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Avp Collections Jobs in Florida (NOW HIRING)

TCM Bank

COLLECTIONS COUNSELOR

Tampa, FL · On-site

$51K - $59K/yr

Work with AVP Collections to continually refine the performance monitoring tools used on the small business card portfolio. * Adhere to Collection Policies and follow established procedures (i.e ...

icba

COLLECTIONS COUNSELOR

Tampa, FL · Remote

$16 - $20.75/hr

Work with AVP Collections to continually refine the performance monitoring tools used on the small business card portfolio. * Adhere to Collection Policies and follow established procedures (i.e ...

Berkley

AVP, Regional Manager- Commercial

Orlando, FL · On-site

Consistently achieve budgeted financial results (premium volume, loss ratio, premium collections and expense management including commissions) through new business acquisition, retention of business ...

Berkley

AVP, Regional Manager- Commercial

Orlando, FL · On-site

Consistently achieve budgeted financial results (premium volume, loss ratio, premium collections and expense management including commissions) through new business acquisition, retention of business ...

Fay Servicing

Investor Reporting Analyst II

Tampa, FL · Hybrid

$35.57 - $49.86/hr

Fay's end-to-end servicing capabilities cover early-stage collections, loan modifications, property ... Reporting to the AVP, Investor Reporting, this position is responsible for managing complex ...

Fay Servicing

Investor Reporting Analyst II

Tampa, FL · Hybrid

$35.57 - $49.87/hr

Fay's end-to-end servicing capabilities cover early-stage collections, loan modifications, property ... Reporting to the AVP, Investor Reporting, this position is responsible for managing complex ...

All JobsAvp Collections JobsAvp Collections Jobs in Florida

Avp Collections information

What is the difference between Avp Collections vs Collections Manager?

AspectAvp CollectionsCollections Manager
Required CredentialsBachelor's degree, collections or finance experienceBachelor's degree, collections or finance experience
Work EnvironmentCorporate finance or banking sector, team leadershipCorporate finance, team management, client interaction
Employer & Industry UsageFinancial institutions, banks, large corporationsFinancial institutions, banks, credit companies
Common Search & ComparisonAvp Collections vs Collections Manager

The Avp Collections and Collections Manager roles share similar credentials and work environments, often found in financial institutions. The Avp Collections typically involves higher-level strategic responsibilities, while the Collections Manager focuses more on day-to-day operations and team oversight. Both positions require experience in collections and finance, but the Avp role may involve more strategic planning and leadership at a senior level.

What does an AVP of Collections do?

An AVP (Assistant Vice President) of Collections oversees the collections department within a financial institution or company. Their responsibilities include managing teams that recover overdue payments, developing and implementing collection strategies, ensuring compliance with regulations, and analyzing collection data to improve processes. They also collaborate with other departments to minimize financial risk and maximize recovery rates while maintaining positive customer relationships.

What are some common challenges faced by an AVP of Collections, and how can they be effectively managed?

As an AVP Collections, you may encounter challenges such as managing large teams across multiple locations, balancing aggressive collection targets with regulatory compliance, and handling escalated or complex delinquency cases. Effective management involves leveraging data analytics to monitor team performance, fostering strong communication and collaboration with legal and risk departments, and implementing training programs to ensure staff stay current with industry regulations. Building a culture of accountability and continuous improvement can help you address these hurdles and achieve department goals.

What are the key skills and qualifications needed to thrive as an AVP of Collections?

To thrive as an AVP Collections, you need expertise in credit and collections management, analytics, and a relevant degree in finance or business administration. Familiarity with collections software, CRM systems, and compliance regulations such as FDCPA is typically required. Strong leadership, negotiation, and problem-solving skills help you manage teams and resolve complex debtor issues effectively. These skills are crucial for optimizing recovery rates, ensuring regulatory compliance, and maintaining positive client and debtor relationships.
What are popular job titles related to Avp Collections jobs in Florida? For Avp Collections jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Avp Collections jobs in Florida look for? The top searched job categories for Avp Collections jobs in Florida are:
What cities in Florida are hiring for Avp Collections jobs? Cities in Florida with the most Avp Collections job openings:
Avp Collections jobs near you
Infographic showing various Avp Collections job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

COLLECTIONS COUNSELOR

TCM Bank

Tampa, FL • On-site

$51K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA.
SUMMARY:
The Collections Counselor is responsible for collections and performance monitoring (via alerts supplied by a third-party vendor) of the Bank's small business credit card portfolio. This role is designed to be consultative to the customer with collection of the delinquency a natural outgrowth of these consultative efforts. The position also performs collection related duties including, but not limited to, daily interaction with outsourced collection vendors, assisting on the collection efforts of late-stage consumer and business delinquencies, and processing of requests for hardships/workouts. Work requires judgment, initiative, tact, and compliance with all applicable laws and regulations. Procedures are generally well defined; supervision is received in policy and interpretive matters.
DUTIES & RESPONSIBILITIES:
  1. Manages inbound and outbound calls and communications related to small business accounts, which includes determining reasons for delinquency and establishing payment plans to cure account delinquencies.
  2. Establish and maintain rapport with habitually delinquent small business cardholders. and/or accounts in hardship/workout programs.
  3. Tactfully educate the cardholder while providing long term solutions to delinquency.
  4. Use problem solving techniques to help overcome cardholder objections.
  5. Negotiate suitable pay arrangements while stressing urgency and follow up as needed.
  6. Assist in the collection efforts of late-stage consumer delinquencies as needed.
  7. Perform monthly reconciliations on invoices presented by outside collection and/or recovery agencies (consumer and small business related).
  8. Work with AVP Collections to continually refine the performance monitoring tools used on the small business card portfolio.
  9. Adhere to Collection Policies and follow established procedures (i.e., Collection, Operating, Recovery, etc.).
  10. Comply with appropriate regulations (i.e., Fair Debt Collection Practices Act [FDCPA], Fair Credit Reporting Act [FCRA], and Equal Credit Opportunity Act - a.k.a. REG. B [ECOA], Service Members Civil Relief Act [SCRA], Bankruptcy Reform Act [BRA], etc.).
  11. Leverage Agent Bank Relationship where appropriate to achieve success in collection efforts.
  12. Keep current with the activities and pronouncements of the CFPB and ensure that the Bank's collection activities foster compliance with these activities/pronouncements.
  13. Assists in the completion of vendor research requests.
  14. Other duties as assigned.

QUALIFICATIONS:
  • High School Diploma or its equivalent. Some college experience preferred.
  • Minimum of 3 to 5 years work experience in a general business atmosphere with a focus on customer service and collections.
  • Experienced in delivering a high level of customer service using effective professional communication skills.
  • Above average understanding of and work experience within the financial services industry is strongly preferred.
  • Must have intermediate skills in Excel, Word, and Outlook.
  • Physical Requirements: None
  • Highly organized with excellent attention to detail; effective interpersonal skills; timely completion of all tasks.

TCM Bank, N.A. embraces the diversity of its applicants and employees and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by applicable law.
The actual compensation offered to the candidate will be finalized at the offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, etc. The offer rate represents one component of TCM Bank's total compensation package. Employees will also receive several benefits as listed below. Other compensation for this position may include bonus eligibility in the TCM Bank Annual Bonus Plan.
Benefits Offered:
  • Competitive medical, dental and vision benefits
  • 401(k) and Roth 401(k) retirement plans with company match
  • Flexible spending accounts (medical and dependent care)
  • Company-paid parental leave
  • Educational assistance
  • Company-paid continuing education credits
  • Paid employee assistance program
  • 12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. (More than your average company!)
  • Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA or will be willing to relocate (TCM does not provide relocation).
No sponsorships available for this position.
Principals Only. No Agencies Please.

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