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Auto Finance Collection Jobs in California (NOW HIRING)

Mossy Auto Group

Finance Manager

San Diego, CA · On-site

$133K - $280K/yr

At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create ... collection of all finance fees * Ensures all deals are fully compliant with local, state and ...

Mossy Auto Group

Finance Manager

San Diego, CA · On-site

$133K - $280K/yr

At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create ... collection of all finance fees * Ensures all deals are fully compliant with local, state and ...

Mossy Auto Group

Finance Manager

San Diego, CA · On-site

$133K - $280K/yr

At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create ... collection of all finance fees * Ensures all deals are fully compliant with local, state and ...

Mossy Auto Group

Finance Manager

San Diego, CA · On-site

$133K - $280K/yr

At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create ... collection of all finance fees * Ensures all deals are fully compliant with local, state and ...

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Customer Service (Collection Specialist)

Sacramento, CA · On-site

$20 - $22/hr

Three or more years performing collection duties at a financial institution, as well as experience in areas dealing delinquent auto Loans. 3. KNOWLEDGE / SKILLS: Strong verbal and written ...

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All JobsAuto Finance Collection JobsAuto Finance Collection Jobs in California

Auto Finance Collection information

See California salary details

$27.6K

$142.8K

$234.9K

How much do auto finance collection jobs pay per year?

As of Aug 8, 2026, the average yearly pay for auto finance collection in California is $142,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $171,700.00 per year, depending on experience, location, and employer.

What is an auto finance collection?

An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.

What are the key skills and qualifications needed to thrive in auto finance collection?

Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.

What are some typical challenges faced in an auto finance collection role?

Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.

What are popular job titles related to Auto Finance Collection jobs in California? For Auto Finance Collection jobs in California, the most frequently searched job titles are:
What job categories do people searching Auto Finance Collection jobs in California look for? The top searched job categories for Auto Finance Collection jobs in California are:
What cities in California are hiring for Auto Finance Collection jobs? Cities in California with the most Auto Finance Collection job openings:
Auto Finance Collection jobs near you
Infographic showing various Auto Finance Collection job openings in California as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 30% Part Time, 2% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $142,754 per year, or $68.6 per hour.

Account Servicing Specialist - Impounds

Veros Credit, LLC

Ontario, CA • On-site

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • Accident, Hospital, Indemnity Insurance
  • Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Holidays
  • Paid Time Off (PTO)
  • Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
  • Referral Bonus
  • Quarterly lunches
  • Daily fresh fruit
  • Office Starbucks Coffee/Latte/Espresso Machine
  • And a lot more!
About The Position

The Account Servicing Specialist (Impounds) will be responsible for servicing auto loan accounts.

Essential Responsibilities:

  • Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA).
  • Negotiate payment arrangements with borrowers to successfully obtain a commitment for payment and/or reinstatement of accounts, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures.
  • Review accounts for special assistance (loan modifications, extensions, etc.) and gather the necessary information and/or documents to provide assistance
  • Initiate and review repossession efforts to recover collateral.
  • Accurately and professionally document account information and collection activities.
  • Conduct investigative activities to determine the whereabouts of customers through database searches and system records (Skip-Tracing).
  • Perform outbound calls and receive inbound calls through an auto-dialing system or manual telephone system.
  • Maintain satisfactory work efforts on an assigned queue and meet/exceed daily and monthly goals.
  • Other duties as assigned.

Essential Requirements:

  • 3+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry.
  • Effective communication, negotiation, and problem-solving skills.
  • Ability to read, interpret and apply federal, state, and local collections regulations.
  • Ability to interact with customers in a professional, tactful, and sensitive manner.
  • Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
  • Available to work a flexible work schedule and overtime as needed.
  • High School Diploma or GED.
  • Bilingual (English/Spanish) required.

#VHP

Veros Credit, LLC is an equal opportunity employer.

**This Organization Participates in E-Verify

Keywords:

Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble

Employment Type: FULL_TIME

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