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Auto Finance Collection Jobs in California (NOW HIRING)

Lobel Financial Corporation

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Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

Make collection calls and/or write correspondence * Provide professional customer service regarding collection issues * Process and review account adjustments * Resolve customer discrepancies and ...

Lobel Financial Corporation

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Call Center Monitoring Specialist

Anaheim, CA · On-site

$23 - $25/hr

... growing auto finance collections team. This opportunity is well suited for candidates with ... Monitor and evaluate live and recorded collection calls to evaluate collector interactions with ...

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All JobsAuto Finance Collection JobsAuto Finance Collection Jobs in California

Auto Finance Collection information

See California salary details

$27.6K

$142.8K

$234.9K

How much do auto finance collection jobs pay per year?

As of Aug 30, 2026, the average yearly pay for auto finance collection in California is $142,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $171,700.00 per year, depending on experience, location, and employer.

What is an auto finance collection?

An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.

What are the key skills and qualifications needed to thrive in auto finance collection?

Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.

What are some typical challenges faced in an auto finance collection role?

Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.

What are popular job titles related to Auto Finance Collection jobs in California?

For Auto Finance Collection jobs in California, the most frequently searched job titles are:

What job categories do people searching Auto Finance Collection jobs in California look for?

The top searched job categories for Auto Finance Collection jobs in California are:

What cities in California are hiring for Auto Finance Collection jobs?

Cities in California with the most Auto Finance Collection job openings:

Auto Finance Collection jobs near you
Infographic showing various Auto Finance Collection job openings in California as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $142,754 per year, or $68.6 per hour.

Collections Specialist (30 day - Auto Finance)

Anaheim, CA

Lobel Financial Corporation
Finance and Insurance • 501 - 1,000 employees
Learn more about Lobel Financial Corporationexternal

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Auto Finance Collections Specialist

Build a long-term career in auto finance with Lobel Financial. As a Collections Specialist, you will help customers resolve delinquent auto loan accounts while developing valuable skills in customer service, negotiation, loan servicing, and compliance-focused collections within a supportive, team-oriented environment.

Lobel Financial is one of the top 20 auto finance companies in the U.S. Employees receive competitive compensation, strong benefits, work-life balance, and meaningful opportunities for professional growth and advancement.

Why Join Us

At Lobel Financial, your work will directly support customers and the performance of an assigned account portfolio. You will receive guidance from an experienced team, build practical collections and servicing skills, and have opportunities to pursue internal promotion and long-term career growth.

Job Summary

The Collections Specialist works with customers who have delinquent auto loan accounts to secure payments or payment commitments and establish appropriate repayment arrangements. The role requires clear communication, effective negotiation, accurate account documentation, and consistent adherence to collection laws and company policies while maintaining a professional customer experience.

The ideal candidate can manage a high volume of inbound and outbound calls, remain professional during difficult conversations, document account activity accurately, and consistently work toward established performance goals.

Key Responsibilities

  • Manage an assigned portfolio of delinquent auto loan accounts
  • Contact customers by phone, email, and written correspondence.
  • Secure payments or payment commitments, establish repayment arrangements, resolving payment discrepancies and disputes.
  • Document account activity accurately and escalate accounts when necessary.
  • Provide professional, empathetic service
  • Meet performance metrics
  • Follow company policies and all applicable state and federal debt collection laws, including the FDCPA.

Qualifications & Skills

  • High school diploma or equivalent
  • Previous experience in collections, customer service, call center, loan servicing, or sales preferred but we will teach the right candidate
  • Strong verbal and written communication skills
  • Excellent time management and multitasking abilities
  • Strong attention to detail and documentation accuracy
  • Ability to negotiate and problem-solve effectively
  • Computer proficiency, including Microsoft Office and account management systems
  • Ability to work in a fast-paced, metric-driven collections department
  • Ability to listen, speak, and enter data simultaneously
  • Bilingual English/Spanish preferred (may be required based on business needs)

Pay & Benefits

  • Competitive hourly pay: $21 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement

About Lobel Financial

Lobel Financial is a nationwide auto finance company specializing in prime and sub-prime auto loan servicing. Headquartered in Southern California, we are known for our stable work environment, supportive team culture, and commitment to helping employees grow and succeed.

Lobel Financial is an Equal Opportunity Employer.

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