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Bdc Customer Service Representative Jobs (NOW HIRING)

Car Guys Inc.

BDC Representatives

Norwood, MA · On-site

$40K - $85K/yr

````` AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP - UP TO $89,000+ PER YEAR CarGuys Inc. - High-Paying Automotive BDC Jobs Nationwide ----- LOCATION Nationwide ...

Gillman Companies

Service BDC Customer Service Rep

Houston, TX · On-site

$14.75 - $19/hr

Service BDC Customer Service Rep - Gillman Subaru The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Conduct sales department service tours * Stay informed about new products, features, accessories, etc., and their benefits to customers * Attend product and sales training as requested by BDC

Courage Kia

BDC Agent

Gastonia, NC

If you are willing to go above and beyond and are committed to delivering exceptional customer service, submit your resume. BDC Customer Care Specialist Compensation and Benefits: * Competitive Pay

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How much do bdc customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for bdc customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a BDC Customer Service Representative?

A BDC (Business Development Center) Customer Service Representative is a professional who works primarily in automotive dealerships or similar industries, handling inbound and outbound customer communications. Their main responsibilities include responding to customer inquiries, scheduling appointments, following up on leads, and providing information about products or services. They often serve as the first point of contact between customers and the business, aiming to build strong relationships and ensure customer satisfaction. BDC representatives use phone, email, and sometimes chat tools to connect with current and potential clients. Their role is essential for generating sales opportunities and supporting the overall growth of the business.

What are the key skills and qualifications needed to thrive as a BDC Customer Service Representative, and why are they important?

To thrive as a BDC Customer Service Representative, you need strong communication skills, customer service experience, and often at least a high school diploma or equivalent. Familiarity with CRM systems, dealership software, and phone/email management tools is typically required. Outstanding organizational abilities, problem-solving, and a positive attitude help you stand out in this role. These skills ensure effective customer engagement, accurate information handling, and increased sales opportunities for the dealership.

What are some common challenges faced by BDC Customer Service Representatives, and how can they be successfully managed?

BDC Customer Service Representatives often encounter challenges such as handling a high volume of customer inquiries, managing follow-ups, and maintaining accurate records in a fast-paced environment. Success in this role requires strong organizational skills, effective communication, and the ability to stay calm under pressure. Collaborating closely with sales teams and using CRM tools efficiently can help manage these challenges and ensure a smooth workflow. Additionally, continuous training on product knowledge and customer service techniques can further enhance performance.

Is being a Bdc customer service representative a good job?

A BDC customer service representative is responsible for handling customer inquiries, scheduling appointments, and providing product or service information, often using CRM tools. The role typically offers regular hours, opportunities for communication skills development, and may require sales or automotive industry knowledge. Job satisfaction depends on individual preferences for customer interaction and work environment.
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BDC Customer Service Representative jobs near you
Infographic showing various Bdc Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

BDC Representatives

Norwood, MA • On-site

Car Guys Inc.
See more jobs at Car Guys Inc.external

$40K - $85K/yr

Full-time

Re-posted 23 hours ago

Job description

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AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP – UP TO $89,000+ PER YEAR
CarGuys Inc. – High-Paying Automotive BDC Jobs Nationwide
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LOCATION
Nationwide automotive BDC representative opportunities with dealerships and dealer groups
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JOB TYPE
Full-Time
Base Pay + Commission + Bonuses
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ABOUT THE ROLE
CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects BDC representatives, internet sales coordinators, and customer service representatives with top-performing automotive dealerships across the U.S. and Canada.
We work with employers actively hiring automotive BDC representatives and internet sales agents who specialize in handling inbound leads, phone calls, and customer follow-up. Our clients provide the opportunity—you choose the best fit.
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WHAT OUR CLIENTS OFFER
- High Earning Potential for BDC Representatives
- Competitive base pay
- Commission and performance bonuses
- High-Volume Dealership Environments
- Strong lead flow and internet traffic
- CRM tools and training provided
- Career Growth Opportunities
- Advancement into automotive sales or BDC management
- Ongoing training in CRM systems and sales processes
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WHY WORK WITH CARGUYS INC.
- Access to top automotive BDC representative and customer service jobs
- Personalized job matching
- No cost to candidates — employers retain our services
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BDC REPRESENTATIVE RESPONSIBILITIES
- Handle inbound calls, internet leads, and customer inquiries
- Schedule sales and service appointments
- Follow up with customers via phone, email, and text
- Manage leads and communication within CRM systems
- Confirm appointments and maintain consistent follow-up
- Support dealership sales teams and increase showroom traffic
- Meet daily and monthly appointment and performance goals
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BDC REPRESENTATIVE QUALIFICATIONS
- Experience in automotive BDC, call center, customer service, or sales preferred
- Strong communication and phone skills
- Ability to manage high call volume and internet leads
- Basic computer and CRM skills
- Customer-focused and goal-driven mindset
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BDC REPRESENTATIVE SKILLS
Skills include customer service, communication, phone handling, inbound and outbound calls, appointment setting, lead management, CRM systems, customer follow-up, and sales support. Experience working as a BDC representative, internet sales coordinator, customer service representative, call center agent, or appointment setter in a dealership or automotive environment is highly valued.
Strong ability to manage internet leads, handle objections, schedule appointments, and maintain consistent communication with customers.
Keywords: BDC representative, automotive BDC, internet sales coordinator, customer service representative, call center representative, appointment setter, dealership BDC, CRM, inbound calls, outbound calls, lead management
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HOW IT WORKS
You are applying through CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter. Automotive dealerships and dealer groups partner with us to hire BDC representatives and customer service professionals. If selected, your resume will be forwarded to a local employer.
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APPLY TODAY
Apply now to connect with high-paying automotive BDC representative and customer service opportunities.
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CARGUYS INC.
America’s and Canada’s #1 Automotive Recruiter #ZR
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