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Auto Service Advisor Jobs in Atlanta, GA (NOW HIRING)

Steve Rayman Chevrolet

Service Advisor

Smyrna, GA

$3.0K/mo

Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...

ZT Automotive

Service Advisor

Smyrna, GA · On-site

$45K - $140K/yr

Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...

Steve Rayman Chevrolet

Service Advisor

Smyrna, GA

$3.0K/mo

Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...

Steve Rayman Chevrolet

Service Advisor

Smyrna, GA · On-site

$3.0K/mo

Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Atlanta, GA

Auto Service Advisor information

See Atlanta, GA salary details

$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for auto service advisor in Atlanta, GA is $24.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.65 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Atlanta, GA? For Auto Service Advisor jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Atlanta, GA look for? The top searched job categories for Auto Service Advisor jobs in Atlanta, GA are:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Atlanta, GA as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $51,873 per year, or $24.9 per hour.

Lexus Service Advisor

Asbury Automotive Group

Duluth, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Asbury Automotive rating

6.1

Company rating: 6.1 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

98th of 150 rated car dealerships

Job description

Company Description

Nalley Lexus of Roswell, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over 77 stores and over 29 brands, is currently looking for an Experienced Service Advisor with a Proven Track Record!
With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.
We are looking for experienced service advisors to join our team, and help support our state of the art service facilities.
Experienced Service Advisors
Minimum Base - with Percentage of Overall Service
We run a large volume, so there is always opportunity to earn great, steady income for our advisors.

Job Description


Job Responsibilities
* Generating service order estimations and quotes for customers
* Scheduling appointments, and maintaining an organized schedule
* Conducting post-repair follow up
* Resolving customer complaints
* Continue to maintain Nalley's value, quality, and integrity
Job Qualifications
*Ability to work hard with limited supervision
* Service Advisor experience REQUIRED
* Must be able to manage in a fast paced work environment
* Must have great customer service skills
* Must be able to pass pre-employments screens (Background & Drugs)

Qualifications


Full-Time Benefits
* Medical, Dental and Vision Insurance Available
* 401K Retirement
* Flexible Medical Spending Accounts
*Supplemental Life Insurance
* Short Term and Long Term Disability Packages
* Paid Vacation Time Off After 90 Days
* Paid Training
* Promotions from Within
If you have experience in any of the following apply now! Service Advisor, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator, Estimator, Vehicle Estimator, Auto Estimator, Automotive Estimator, Service Advisor.

Apply Here:  http://www.Click2Apply.net/9jnrjvj

Additional Information
All your information will be kept confidential according to EEO guidelines.

What Asbury Automotive employees say

Pay

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1995

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