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At Resy Jobs (NOW HIRING)

Maitre D

Brooklyn, NY

$21 - $27/hr

Subsidized medical, dental, and vision insurance at 90 days * Industry-leading paid time off plans ... Manage reservations, waitlist, table pacing, and guest notes through Resy. * Answer the phone ...

Lead Host

New York, NY · On-site

$18 - $20/hr

Strong knowledge of Resy reservation systems, with at least one year of hosting experience * Excellent at multitasking * Detail-oriented * Able to anticipate guest needs and build strong guest ...

New

Candidates must have at least 2 years experience in a high volume fine dining restaurant. Experience with running RESY or Open Table a Must. If you are looking to grow in the hospitality industry and ...

Make reservations for guests (Resy), verify existing reservations, and guide guests to alternative ... Join the Pick & Cheese team at Shaver Food Hall -- where exceptional hospitality meets creativity ...

New

... at the core of our values. Our Host is able to be efficient and organized with the ability to ... and Resy reservation systems Knowledge, Skills, and Abilities: Strong desire to strive for ...

... at the core of our values. Our Host is able to be efficient and organized with the ability to ... and Resy reservation systems Knowledge, Skills, and Abilities: Strong desire to strive for ...

Host

Charleston, SC · On-site

$18 - $21/hr

Manage reservations and waitlists efficiently using Resy OS. * Communicate effectively with guests ... Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if they ...

Subsidized medical, dental, and vision insurance at 90 days * Industry-leading paid time off plans ... Manage reservations, waitlist, table pacing, and guest notes through Resy. * Answer the phone ...

Make reservations for guests (Resy), verify existing reservations, and guide guests to alternative ... Join the Pick & Cheese team at Shaver Food Hall - where exceptional hospitality meets creativity ...

New

Beverage Manager

Washington, DC · On-site

$80K - $85K/yr

Qualified candidates will have: * 2+ years of experience overseeing an evolving beverage program at ... Basic PC knowledge and comprehension (Word, Excel, scheduling software, Resy, Applicant Tracking ...

New

At Emeril's Restaurant we are devoted to our customers and our employees. Yes, we have high ... Experience working with reservation software such as Tock, Resy or Opentable * Great customer ...

Awareness of all guests' needs, reservation needs, and restaurant needs at all times. * Create and maintain a database with local concierges * Utilizing Resy to the best of its capacities. * Performs ...

Strong knowledge of Resy reservation systems (for host candidates) * Excellent at multitasking. * Attention to detail * Anticipate guest needs and create strong guest relationships. Guest recognition ...

Strong knowledge of Resy reservation systems (for host candidates) * Excellent at multitasking. * Attention to detail * Anticipate guest needs and create strong guest relationships. Guest recognition ...

Strong knowledge of Resy reservation systems (for host candidates) * Excellent at multitasking. * Attention to detail * Anticipate guest needs and create strong guest relationships. Guest recognition ...

Showing results 41-60

At Resy information

What are the key skills and qualifications needed to thrive as a restaurant reservation specialist at Resy?

To excel as a Restaurant Reservation Specialist at Resy, you need strong customer service skills, attention to detail, and typically a background in hospitality or a related field. Familiarity with reservation management platforms, CRM systems, and basic office software is important for efficiently handling bookings and client communications. Exceptional interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills are essential for ensuring a seamless guest experience and maintaining positive relationships with both diners and restaurant partners.

What does it mean to work at Resy?

Working at Resy typically means being part of a company that provides restaurant reservation and management technology. Employees at Resy can work in various roles, including engineering, customer support, sales, and marketing, all dedicated to helping restaurants improve their booking systems and customer experiences. The company values innovation, collaboration, and a strong understanding of the hospitality industry. Team members often work with both restaurant partners and diners to ensure a seamless reservation process. Resy is also known for its dynamic work culture and opportunities for growth within the hospitality tech sector.

What is the difference between At Resy vs Restaurant Manager?

AspectAt ResyRestaurant Manager
CredentialsCustomer service experience, familiarity with reservation systemsHospitality management certification, experience in restaurant operations
Work EnvironmentOffice and digital platform focus, coordinating reservations and eventsOn-site management of restaurant staff and operations
Employer & Industry UsageUsed by tech-driven reservation platforms and hospitality tech companiesCommonly employed in restaurant chains, independent restaurants, and hospitality industry
Search & Comparison IntentPeople comparing reservation platform roles with restaurant managementIndividuals seeking restaurant leadership or operational roles

At Resy primarily refers to roles related to managing reservations and customer engagement within a digital platform, often involving coordination and customer service. A Restaurant Manager oversees daily restaurant operations, staff, and guest experience on-site. While both roles are essential in hospitality, At Resy focuses on reservation technology and customer interaction, whereas Restaurant Managers handle overall restaurant performance and staff management.

What are typical day-to-day responsibilities for someone working at Resy in a customer support role?

In a customer support role at Resy, your daily tasks often include responding to user inquiries via email, chat, or phone, troubleshooting reservation issues, and guiding both diners and restaurant partners through the platform’s features. You’ll collaborate with technical teams to report and resolve bugs, and work closely with account managers to ensure client satisfaction. Staying organized and adapting quickly to changing priorities are important, as the work environment is fast-paced and customer needs can vary throughout the day.
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Infographic showing various At Resy job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

$21 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Roman's, the celebrated, ingredient-driven neighborhood Italian restaurant in Fort Greene, is seeking a Maître d'. This is a part-time position (4-5 shifts/week) that requires nighttime availability Wed - Sun.
We are a small team that works together to provide warm, thoughtful service to our guests and community.

We offer:

  • Subsidized medical, dental, and vision insurance at 90 days
  • Industry-leading paid time off plans + paid family leave
  • 401k plan access beginning at hire
  • Discounts across our group of businesses
  • Access to our Employee Emergency Assistance Program for added support

Key responsibilities:

  • Ensure tables are properly set and configured for the correct number of guests prior to seating.
  • Maintain an organized, clean, and welcoming entry area.
  • Greet guests warmly upon arrival, with particular attention to recognizing regulars and cultivating repeat guests.
  • Manage reservations, waitlist, table pacing, and guest notes through Resy.
  • Answer the phone, respond to reservation inquiries, and assist guests with booking modifications.
  • Monitor no-shows, late arrivals, and cancellations, escalating issues to managers when necessary.
  • Communicate accurate wait times and proactively manage guest expectations.
  • Maintain detailed guest profiles, VIP notes, dietary restrictions, and service preferences within Resy.
  • Communicate VIP guests and special occasions clearly to managers and servers throughout service.
  • Communicate table pacing, expected out-by times, and reservation timing updates clearly to managers and servers throughout service.
  • Collaborate with the managers on service pacing and seating strategy.
  • Assist with the sale of retail bread loaves to guests as needed.
  • Maintain familiarity with the restaurant’s menu, policies, and surrounding neighborhood, including nearby locations appropriate for guests waiting to be seated.

Successful candidates will:

  • Have 1+ years of hospitality experience and a desire to deepen one’s knowledge of hospitality on every level
  • Have exceptional interpersonal communication skills with strong multitasking abilities
  • Be reliable, focused, organized, communicative, and curious
  • Display keen attention to detail and spatial awareness
  • Have a receptive and charitable attitude toward constructive feedback

The Marlow Collective is a group of New York hospitality brands including the restaurants Diner, Roman's, and Borgo; breads bakery She Wolf; whole-animal butcher and grocery Marlow & Daughters; catering company Marlow Events; and Stranger Wines & Spirits. We are a values-driven organization committed to providing supportive, respectful workplaces; to sourcing seasonally, locally and organically and building longstanding partnerships with our farmers and producers; and to creating meaningful experiences that celebrate and connect the communities we serve.
While performing the duties of the job, a Maître d' is regularly required to stand and walk; reach with hands and arms; talk and hear; climb, balance, stoop, kneel, and crouch. They must occasionally lift and/or move up to 25 pounds.