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Automotive Service Writer Jobs in Arizona (NOW HIRING)

Chapman Chevrolet

Express Service Advisor

Tempe, AZ · On-site

$50K - $85K/yr

Previous automotive service advisor or service writer experience preferred * Excellent interpersonal and customer service skills, both in person and over the phone * Strong organizational and time ...

Chapman Chevrolet

Express Service Advisor

Tempe, AZ · On-site

$50K - $85K/yr

Previous automotive service advisor or service writer experience preferred * Excellent interpersonal and customer service skills, both in person and over the phone * Strong organizational and time ...

3A Automotive Service

Be Seen First

Automotive Service Advisor - No Weekends

Phoenix, AZ · On-site

$65K - $100K/yr

The best techs in town have empty bays when a good Service Advisor is missing up front. My name is Jimmy Alauria and I'm the Owner of 3A Automotive & Diesel. My Dad started our business 51 years ago ...

Chapman Volkswagen Tucson

Service Advisor

Tucson, AZ · On-site

At least 1 year prior automotive service writer/advisor experience * Previous dealership experience a plus * Professional, well-groomed personal appearance * Time management skills * Fantastic ...

Chapman Chevrolet

Express Service Advisor

Tempe, AZ · On-site

$50K - $85K/yr

Previous automotive service advisor or service writer experience preferred * Excellent interpersonal and customer service skills, both in person and over the phone * Strong organizational and time ...

Chapman Volkswagen Tucson

Service Advisor

Tucson, AZ · On-site

At least 1 year prior automotive service writer/advisor experience * Previous dealership experience a plus * Professional, well-groomed personal appearance * Time management skills * Fantastic ...

3A Automotive Service

Be Seen First

Automotive Service Advisor - No Weekends

Phoenix, AZ · On-site

$65K - $100K/yr

The best techs in town have empty bays when a good Service Advisor is missing up front. My name is Jimmy Alauria and I'm the Owner of 3A Automotive & Diesel. My Dad started our business 51 years ago ...

Chapman Volkswagen Tucson

Service Advisor

Tucson, AZ · On-site

At least 1 year prior automotive service writer/advisor experience * Previous dealership experience a plus * Professional, well-groomed personal appearance * Time management skills * Fantastic ...

Chapman Volkswagen Tucson

Service Advisor

Tucson, AZ · On-site

At least 1 year prior automotive service writer/advisor experience * Previous dealership experience a plus * Professional, well-groomed personal appearance * Time management skills * Fantastic ...

Walmart

Auto Care Center Service Writer

Mesa, AZ · On-site

$16 - $29/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Midas

Automotive Service Advisor

Peoria, AZ · On-site

We are looking for automotive service advisors to manage all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Walmart

Auto Care Center Service Writer

Phoenix, AZ · On-site

$16 - $29/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Prescott, AZ · On-site

$17 - $30/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Mesa, AZ · On-site

$16 - $29/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Mesa, AZ · On-site

$16 - $29/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Arizona

Automotive Service Writer information

See Arizona salary details

$11

$22

$37

How much do automotive service writer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for automotive service writer in Arizona is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $26.88 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
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Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,793 per year, or $22.5 per hour.

Automotive Service Advisor

Chapman BMW on Camelback

Phoenix, AZ • On-site

$90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Job Title: Service Advisor
Company: Chapman BMW on Camelback
Location: 830 E Camelback Rd, Phoenix, AZ 85014
Schedule: Monday-Friday | Rotating Saturdays
Pay: Commission | $90,000+ Earning Potential!

About the Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Our Chapman BMW on Camelback location is hiring an experienced Service Advisor to join our high-performing service team. In this role, you will serve as the primary point of contact for service customers, helping guide them through maintenance and repair recommendations while delivering an exceptional client experience. Successful candidates are customer-focused, organized, collaborative, and thrive in a fast-paced environment.

Responsibilities

  • Greet customers in the service drive and document vehicle concerns and requested services
  • Write accurate repair orders and confirm scheduled maintenance services
  • Advise customers on technician recommendations, repair needs, and maintenance options
  • Provide estimates, obtain repair authorizations, and process customer payments
  • Monitor vehicle repair progress and communicate updates throughout the service visit
  • Coordinate closely with technicians to ensure timely and accurate service completion
  • Build strong customer relationships through outstanding service and professionalism

Qualifications

  • 2 years of experience as a Service Advisor/Writer at a luxury automotive dealership required
  • Strong customer service and relation-ship building skills
  • Excellent communication and interpersonal abilities
  • Strong time management and organizational skills
  • Self-motivated with the ability to achieve individual and team goals
  • Valid Arizona driver’s license with a clean driving record required
  • Must pass background check and drug screening

Compensation & Perks

  • Competitive Pay: Uncapped Commission
  • Opportunities for career growth and advancement
  • Supportive, team-oriented workplace
  • Employee discounts and assistance programs
  • Volunteer opportunities and employee engagement programs
  • Closed on Sundays

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company contributions
  • Life insurance
  • Paid time off and holidays
  • Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.

Apply