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Credit Collections Associate Jobs in California (NOW HIRING)

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Take proactive steps to encourage timely payments and resolve customer credit issues. * Contact ... Associate's or Bachelor's degree is a plus, but not required. Apply to this Temporary opportunity ...

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security

Ability to issue final demands and seek external collections for non-performing accounts with ... our associates, supporting them to bring their authentic selves to work every day. If your ...

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security

Collections Specialist

Palo Alto, CA ยท Hybrid

$34.08 - $53.17/hr

Handle credit card payments, verify transactions, and ensure timely posting to accounts. Report ... Preferred Education Associate's Degree. Minimum Years of Experience 5 years of experience in a ...

Collections Specialist

San Francisco, CA ยท Hybrid

$34.08 - $53.17/hr

Handle credit card payments, verify transactions, and ensure timely posting to accounts. Report ... Preferred Education Associate's Degree. Minimum Years of Experience 5 years of experience in a ...

Collections Specialist

Palo Alto, CA ยท Hybrid

$21.75 - $29.50/hr

Handle credit card payments, verify transactions, and ensure timely posting to accounts. Report ... Preferred Education Associate's Degree. Minimum Years Of Experience 5 years of experience in a ...

Collections Specialist

Palo Alto, CA ยท Hybrid

$21.75 - $29.50/hr

Handle credit card payments, verify transactions, and ensure timely posting to accounts. Report ... Preferred Education Associate's Degree. Minimum Years Of Experience 5 years of experience in a ...

Collections Specialist

Los Angeles, CA ยท Hybrid

$34.08 - $53.17/hr

Handle credit card payments, verify transactions, and ensure timely posting to accounts. Report ... Preferred Education Associate's Degree. Minimum Years of Experience 5 years of experience in a ...

Showing results 21-40

Credit Collections Associate information

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in California? The most popular types of Credit Collections jobs in California are:
What job categories do people searching Credit Collections Associate jobs in California look for? The top searched job categories for Credit Collections Associate jobs in California are:
What cities in California are hiring for Credit Collections Associate jobs? Cities in California with the most Credit Collections Associate job openings:
Infographic showing various Credit Collections Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Loan Collections Specialist (Consumer loan collections)

Financial Partners Credit Union

Downey, CA โ€ข On-site

$27.50 - $40.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Please note that this role requires collections experience.

The purpose of this role is to support and maintain company objectives related to delinquency by efficiently collecting and monitoring consumer loan accounts that are over 5 days past due. This involves achieving resolution through up-to-date payment arrangements, repossession, extensions, legal actions, or charge-offs.

Essential Responsibilities:

  • Delinquency Management:
    • Collect past-due consumer loans and credit cards that are over 5 days delinquent.
    • Handle incoming and outgoing calls, responding to member inquiries regarding past-due accounts.
    • Perform account reconciliation, review payment history, and educate members on their responsibilities and the importance of keeping accounts current.
  • Problem Analysis and Solutions:
    • Discover and analyze members' reasons for delinquency and propose suitable payment arrangements.
    • Conduct skip tracing to locate members and/or collateral.
    • Recommend accounts for legal action or repossession to the manager for approval.
    • Assign accounts for field chase when necessary.
  • Documentation and Claims:
    • Review and follow up on letters of guarantee with insurance companies.
    • File GAP claims and process cancellations of warranties when applicable.

Education and Experience:

  • 1-2 years collections experience, preferably in consumer loan collections.
  • An Associate’s degree is preferred.
  • Proficiency in Windows, Excel, and Word.

The pay range for this position is listed above. Our pay ranges are designed to allow for candidates with various levels of experience and skill to be considered, and to allow room for growth to be achieved in a role over time. Generally, new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their individual combination of experience, knowledge, skills, and education as well as internal equity.

Financial Partners Credit Union is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Company Description

Our pay ranges are designed to allow for candidates with various levels of experience and skill to be considered, and to allow room for growth to be achieved in a role over time. Generally, new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their individual combination of experience, knowledge, skills, and education as well as internal equity.

Financial Partners Credit Union is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.