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Auto Finance Collection Jobs in California (NOW HIRING)

Veros Credit, LLC

30 Day Collections

Santa Ana, CA · On-site

$20 - $25/hr

Accurately and professionally document account information and collection activities. * Utilize ... Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent ...

Veros Credit, LLC

30 Day Collections

Ontario, CA · On-site

$20 - $25/hr

Accurately and professionally document account information and collection activities. * Utilize ... Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent ...

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All JobsAuto Finance Collection JobsAuto Finance Collection Jobs in California

Auto Finance Collection information

See California salary details

$27.6K

$142.8K

$234.9K

How much do auto finance collection jobs pay per year?

As of Aug 2, 2026, the average yearly pay for auto finance collection in California is $142,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $171,700.00 per year, depending on experience, location, and employer.

What is an Auto Finance Collection job?

An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.

What are the key skills and qualifications needed to thrive in the Auto Finance Collection position, and why are they important?

Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.

What are some typical challenges faced in an Auto Finance Collection role?

Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.

What are popular job titles related to Auto Finance Collection jobs in California? For Auto Finance Collection jobs in California, the most frequently searched job titles are:
What job categories do people searching Auto Finance Collection jobs in California look for? The top searched job categories for Auto Finance Collection jobs in California are:
What cities in California are hiring for Auto Finance Collection jobs? Cities in California with the most Auto Finance Collection job openings:
Auto Finance Collection jobs near you
Infographic showing various Auto Finance Collection job openings in California as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $142,754 per year, or $68.6 per hour.

Collections Specialist (30 day - Auto Finance)

Lobel Financial Corporation

Anaheim, CA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Collections Specialist - Auto Finance

Lobel Financial is hiring a Collections Specialist to join our growing auto finance collections team. This role is ideal for candidates with experience in collections, customer service, call center environments, or loan servicing who thrive in a fast-paced, goal-driven workplace.

Join one of the top 20 auto finance companies in the U.S. and enjoy competitive pay, strong benefits, work-life balance, and long-term career growth opportunities.

Job Summary

The Collections Specialist is responsible for contacting customers with delinquent auto loan accounts to secure payments, payment commitments, or repayment plans. This position combines customer service, negotiation, and compliance-focused collections work while ensuring a positive customer experience.

The ideal candidate is professional, detail-oriented, and comfortable handling high-volume inbound and outbound calls while meeting performance goals.

Key Responsibilities

  • Make inbound and outbound collection calls regarding delinquent auto loan accounts
  • Communicate with customers via phone, email, and written correspondence
  • Secure payments, payment promises, or establish repayment plans
  • Provide professional and empathetic customer service in a collection's environment
  • Review, process, and document account adjustments and updates
  • Resolve payment discrepancies, disputes, and short payments
  • Maintain accurate records of all customer interactions and collection activity
  • Follow all state and federal debt collection laws (FDCPA) and company policies
  • Manage an assigned portfolio of customer accounts
  • Meet or exceed individual and team collections performance metrics
  • Escalate accounts to supervisors or management when appropriate
  • Perform additional duties as assigned

Qualifications & Skills

  • High school diploma or equivalent
  • Previous experience in collections, customer service, call center, loan servicing, or sales preferred but we will teach the right candidate
  • Strong verbal and written communication skills
  • Excellent time management and multitasking abilities
  • Strong attention to detail and documentation accuracy
  • Ability to negotiate and problem-solve effectively
  • Computer proficiency, including Microsoft Office and account management systems
  • Ability to work in a fast-paced, metric-driven collections department
  • Ability to listen, speak, and enter data simultaneously
  • Bilingual English/Spanish preferred (may be required based on business needs)

Pay & Benefits

  • Competitive hourly pay: $21 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement

About Lobel Financial

Lobel Financial is a nationwide auto finance company specializing in the servicing of prime and sub-prime auto loans. Headquartered in Southern California, Lobel is known for its stable work environment, positive culture, and employee development opportunities.


Lobel Financial is an Equal Opportunity Employer.

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