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At Resy Jobs (NOW HIRING)

FB Society

Pick & Cheese Supervisor

Manhattan, NY · On-site

$25/hr

Make reservations for guests (Resy), verify existing reservations, and guide guests to alternative ... Join the Pick & Cheese team at Shaver Food Hall - where exceptional hospitality meets creativity ...

Fonda on 12 South

Host at Fonda

Nashville, TN · On-site

$18 - $20/hr

Manage reservations; familiarity with Open Table, Resy and other reservations platforms. * Working ... Be safety conscious to promote the safety of ones self, co-workers and guests at all times * Adhere ...

Gabriel Kreuther

Host

Manhattan, NY · On-site

... at the core of our values. Our Host is able to be efficient and organized with the ability to ... Resy reservation systems Knowledge, Skills, and Abilities: • Strong desire to strive for ...

All Good Industries

Host

Charleston, SC · On-site

$18 - $21/hr

Manage reservations and waitlists efficiently using Resy OS. * Communicate effectively with guests ... Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if they ...

Gabriel Kreuther

Host

Manhattan, NY · On-site

... at the core of our values. Our Host is able to be efficient and organized with the ability to ... and Resy reservation systems Knowledge, Skills, and Abilities: Strong desire to strive for ...

Gabriel Kreuther

Host

Manhattan, NY · On-site

... at the core of our values. Our Host is able to be efficient and organized with the ability to ... and Resy reservation systems Knowledge, Skills, and Abilities: Strong desire to strive for ...

CUERNO - NY

Host

New York, NY

$21 - $24/hr

Why Work at CUERNO? * Authentic Experience : Be part of a team that brings the richness of Mexico ... Manage reservations, pacing, and overall door flow using Resy with accuracy and strategic awareness.

Emeril's Restaurant

Host

New Orleans, LA

At Emeril's Restaurant we are devoted to our customers and our employees. Yes, we have high ... Experience working with reservation software such as Tock, Resy or Opentable * Great customer ...

Grand Street Pizza (1000)

FOH-Host

Brooklyn, NY · On-site

$15/hr

Strong knowledge of Resy reservation systems (for host candidates) * Excellent at multitasking. * Attention to detail * Anticipate guest needs and create strong guest relationships. Guest recognition ...

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At Resy information

What does it mean to work at Resy?

Working at Resy typically means being part of a company that provides restaurant reservation and management technology. Employees at Resy can work in various roles, including engineering, customer support, sales, and marketing, all dedicated to helping restaurants improve their booking systems and customer experiences. The company values innovation, collaboration, and a strong understanding of the hospitality industry. Team members often work with both restaurant partners and diners to ensure a seamless reservation process. Resy is also known for its dynamic work culture and opportunities for growth within the hospitality tech sector.

What are typical day-to-day responsibilities for someone working at Resy in a customer support role?

In a customer support role at Resy, your daily tasks often include responding to user inquiries via email, chat, or phone, troubleshooting reservation issues, and guiding both diners and restaurant partners through the platform’s features. You’ll collaborate with technical teams to report and resolve bugs, and work closely with account managers to ensure client satisfaction. Staying organized and adapting quickly to changing priorities are important, as the work environment is fast-paced and customer needs can vary throughout the day.

What are the key skills and qualifications needed to thrive as a restaurant reservation specialist at Resy?

To excel as a Restaurant Reservation Specialist at Resy, you need strong customer service skills, attention to detail, and typically a background in hospitality or a related field. Familiarity with reservation management platforms, CRM systems, and basic office software is important for efficiently handling bookings and client communications. Exceptional interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills are essential for ensuring a seamless guest experience and maintaining positive relationships with both diners and restaurant partners.

What is the difference between At Resy vs Restaurant Manager?

AspectAt ResyRestaurant Manager
CredentialsCustomer service experience, familiarity with reservation systemsHospitality management certification, experience in restaurant operations
Work EnvironmentOffice and digital platform focus, coordinating reservations and eventsOn-site management of restaurant staff and operations
Employer & Industry UsageUsed by tech-driven reservation platforms and hospitality tech companiesCommonly employed in restaurant chains, independent restaurants, and hospitality industry
Search & Comparison IntentPeople comparing reservation platform roles with restaurant managementIndividuals seeking restaurant leadership or operational roles

At Resy primarily refers to roles related to managing reservations and customer engagement within a digital platform, often involving coordination and customer service. A Restaurant Manager oversees daily restaurant operations, staff, and guest experience on-site. While both roles are essential in hospitality, At Resy focuses on reservation technology and customer interaction, whereas Restaurant Managers handle overall restaurant performance and staff management.

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What states have the most At Resy jobs?

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At Resy jobs near you
Infographic showing various At Resy job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Pick & Cheese Supervisor

FB Society

Manhattan, NY • On-site

$25/hr

Full-time

Medical, Retirement

Posted 24 days ago

Key responsibilities

  • Greet and welcome guests, providing clear directions and answering questions to ensure a positive guest experience.

  • Assist with opening, closing, and side duties to support the smooth operation of the hall.

  • Support the management team by maintaining standards of service and mentoring the host team.

Job description

HOST SUPERVISOR
Shaver Food Hall | New York, NY
Hourly Rate: $25
THE ROLE
As a Host Supervisor, you'll be the first face of Pick & Cheese-welcoming, guiding, and connecting with our guests to ensure every visit feels both effortless and unforgettable. More than just a greeter, our Hosts embody the spirit of New York hospitality: energetic, knowledgeable, and approachable. You'll share insider tips about our restaurants and bars, highlight upcoming live performances, and help guests navigate the hall so they can make the most of their time with us.
WHAT YOU'LL DO
  • Greet and welcome guests with professionalism, warmth, and personality.

  • Answer phones with a warm personality and a smile in your voice.
  • Make reservations for guests (Resy), verify existing reservations, and guide guests to alternative times and dates for those times that are fully booked.

  • Provide clear directions and prompt answers to questions, always with a guest-first mindset.

  • Assist with opening, closing, and side duties to keep the hall operating smoothly.

  • Support cleanliness by ensuring walkways and common areas are inviting and safe.

  • Collaborate with team members to create a seamless guest experience across shifts.

  • Communicate guest feedback and questions to management to continuously elevate our service.

  • Represent the Pick & Cheese brand with pride, positivity, and genuine hospitality.
  • Assist the management team in maintaining standards of service.
  • Maintain the Resy Guest Book in order to build a great catalog and increase repeat guest retention.
  • Guide, mentor and lead the host team in order to elevate the overall guest experience.

QUALIFICATIONS
  • Prior NYC hospitality or restaurant experience is required.

  • A natural communicator-bilingual skills are a plus.

  • Energetic, fun, and passionate about delivering memorable guest experiences.

  • Able to stand for extended periods and lift to 50 lbs.

THE GOOD STUFF
  • Medical benefits available for hourly team members averaging 30+ hours/week (after 90 days).

  • 401(k) eligibility after one year of service (for individuals 21+).

  • Be part of New York's newest cultural destination-help us bring Pick & Cheese to life every day.

Why Join Us?
Join the Pick & Cheese team at Shaver Food Hall - where exceptional hospitality meets creativity, and every moment matters.
We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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