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Replacement Rental Representative Jobs in Texas (NOW HIRING)

HTX Material Handling

Shop Technician Apprentice

Carrollton, TX · On-site

$16.50 - $21.25/hr

We are a Material Handling Equipment distributor representing premium brands in the Houston market ... Gain practical experience in maintaining an inventory of replacement parts and supplies. 3. Record ...

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Replacement Rental Representative information

What does a replacement rental representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a replacement rental representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by replacement rental representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What are popular job titles related to Replacement Rental Representative jobs in Texas?

For Replacement Rental Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Replacement Rental Representative jobs in Texas look for?

The top searched job categories for Replacement Rental Representative jobs in Texas are:

What cities in Texas are hiring for Replacement Rental Representative jobs?

Cities in Texas with the most Replacement Rental Representative job openings:

Replacement Rental Representative jobs near you
Infographic showing various Replacement Rental Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

HVAC/Chiller Technician - Rental Services

Lewisville, TX • On-site

trane technologies
Industrial Machinery Manufacturing • 10K+ employees
Learn more about trane technologiesexternal

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Perform preventative maintenance, troubleshooting, repairing, and starting up HVAC systems in a commercial environment.

  • Serve as the primary service and maintenance contact for Rental Service customers, ensuring customer satisfaction through equipment servicing and communication.

  • Coordinate with team members and customers to understand requirements, examine building layouts, forecast issues, gather materials, and synchronize on-site work.

Trane Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 303 frontline employees who took The Breakroom Quiz

118th of 547 rated manufacturers

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including TraneandThermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

What's in it for you:

This role is the primary service and maintenance contact for Trane's Rental Service customers in a defined market with a diverse commercial base including Healthcare, Special Events, Education Institutions, and Office Complexes. You will be performing preventative maintenance, troubleshooting, repairing, and starting up HVAC systems in a commercial environment.

In order to perform your task, you will utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts. This position affords you the opportunity to work with internal and external partners ranging from temporary facility set ups to in-house overhauls. Trane affords you the opportunity to work directly for a leading manufacturer, giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth.

In this position, you will establish & maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers. Communicating with customers and/or Project Managers regarding inspection/service findings is required.

What you will do:

  • Responsible for end to end testing, starting up, commissioning, and servicing on assigned projects.

  • Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location or the Rental Services depot.

  • Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work.

  • Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.

  • Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

  • Displays team effort and dedication to customers by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

What you will bring:

  • A High School Diploma, GED or equivalent experience

  • At least 2-5 years of experience in commercial HVAC; or equivalent combination of education (Technical School) and experience is required.

  • Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).

  • EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.)

Additional Requirements and Environmental Exposure:

  • Must be able to safely and legally operate a vehicle using a seat belt

  • Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties

  • Must be able to twist the trunk of your body 90 degrees in each direction

  • Must be able to squat and touch the floor with both hands

  • Must be able to reach your hands over your head

  • Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours

  • This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.

  • Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less

  • Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal

  • Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet +

  • This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location

This role has been designated by the Company as Safety Sensitive.

Annual Base Salary Range or Hourly Base Pay Range:

$25.70 - $47.35

Compensation Type:

Hourly

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:


  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.


Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Employment Type: FULL_TIME

What Trane Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Trane Technologies logo

About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US

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