Avp Collections Jobs (NOW HIRING)

Job Description:

At Pacific Life, we're investing in bright, driven leaders who want to make an impact. Here, you'll be supported in your career growth while helping us provide financial security and peace of mind to our policyholders, partners, and communities.

We're seeking an experienced AVP, Treasury Operations to lead enterprise cash management, liquidity, banking, and payment operations across a complex, regulated organization. This role offers broad exposure, seniorlevel partnership, and the opportunity to modernize and strengthen Treasury operations that are critical to our business.

This role is based in our Charlotte, NC office with an in-office requirement.

How you'll help move us forward:

As AVP, Treasury Operations, you'll lead the endtoend cash lifecycle-balancing precision, control, and agility-while developing a highperforming Treasury team. Key responsibilities include:

Cash Operations & Short-Term Liquidity Management

• Lead daily cash positioning, concentration, and liquidity management across operating, claims, and investment accounts.
• Oversee 30-day cash forecasts; ensure variance analyses and actionable insights.
• Optimize working capital (collections, disbursements, premium cash flows) and coordinate intercompany funding strategies.
• Manage the borrowing facilities to support daily cash funding needs.

Banking & Payments

• Own bank relationship program (fee benchmarking, service optimization, credit facilities coordination in partnership with Corporate Finance).
• Manage global bank connectivity (SWIFT, APIs, hosttohost), payment rails (ACH, RTP, wires), and account governance (KYC, signers, mandates).
• Drive payment factory/POBO structures where appropriate; reduce exceptions and improve straightthrough processing (STP).

Short-Term Borrowing & Investments

• Lead short-term borrowing strategy: execute on our $1 billion Commercial Paper program & execute loans on our $3 billion FHLB lending program.
• Advance our two $500mm Repurchase Programs to raise cash for daily operations.
• Establish policyaligned deployment of surplus cash (MMFs, time deposits, shortduration instruments) in partnership with Investments; ensure compliance with limits and counterparty guidelines.
• Monitor yield, duration, and counterparty exposure; provide executive reporting on liquidity thresholds and return on cash.

Controls, Compliance & Risk

• Maintain SOX/ICFRcompliant treasury processes (segregation of duties, user access recertification, dual approvals, system controls).
• Partner with ISO (Information Security Office) to strengthen cyber resilience for payments and banking channels; lead incident response within Treasury scope.
• Ensure adherence to regulatory requirements and internal policies; remediate audit findings.

Technology & Data

• Drive automation and process improvements to enhance cash management, liquidity forecasting, and payment workflows.
• Implement tools for real-time reporting, dashboards, and analytics to support decision making.
• Collaborate with Treasury Systems to enhance TMS capabilities (bank statements, cash positioning, forecast models, payment approval workflows) and integrate with the enterprise ERP.
• Build selfservice dashboards for executives (cash, forecast accuracy, bank fees, investment returns); standardize data lineage.

Qualifications and Requirements:

To perform this position successfully, an individual must be able to perform each required duty satisfactorily. The requirements listed below are representative of the skill, and/or ability required.

Finance Experience:

• 10+ years of experience in a Corporate Treasury department for a multi-divisional Fortune 500 company; 5 years leading teams. Insurance, financial services, or other regulated industries plus.
• Knowledge in calculating a company's daily cash position, short-term borrowing and investing, electronic payment methods and various alternatives for collecting and disbursing cash
• Understanding of short-term investments, borrowing facilities, counterparty risk, and policy governance
• Ability to comprehend and review monthly Account Analysis and knowledge of ICFR and regulatory requirements

Education:

• Bachelor's Degree in Finance, Accounting, Economics, or related financial fields are required
• The Certified Treasury Professional (CTP) designation by the Association of Financial Professionals (AFP) is required
• Master's Degree or commensurate experience/certification in the financial industry

Interpersonal\Language\Reasoning Skills:

• Strong analytical and problem solving; adept at scenario planning and variance analysis
• Ability to effectively present information and respond appropriately to questions both internally with senior management and externally with key financial partners
• Ability to collect data, establish facts and draw valid conclusions
• Ability to effectively manage team functions with limited supervision

Technical Skills:

• To be proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Possess a working knowledge of using internet applications to perform treasury and financial activities
• Banking connectivity (SWIFT, MT/XML, API's) payment rails, bank fees analysis, collections practices
• TMS platforms (FIS Integrity, Kyriba, SAP) and Erp integration
• Program/project management, change management, and operational excellence mindset

Base salary range: $210,000-$ 260,000

#LI-DW1

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.