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Bmo Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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BMO Customer Service Representative information

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$9

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$26

How much do bmo customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for bmo customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a BMO Customer Service Representative?

A BMO Customer Service Representative assists customers with banking inquiries, transactions, and account services. They provide support through phone, online, and in-person interactions, ensuring a positive customer experience. Responsibilities include handling account inquiries, resolving issues, and promoting BMO products and services. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a BMO Customer Service Representative?

To thrive as a Bmo Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure transaction protocols is commonly required. Being friendly, patient, and able to handle stressful situations with professionalism are important soft skills for this role. These qualities are essential for delivering excellent customer experiences, resolving banking concerns efficiently, and supporting Bmo's service standards.

What are some typical challenges faced by BMO Customer Service Representatives, and how are they addressed?

Bmo Customer Service Representatives often encounter high call volumes, complex customer inquiries, and situations requiring quick, accurate problem resolution. To address these challenges, they receive thorough training on Bmo’s products, systems, and customer service protocols, as well as ongoing coaching and support from team leads. Collaboration with colleagues and escalation to specialized departments help ensure customer issues are resolved efficiently. Staying organized and maintaining a positive attitude are important strategies for managing stress and maintaining service quality in this role.

More about BMO Customer Service Representative jobs

What cities are hiring for Bmo Customer Service Representative jobs?

Cities with the most Bmo Customer Service Representative job openings:

What states have the most Bmo Customer Service Representative jobs?

States with the most job openings for Bmo Customer Service Representative jobs include:

Infographic showing various Bmo Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.50/hr

Full-time

Re-posted 7 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing