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Auto Service Advisor Jobs in Georgia (NOW HIRING)

Service Advisor Join the Critz Auto Service Team Critz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you'll serve as the ...

Service Advisor Join the Critz Auto Service Team Critz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you'll serve as the ...

Service Advisor Join the Critz Auto Service Team Critz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you'll serve as the ...

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Automotive Service Writer

Lagrange, GA · On-site

$65K - $105K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called ... We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring ...

Automotive Service Advisor/Manager We are searching for an experienced service advisor, with experience in an independent auto repair shop, that can provide EXCEPTIONAL customer service and help our ...

Automotive Service Advisor/Manager We are searching for an experienced service advisor, with experience in an independent auto repair shop, that can provide EXCEPTIONAL customer service and help our ...

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Auto Service Advisor information

See Georgia salary details

$10

$21

$38

How much do auto service advisor jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for auto service advisor in Georgia is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What job categories do people searching Auto Service Advisor jobs in Georgia look for? The top searched job categories for Auto Service Advisor jobs in Georgia are:
What cities in Georgia are hiring for Auto Service Advisor jobs? Cities in Georgia with the most Auto Service Advisor job openings:
Infographic showing various Auto Service Advisor job openings in Georgia as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $45,547 per year, or $21.9 per hour.

Service Advisor

Critz Auto Group

Savannah, GA

Full-time

Posted 29 days ago


Job description

Service Advisor

Join the Critz Auto Service Team
Critz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you’ll serve as the communication link between our customers and service technicians—helping to identify concerns, explain repairs clearly, and ensure a smooth, exceptional experience every time. If you enjoy problem-solving, working with people, and growing within the automotive industry, we’d love to meet you!

What You’ll Do

  • Greet customers with professionalism and care, ensuring a welcoming service experience
  • Communicate vehicle concerns clearly and effectively between customers and technicians
  • Explain recommended services and repairs in simple, easy-to-understand terms
  • Prepare accurate cost estimates, repair orders, and warranty documentation
  • Verify service contract and warranty coverage for needed repairs
  • Schedule service appointments and manage technician workflow
  • Follow up with customers to ensure satisfaction and resolve any concerns
  • Maintain organized service records, invoices, and internal communications

What We’re Looking For

  • Excellent communication, customer service, and organizational skills
  • Strong computer skills; experience with Microsoft Excel, Word, and DMS platforms preferred
  • Previous service advisor or dealership experience is a plus
  • High school diploma or GED required
  • Valid driver’s license and clean driving record required
  • Ability to work in a fast-paced, team-oriented environment

Why Work With Us?

  • Competitive compensation and performance incentives
  • Full benefits package and employee discounts
  • Supportive, energetic dealership culture
  • Opportunities for advancement within a respected automotive brand
  • $70,000+ anually

Equal Opportunity Employer
Critz Auto is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.