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Disney Reservation Jobs (NOW HIRING)

CoralTree Hospitality

Reservation Manager

Kihei, HI

$78K - $85K/yr

The position of the Reservation Manager requires a leader that directly supervises the reservations ... Walt Disney World, Live Nation, Samsung, Hertz, and many more! At CoralTree Residence Collection ...

Earl Enterprises

The Carnaby - Host

Anaheim, CA

Located in the Downtown Disney District, The Carnaby blends the sophistication of fine dining with ... Answering phones, managing inquiries, and responding to online reservation messages with accuracy ...

Earl Enterprises

The Carnaby - Host

Anaheim, CA · On-site

Located in the Downtown Disney District, The Carnaby blends the sophistication of fine dining with ... using the restaurant's reservation platform, optimizing table turns while honoring guest ...

Spire Hospitality

Reservations Agents

Winter Garden, FL · On-site

$14.25 - $17.75/hr

Located just six miles from Walt Disney World ® Theme Parks, The Grove Resort & Water Park Orlando ... Participate in and comply with all training and reservation programs, such as upselling and cross ...

Spire Hospitality

Reservations Agents

Winter Garden, FL · On-site

$14 - $17.75/hr

Located just six miles from Walt Disney World ® Theme Parks, The Grove Resort & Water Park Orlando ... Participate in and comply with all training and reservation programs, such as upselling and cross ...

HEI Hotels & Resorts

Rooms Controller

Orlando, FL · On-site

The Courtyard is located in the center of the magic, right between Walt Disney World and Universal ... No Overview Assist guests during the reservation process. Essential Duties and Responsibilities

Heihotels

Rooms Controller

Orlando, FL · On-site

The Courtyard is located in the center of the magic, right between Walt Disney World and Universal ... No Overview Assist guests during the reservation process. Essential Duties and Responsibilities

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How much do disney reservation jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for disney reservation in the United States is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $29.09 per hour, depending on experience, location, and employer.

Is a Disney Reservation agent a good job?

A Disney Reservation agent is responsible for assisting guests with booking and managing reservations, often requiring strong communication and customer service skills. The role typically involves working in a fast-paced environment, with schedules that may include evenings, weekends, or holidays. It can be a good entry-level position for those interested in hospitality and customer service careers.

What does a Disney Reservation agent do?

As a Disney Reservation Agent, your day typically involves assisting guests over the phone, email, or chat with booking accommodations, park tickets, and special experiences, while accurately entering and updating reservation details in Disney’s systems. You may also handle questions about promotions, availability, and policies, as well as resolve guest issues or last-minute changes with a positive attitude. Collaboration with other guest service departments is common to ensure guest requests are fulfilled smoothly. The environment is fast-paced and team-oriented, offering chances to continuously develop problem-solving and communication skills. Over time, top performers may advance into supervisory or other guest experience-focused roles within Disney.

What skills and qualifications are needed for a Disney Reservation agent?

To thrive as a Disney Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in reservation or booking systems, often requiring a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and Disney’s proprietary reservation platforms is important. Excellent communication, patience, and problem-solving abilities help you provide exceptional guest experiences. These skills ensure seamless bookings and build positive guest relationships, which are vital for Disney's reputation and operational efficiency.

What is a Disney Reservation?

A Disney Reservation job involves assisting guests with booking vacation packages, theme park tickets, dining reservations, and other experiences at Disney destinations. Reservation agents typically work in call centers or remotely, providing excellent customer service and helping guests plan their trips. They must be knowledgeable about Disney resorts, promotions, and policies to offer accurate information and recommendations. Strong communication skills and attention to detail are essential for ensuring a seamless booking experience.

What are the most commonly searched types of Disney Reservation jobs? The most popular types of Disney Reservation jobs are:
What states have the most Disney Reservation jobs? States with the most job openings for Disney Reservation jobs include:
What job categories do people searching Disney Reservation jobs look for? The top searched job categories for Disney Reservation jobs are:
Disney Reservation jobs near you
Infographic showing various Disney Reservation job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $49,397 per year, or $23.7 per hour.

Reservation Manager

CoralTree Residences Hawaii - Regional Office Maui

Kihei, HI • On-site

$78K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Overview
Seize this unique opportunity to become a part of the CoralTree Residence Collection, Hawaii as the Reservation Manager. Primarily responsible for the day-to-day operations and administration of the Reservations Sales team for CoralTree Residence Collection Hawaii. The position of the Reservation Manager requires a leader that directly supervises the reservations staff, systems and processes and orchestrates a cohesive plan, strategies and resources for the effective management of the department and help maximizing revenue.
Compensation: $78,000 to $85,000 a year. The position is based in Kihei, HI and relocation is not available.
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
  • Earn up to 24 days of PTO (Paid Time Off)
  • Five free room nights at CoralTree Hospitality properties!
  • Unlimited Friends and Family discounted rates
  • 401(k) Retirement Savings Plan with a company match
  • Group medical, dental, vision, life, and disability benefits
  • Paid Parental Leave
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • Employee Assistance Program
  • Access to employee discounts from industry-leading travel, entertainment, and retail brands, including Walt Disney World, Live Nation, Samsung, Hertz, and many more!

At CoralTree Residence Collection, we are proud to be an equal-opportunity employer. We value diversity and inclusion and believe that a diverse workforce leads to a more innovative and successful organization. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Responsibilities
  • Answer Reservations Sales telephone calls to cultivate assist Reservations Sales Agents, prevent high abandonment call rates and solve customer issues.
  • Must possess strong verbal and written communication skills, takes reservations through phone, email and Live Chat; and make reservations in an efficient and customer focused manner, utilizing company sales techniques.
  • Establish and maintain consistent and cohesive processes, procedures, training manuals and SOP's (Standard Operating Procedures) for the Reservations Sales office, ensuring accuracy, efficiency and quality.
  • Monitor and manage the optimal performance and function of Reservations systems and vendors which may include:
    • Live Chat
    • Navis
    • eConfirmations
    • Track
  • Responsible for reservations statistical reporting, monitoring and analyzing, and executing changes in processes or procedures as necessary.
  • Provides research, feedback and solutions on a variety of subjects to managers and executives.
  • Maintains a positive work environment under changing conditions.
  • Directly supervises and provides leadership to Reservation Sales Agents, including coaching, project management, goal setting, measurement and performance reviews, ensuring high morale, effective individual performance and accountability.
  • Must be able to comprehend and coordinate the effectiveness of new and ongoing Reservations systems, processes and procedures (SOPs) to ensure the best possible use of each system correlates to revenue maximization. Proactively questions practices and is able to identify cause and affect changes and improvements.
  • Uses advanced problem solving and analytical skills, both quantitative and qualitative to recognize patterns and trends in the Reservation Sales Agents results.
  • Must have technological skills, including PMS Systems, Inventory Management tools, basic Excel, Word knowledge.
  • Effectively manages and monitors the PMS system to implement new / changed rates, categories, units, promotions, programs.

Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
  • Minimum three years prior experience in reservations in a supervisory or management capacity.
  • Requires a solid decision maker that can make effective decisions under limited supervision.
  • Must have computer and systems proficiencies, particularly Microsoft Excel skills and solid knowledge of Microsoft Word, Outlook and PowerPoint.
  • Requires excellent verbal and written communication skills with the ability to communicate complex technical data so that it is easily and concisely understood.
  • Experienced with Track, SynXis systems, GDS systems, OTA extranet systems preferred.
  • Ability and flexibility to work under pressure and concurrently on multiple projects
  • Strong time management, organization and prioritization skills with comfort in being self-directed, following up and meeting deadlines.
  • Desire previous condo or vacation rental experience.
  • Ability to interact effectively with all levels of customers/employees to be able to align and integrate with other departments.
  • Requires State of Hawaii Driver's License.
  • Must have excellent phone
  • Must have strong computer
  • Must have strong knowledge of Microsoft Office
  • Must possess ability to prioritize and meet
  • Must have excellent writing and proofreading
  • Must have the ability to comfortably communicate with managers / directors of daily

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