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How much do cj pony parts jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for cj pony parts in the United States is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Cj Pony Parts vs Auto Parts Specialist?

AspectCj Pony PartsAuto Parts Specialist
CertificationsNone required, but knowledge of automotive parts preferredTypically requires automotive certifications or experience
Work EnvironmentRetail store, online sales, automotive enthusiast communityAuto parts store, service centers, or dealership settings
Industry UsageSpecializes in classic car parts, aftermarket accessoriesBroader automotive parts sales and customer service

While Cj Pony Parts focuses on classic and aftermarket car parts primarily through online and retail channels, Auto Parts Specialists generally work in retail stores or service centers handling a wide range of automotive parts. Both roles require automotive knowledge, but Cj Pony Parts emphasizes niche classic car parts, whereas Auto Parts Specialists serve a broader customer base.

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Cj Pony Parts jobs near you
Infographic showing various Cj Pony Parts job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 3% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,637 per year, or $21 per hour.

Customer Care Representative - PA

Harrisburg, PA • On-site

CJ Pony Parts
Retail • 51 - 200 employees
Learn more about CJ Pony Partsexternal

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Customer Care Representative

Location: On-site in Harrisburg, PA
Employment Type: Full-Time | Non-Exempt
Pay: $16.00 to $18.00 per hour, based on experience
Schedule: Monday to Friday 8:30am - 5:00pm EST

Position Summary

CJ Pony Parts is seeking a Customer Care Representative who will interact with customers by phone, web chat, and email. This individual will provide accurate product and service information, resolve order issues, and ensure a high level of customer satisfaction. The ideal candidate has a customer-first mindset and thrives in a fast-paced, team-oriented environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and live chat regarding products, orders, and services
  • Provide timely and accurate information on order status, returns, and general product questions
  • Update and maintain customer account information in internal systems
  • Resolve product or service concerns with professionalism and empathy
  • Assist in processing orders placed in-person, online, or over the phone
  • Handle payment information and address updates securely and accurately
  • Generate return labels and coordinate with vendors as needed
  • Record and track all customer interactions and escalate complex issues appropriately
  • Provide showroom counter support (on-site only)
  • Perform general administrative support tasks as assigned

Required Qualifications

  • High school diploma or GED
  • Minimum of 1 year experience in a call center or customer service environment
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Strong verbal and written communication skills
  • Ability to manage multiple systems and customer interactions simultaneously
  • Calm and effective communication skills, especially when resolving customer concerns

Benefits

  • Hourly Rate: $16.00 - $18.00 per hour, commensurate with experience
  • Bonus Program: Eligible after 6 months
  • Paid Time Off
  • Medical, Dental, & Vision Insurance (affordable options)
  • Health Savings Account with company contribution
  • Life & Short-Term Disability Insurance
  • 401(k) Plan with 4% company match and profit sharing
  • Company Paid Holidays
  • Employee Assistance Program
  • Casual dress

Who We Are

Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing!

Equal Opportunity Employer

CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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