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Credit Collections Associate Jobs in California (NOW HIRING)

Acer

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Credit and Collections Analyst (English/Spanish)

Santa Clara, CA · On-site

$80K - $90K/yr

This role is responsible for credit risk assessment, collections, dispute resolution, and accounts ... Professional certifications such as CBA (Credit Business Associate) or CCE (Certified Credit ...

HD Supply

Collections Associate

Santee, CA · On-site

$19.57 - $23.65/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans

PetersonCat

Credit Representative

San Leandro, CA

$35.55 - $41/hr

... Associates Degree from a fully accredited college in Business or other closely related field; and a minimum of three years of directly related experience in credit collections preferably in a heavy ...

Action Gypsum Supply

Credit Support Specialist

Chino, CA · On-site

$19 - $20/hr

... the Credit & Collections Department. This position assists with maintaining customer account ... Associates may be required to perform other duties as assigned. Additional job competencies ...

Rippling

Collections Manager

San Francisco, CA · On-site +1

$105K - $175K/yr

You will manage a team of Collections Associates, own their performance and development, and serve ... Experience working across multiple product types - ideally including credit or lending, payment ...

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Credit Collections Associate information

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in California? The most popular types of Credit Collections jobs in California are:
What are popular job titles related to Credit Collections Associate jobs in California? For Credit Collections Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in California look for? The top searched job categories for Credit Collections Associate jobs in California are:
What cities in California are hiring for Credit Collections Associate jobs? Cities in California with the most Credit Collections Associate job openings:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Credit & Collections Rep 1

Hawthorne Machinery Co.

San Diego, CA • On-site

$25 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Credit & Collections Rep 1

Rancho Bernardo, CA.

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you've come to the right place! At Hawthorne Cat, we're always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That's why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

Position Summary: Develops relationships with customers, applies credit policies and pursues payment collection (including legal resources) with a commercial collections work environment

Essential Functions:

  1. Ensure that the corporate credit policies and procedures are adhered to.
  2. Perform collections activities for accounts within a specified portfolio.
  3. Update credit files for existing customers and process new credit applications.
  4. Research and resolve short pays and deductions.
  5. Monitor credit and collection status of assigned customers and set appropriate credit limits.
  6. Determine release of orders based on customer credit status.
  7. Communicate effectively with salespeople regarding customer status and relationship.
  8. Analyze contracts and purchase orders for project scope, legal terms & conditions in compliance with corporate directive.
  9. Customer service and related management skills requiring periodic joint sales calls with Hawthorne's sales team.
  10. Resolve customer disputes and collection issues timely.

Education, Experience, and Skills Required:

  1. Associates/Bachelors in Business Administration or equivalent; and/or three to ten years related commercial credit experience and/or training; or equivalent combination of education and experience.
  2. Strong customer focus and relationship building skills
  3. Ability to read and evaluate financial information as it relates to credit decisions
  4. Excellent written and verbal communication skills.
  5. Desire for quality and continuous improvement within a high paced work environment.
  6. Technical competency in Microsoft Office and general computer skills.
  7. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
  8. Attention to detail with strong organizational skills
  9. Strong written and verbal communication skills
  10. Customer service and training skills requiring the ability to train and team build.
  11. Must have a valid California Class C Drivers License.
  12. Knowledge of mechanics lien law and public/private job rights strongly preferred

Physical Demands:

  1. Walking and moving about on foot often up and down stairs.
  2. Handling: Seizes, helps or works with hands.
  3. Lifting: Raises or lowers miscellaneous paperwork.
  4. Reaching: Extends hands and arms in any direction.
  5. Stooping: Bends body downward and forward by bending at knees or waist.
  6. Standing: Remains in standing position If required to perform various functions of the job.
  7. Vision: Read paperwork, employment files and records on the computer.
  8. Talking: Communications by phone and in person.
  9. Sitting: Sits at desk. Sits for long periods of time.

Environmental:

  1. Noise: Works in conditions with constant or intermittent noise.
  2. Temp/Weather: Works in an office environment.

Here's What We Offer…

  • Competitive Compensation
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental and Vision plans
  • Medical Video Appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training
  • Estimated Compensation $25.00-$27.00 per hour

Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.

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