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Join Chase Auto, a leader in auto financing with over $85 billion in assets and partnerships with 75% of U.S. franchised automotive dealers. As part of the prestigious JPMorgan Chase franchise, we serve vehicle manufacturers, auto dealers, and consumers with a comprehensive suite of financial products and services-from retail lending and captive financing to commercial offerings such as floorplan products and treasury services, including deposits, cash management, and payment processing.

As the Executive Director of Marketing Transformation & Operations within Chase Auto, you will lead the evolution of the marketing function, combining operational excellence with a bold, technologydriven transformation agenda. You will be responsible for architecting and executing integrated marketing campaigns while championing modernization initiatives and embedding advanced digital capabilities-such as artificial intelligence, automation, and datadriven personalization-into core processes.

Job Responsibilities:

• Build, inspire, and lead a highperforming marketing operations team, fostering a culture of innovation, agility, and continuous learning.
• Architect and oversee the planning, execution, and optimization of integrated marketing campaigns across all channels, ensuring alignment with business objectives and brand vision.
• Lead business case development, strategic planning, and execution for gotomarket initiatives, product launches, and customerjourney programs.
• Direct creative briefings and synchronize execution across crossfunctional teams and external partners.
• Leverage datadriven insights to monitor, analyze, and enhance campaign performance.
• Spearhead the adoption and integration of advanced marketingtechnology platforms, workflow automation, and AIpowered solutions.
• Drive a bold innovation agenda, utilizing agile testandlearn approaches to continuously elevate client experience and program effectiveness.
• Lead creative and messaging optimization across all media channels, leveraging emerging technologies and data analytics.
• Oversee marketing operations routines, calendars, and performance metrics to ensure strategic alignment, timely delivery, and exceptional client outcomes.
• Manage budgets and resources with a focus on maximizing ROI, operational efficiency, and cost savings.
• Partner with Legal, Regulatory, and Compliance teams to uphold governance standards and riskmanagement practices.

Required Qualifications, Capabilities, and Skills:

• 10+ years of progressive marketing leadership experience, with expertise in transformational gotomarket strategy, planning, and execution.
• Proven success leading technologydriven marketing operations and modernization initiatives, including handson experience with marketingtechnology (martech) platforms and workflow automation.
• Demonstrated experience integrating artificial intelligence, datadriven personalization, and advanced analytics into marketing strategies and operations.
• A track record of managing largescale acquisition, retention, and loyalty campaigns across multimedia channels (digital, social, video, email, direct mail).
• Techsavvy thought leader with a growth mindset and a creative, innovative approach to continuous improvement.
• Effective influencer and relationship builder, able to drive outcomes through stakeholder engagement and collaboration.
• Exceptional leadership, negotiation, and teambuilding skills; inspires and rallies crossfunctional teams around a common vision.
• Superior written, oral, and presentation skills, with the ability to simplify complex topics and create senior executivelevel communications.
• Strong attention to detail, a sense of urgency, and a commitment to flawless execution.
• Executive presence and the ability to build trust and respect with business partners and team members.
• Skilled in project management, budgeting, strategic planning, and vendor/agency management.

Preferred Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Professional certifications in digital marketing, marketing technology, analytics, or project management strongly preferred.
• Experience with leading martech platforms and AIdriven marketing solutions.
• Background in financial services, automotive, or other regulated industries is a plus.
• Proven success in change management, transformation, or processimprovement initiatives.
• Experience working in large, matrixed organizations and leading crossfunctional teams.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans