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Automotive Service Writer Jobs in Georgia (NOW HIRING)

Paul Thigpen Ford Lincoln

Service Writer

Vidalia, GA · On-site

Proven automotive service advisor or writer experience required * Excellent customer service ... communication, and organizational skills * Ability to multitask and perform effectively in a fast ...

Lowe Toyota

Automotive Service Porter

Warner Robins, GA · On-site

$14 - $16.25/hr

Communicate with customer upon arrival and introduction of service writer * Perform related tasks as directed by manager * Move vehicles * Complete all tasks in a safe and timely manner Automotive ...

FleetPride

Service Writer

Rex, GA · On-site

Service Writer FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. Partner with the best in the heavy-duty industry. The Service Writer communicates ...

FleetPride

Service Writer

Ellenwood, GA · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

FleetPride, Inc.

Service Writer

Ellenwood, GA · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Georgia

Automotive Service Writer information

See Georgia salary details

$10

$20

$33

How much do automotive service writer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for automotive service writer in Georgia is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $24.38 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

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Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Georgia as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,400 per year, or $20.4 per hour.

Service Writer

Paul Thigpen Ford Lincoln

Vidalia, GA • On-site

Full-time

Medical, Dental, Vision

Re-posted 14 days ago

Job description

Service Writer / Service Advisor

We’re looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for delivering exceptional customer service and a strong understanding of automotive repair processes. If you thrive in a fast-paced environment and enjoy helping customers care for their vehicles, we want to hear from you!

What You’ll Do

  • Greet customers and assess their vehicle service and repair needs
  • Communicate clearly and professionally about repair recommendations, costs, and timelines
  • Build and maintain lasting relationships with customers to drive satisfaction and retention
  • Coordinate repair orders between customers, technicians, and the parts department
  • Monitor repair progress and provide frequent updates to customers
  • Ensure proper documentation and adherence to dealership and manufacturer standards
  • Maintain the company’s reputation for integrity, professionalism, and quality service
  • Support dealership profitability by maximizing sales opportunities and executing promotions
  • Oversee technician efficiency, job completion times, and quality control standards
  • Participate in the continuous improvement of service department procedures and operations

What We’re Looking For

  • Proven automotive service advisor or writer experience required
  • Excellent customer service, communication, and organizational skills
  • Ability to multitask and perform effectively in a fast-paced environment
  • High school diploma or equivalent required; additional training in service advising, customer satisfaction, or quality control preferred
  • Proficient in computer systems and service management software
  • Detail-oriented with strong time-management skills
  • Valid driver’s license with a clean driving record

Why You’ll Love Working with Us

  • Competitive Pay Plan – Salary plus bonus and commission opportunities
  • Career Growth – Ongoing training and advancement from within
  • Positive, Professional Environment – Supportive team focused on customer satisfaction
  • Company-Provided Training – Continuous education and skill development
  • Fast-Paced, Rewarding Workplace – Every day brings new challenges and opportunities
  • Comprehensive Benefits – Health, Dental, and Vision insurance
  • Work Location: One dealership location

Our Commitment to Diversity

We are an equal opportunity employer and prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.