within an assigned territory. This role focuses on promoting rental equipment, equipment sales, parts, maintenance services, and related solutions while serving as a trusted advisor to customers. The ideal candidate is a motivated, customer-focused sales professional who thrives in a fast-paced, field-based environment and enjoys helping customers maximize productivity through equipment and service solutions.
Sales & Business Development
  • Develop new business through prospecting, networking, cold calling, referrals, and customer visits
  • Grow existing customer accounts by identifying opportunities to expand equipment rental, equipment sales, parts, and service business
  • Develop and execute territory sales plans to achieve revenue, margin, and customer growth objectives
  • Maintain an active sales pipeline and manage opportunities throughout the complete sales cycle
  • Meet or exceed established sales goals, activity targets, and key performance indicators

Customer Relationship Management
  • Build and maintain strong relationships with contractors, construction companies, municipalities, industrial customers, and other equipment users
  • Conduct regular customer visits, equipment evaluations, and jobsite meetings to identify customer needs
  • Serve as the primary point of contact for assigned customer accounts
  • Provide consultative recommendations regarding equipment, rental solutions, replacement options, parts, and maintenance programs
  • Resolve customer concerns by coordinating with internal departments to deliver timely solutions

Rental & Service Sales
  • Promote rental equipment, equipment sales, replacement parts, maintenance services, and value-added solutions
  • Prepare quotations, rental agreements, service proposals, and equipment recommendations
  • Negotiate pricing and contract terms within company guidelines
  • Coordinate equipment availability, rental schedules, and delivery requirements with operations teams
  • Follow projects from initial quotation through delivery, service, and customer follow-up

Territory & Account Management
  • Manage daily travel schedules to maximize customer coverage and business development opportunities
  • Maintain accurate customer records, sales activities, forecasts, and pipeline information within CRM and ERP systems
  • Prepare activity reports, sales forecasts, and territory updates for management
  • Identify market trends, competitive activity, and new business opportunities within the assigned territory
  • Participate in trade shows, customer events, industry meetings, and marketing initiatives

Cross-Functional Collaboration
  • Partner with Rental Operations, Service, Parts, Dispatch, Customer Service, and Branch Operations to support customer needs
  • Coordinate customer handoffs and ensure seamless execution of rental, service, and equipment orders
  • Maintain strong working relationships with internal teams to ensure timely delivery and exceptional customer service
  • Continuously expand product knowledge through manufacturer training and company development programs
  • Perform additional duties as assigned

What you'll bring:
  • Strong consultative selling and relationship-building skills
  • Excellent communication, presentation, negotiation, and closing abilities
  • Proven ability to develop new business and grow existing customer accounts
  • Strong organizational, planning, and time-management skills
  • Ability to work independently while managing an assigned territory
  • Customer-focused mindset with excellent problem-solving abilities
  • Self-motivated, results-driven, and highly professional
  • High school diploma or equivalent required; bachelor's degree in Business, Construction Management, Marketing, or related field preferred
  • Minimum 3 years of outside sales experience
  • Experience in equipment rental, construction equipment, heavy equipment, building materials, industrial equipment, or related industries preferred
  • Strong understanding of equipment operation, rental practices, maintenance services, and parts sales
  • Experience using CRM systems, ERP software, Microsoft Office, and mobile sales tools
  • Valid driver's license with acceptable driving record
  • Bilingual (English/Spanish) communication skills are a plus
  • Primarily field-based with frequent travel throughout an assigned sales territory
  • Regular visits to customer offices, construction sites, industrial facilities, and branch locations
  • Ability to safely navigate active jobsites and equipment yards
  • Occasional lifting of product samples, equipment components, or marketing materials up to 50 pounds
  • Flexibility to work extended hours or attend customer meetings and industry events as business needs require

What you'll earn
  • Health Care Benefits
  • Paid Time Off

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

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