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At Resy Jobs (NOW HIRING)

The cooking is at once approachable, celebrates simplicity, clarity of flavor, and the excellence ... Experience with reservation systems (e.g., OpenTable, Resy) * Knowledge or appreciation of sushi ...

The cooking is at once approachable, celebrates simplicity, clarity of flavor, and the excellence ... Experience with reservation systems (e.g., OpenTable, Resy) * Knowledge or appreciation of sushi ...

Restaurant Manager

Atlanta, GA · On-site

$50K - $70K/yr

Manage floor plans, seating, guest flow, and reservation systems (experience with Resy preferred) * Maintain a clean, professional, and welcoming environment at all times. * Handle guest concerns ...

Host

Manhattan, NY · On-site

$17/hr

Then a Host/Hostess role at our Michelin-acclaimed restaurant, Cull & Pistol Oyster Bar, is a great ... Confirms reservations in the Resy system. * Anticipates and accommodates guest needs. * Supports ...

Host

Columbia, SC · On-site

$7.25 - $15/hr

Be the First Smile Guests See at Pearlz Columbia! Love making unforgettable first impressions ... Manage reservations and waitlists using Resy (experience a plus!) * Help reset tables & run food ...

As a cash/host at the Range Cafe, you are a very important part of our guests' experience. Our high ... Mark them as seated in Resy before walking the guest to their table. * When returning to the cash ...

As a cash/host at the Range Cafe, you are a very important part of our guests' experience. Our high ... Mark them as seated in Resy before walking the guest to their table. * When returning to the cash ...

Host

Columbia, SC

$7.25 - $15/hr

✨ Be the First Smile Guests See at Pearlz Columbia! ✨ Love making unforgettable first ... Manage reservations and waitlists using Resy (experience a plus!) * ️ Help reset tables amp; run ...

As a cash/host at the Range Café, you are a very important part of our guests' experience. Our ... Mark them as seated in Resy before walking the guest to their table. * When returning to the cash ...

Restaurant Manager

Atlanta, GA · On-site

$50K - $70K/yr

Manage floor plans, seating, guest flow, and reservation systems (experience with Resy preferred) * Maintain a clean, professional, and welcoming environment at all times. * Handle guest concerns ...

Host at Fonda

Nashville, TN · On-site

$18 - $20/hr

Manage reservations; familiarity with Open Table, Resy and other reservations platforms. * Working ... Be safety conscious to promote the safety of ones self, co-workers and guests at all times * Adhere ...

Cash/Host

Albuquerque, NM · On-site

$12 - $14/hr

As a cash/host at the Range Café, you are a very important part of our guests' experience. Our ... Mark them as seated in Resy before walking the guest to their table. * When returning to the cash ...

Showing results 21-40

At Resy information

What are the key skills and qualifications needed to thrive as a Restaurant Reservation Specialist at Resy, and why are they important?

To excel as a Restaurant Reservation Specialist at Resy, you need strong customer service skills, attention to detail, and typically a background in hospitality or a related field. Familiarity with reservation management platforms, CRM systems, and basic office software is important for efficiently handling bookings and client communications. Exceptional interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills are essential for ensuring a seamless guest experience and maintaining positive relationships with both diners and restaurant partners.

What does it mean to work 'at Resy'?

Working at Resy typically means being part of a company that provides restaurant reservation and management technology. Employees at Resy can work in various roles, including engineering, customer support, sales, and marketing, all dedicated to helping restaurants improve their booking systems and customer experiences. The company values innovation, collaboration, and a strong understanding of the hospitality industry. Team members often work with both restaurant partners and diners to ensure a seamless reservation process. Resy is also known for its dynamic work culture and opportunities for growth within the hospitality tech sector.

What is the difference between At Resy vs Restaurant Manager?

AspectAt ResyRestaurant Manager
CredentialsCustomer service experience, familiarity with reservation systemsHospitality management certification, experience in restaurant operations
Work EnvironmentOffice and digital platform focus, coordinating reservations and eventsOn-site management of restaurant staff and operations
Employer & Industry UsageUsed by tech-driven reservation platforms and hospitality tech companiesCommonly employed in restaurant chains, independent restaurants, and hospitality industry
Search & Comparison IntentPeople comparing reservation platform roles with restaurant managementIndividuals seeking restaurant leadership or operational roles

At Resy primarily refers to roles related to managing reservations and customer engagement within a digital platform, often involving coordination and customer service. A Restaurant Manager oversees daily restaurant operations, staff, and guest experience on-site. While both roles are essential in hospitality, At Resy focuses on reservation technology and customer interaction, whereas Restaurant Managers handle overall restaurant performance and staff management.

What are typical day-to-day responsibilities for someone working at Resy in a customer support role?

In a customer support role at Resy, your daily tasks often include responding to user inquiries via email, chat, or phone, troubleshooting reservation issues, and guiding both diners and restaurant partners through the platform’s features. You’ll collaborate with technical teams to report and resolve bugs, and work closely with account managers to ensure client satisfaction. Staying organized and adapting quickly to changing priorities are important, as the work environment is fast-paced and customer needs can vary throughout the day.
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Infographic showing various At Resy job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Job description

Role Summary

A Host at Vandelay Hospitality Group is responsible for providing exceptional service to guests. As a Host, you will ensure each guest begins their experience with a positive and warm welcome and are able to seat guests according to availability. You are familiar with our reservations system and manage the flow of service by monitoring all private bookings, events, and walk-in guests. Hosts answer the phone with a smile and ensure that the guest feels well taken care when calling the restaurant, answering the phone within 3 rings.


Responsibilities:

  • Provide concierge level service to guests by making guests feel welcome, and comfortable while waiting for seating

  • Develop and maintain relationships with guests on a name-to-name basis

  • Review reservation books in RESY to strategize the most effective plan for seating and planning

  • Review guest profile notes, photos and special requests in detail to prepare for every service

  • Maintain RESY database by adding detailed notes during and after service, or by altering reservations for private booking and events

Knowledge of menu items, tables and seat numbers

  • Strong communication and listening skills to effectively deliver professional and accurate messaging to both guests and teammates

  • Execute opening, mid-shift, closing and side work procedures associated with assigned station


Requirements:

  • Experience working as a Host in fine dining and/or hotel environment

  • Detail oriented with writing, communication and phone etiquette skills

  • Team oriented with a strong sense of punctuality, reliability and professionalism

  • RESY Reservation system and CRM experience a plus

  • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high-volume atmosphere

  • Fluent in both written and spoken English

  • Must be comfortable with repetitive motions (such as walking, bending, and standing), able to safely lift up to 50 pounds and standing for long periods of time


Perks

  • Family Meals

  • Benefits available for full and part time team members

  • Flexible schedule

  • Professional development and career growth

  • Dining discounts at all Vandelay Hospitality Group concepts

  • Referral program

  • Closed on Thanksgiving, Christmas and the 4th of July


Benefits:

  • Employee discount

  • Flexible schedule

  • Health insurance

  • Paid training


Vandelay Hospitality Group is an equal opportunity employer. Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other federal / state protected category.