... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ... management, reservation management, and more * Strong guest-facing communication and service ...
... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ... management, reservation management, and more * Strong guest-facing communication and service ...
Group Housing Coordinator
Lake Buena Vista, FL · On-site
$16 - $20.50/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal ... Must have analytical ability to assess reservation trends and make related decisions. * Effective ...
Group Housing Coordinator
Lake Buena Vista, FL · On-site
$16 - $20.50/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal ... Must have analytical ability to assess reservation trends and make related decisions. * Effective ...
Group Housing Coordinator
$16 - $20.50/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal ... Must have analytical ability to assess reservation trends and make related decisions. * Effective ...
Group Housing Coordinator
$16 - $20.50/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal ... Must have analytical ability to assess reservation trends and make related decisions. * Effective ...
Spa Coordinator
Orlando, FL · On-site
$14 - $16.75/hr
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central ... At least 1 year of previous reservation experience, preferably in a luxury or spa environment * A ...
Spa Coordinator
Orlando, FL · On-site
$14 - $16.75/hr
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central ... At least 1 year of previous reservation experience, preferably in a luxury or spa environment * A ...
Spa Coordinator
$14 - $16.75/hr
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central ... At least 1 year of previous reservation experience, preferably in a luxury or spa environment * A ...
Spa Coordinator
$14 - $16.75/hr
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central ... At least 1 year of previous reservation experience, preferably in a luxury or spa environment * A ...
General Manager, Hundredfold American Brasserie
Atlanta, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
General Manager, Hundredfold American Brasserie
Atlanta, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
General Manager, Hundredfold American Brasserie
Atlanta, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
General Manager, Hundredfold American Brasserie
Atlanta, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
General Manager, Hundredfold American Brasserie
Atlanta, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
General Manager, Hundredfold American Brasserie
Atlanta, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
Rooftop Host
$26 - $27/hr
... Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many ... Checks in guests on reservation platforms such as ResortPass or OpenTable. * Verifies guests ...
Rooftop Host
$26 - $27/hr
... Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many ... Checks in guests on reservation platforms such as ResortPass or OpenTable. * Verifies guests ...
Rooftop Host
Los Angeles, CA · On-site
$26/hr
... Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many ... Checks in guests on reservation platforms such as ResortPass or OpenTable. * Verifies guests ...
Rooftop Host
Los Angeles, CA · On-site
$26/hr
... Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many ... Checks in guests on reservation platforms such as ResortPass or OpenTable. * Verifies guests ...
General Manager, Hundredfold American Brasserie
Atlanta, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
General Manager, Hundredfold American Brasserie
Atlanta, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
Rooftop Host
Los Angeles, CA · On-site
... Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many ... Checks in guests on reservation platforms such as ResortPass or OpenTable. * Verifies guests ...
Rooftop Host
Los Angeles, CA · On-site
... Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many ... Checks in guests on reservation platforms such as ResortPass or OpenTable. * Verifies guests ...
General Manager, Hundredfold American Brasserie
Sandy Springs, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
General Manager, Hundredfold American Brasserie
Sandy Springs, GA · On-site
$81K - $110K/yr
... reservation systems * No degree required Shift details Days Evenings Evenings as needed Holidays ... Disney World ® , Disneyland ® , the Empire State Building, Grand Central Station, and The ...
Disney Reservation information
See salary details
$11.06 - $14.31
8% of jobs
$16.15 is the 25th percentile. Wages below this are outliers.
$14.31 - $17.57
29% of jobs
The median wage is $19.07 / hr.
$17.57 - $20.83
26% of jobs
$20.83 - $24.08
6% of jobs
$24.08 - $27.34
4% of jobs
$27.50 is the 75th percentile. Wages above this are outliers.
$27.34 - $30.59
5% of jobs
$30.59 - $33.85
6% of jobs
$33.85 - $37.11
7% of jobs
$37.11 - $40.36
5% of jobs
$40.36 - $43.62
0% of jobs
$43.62 - $46.88
1% of jobs
$11
$23
$46
How much do disney reservation jobs pay per hour?
What does a typical day look like for a Disney Reservation Agent?
As a Disney Reservation Agent, your day typically involves assisting guests over the phone, email, or chat with booking accommodations, park tickets, and special experiences, while accurately entering and updating reservation details in Disney’s systems. You may also handle questions about promotions, availability, and policies, as well as resolve guest issues or last-minute changes with a positive attitude. Collaboration with other guest service departments is common to ensure guest requests are fulfilled smoothly. The environment is fast-paced and team-oriented, offering chances to continuously develop problem-solving and communication skills. Over time, top performers may advance into supervisory or other guest experience-focused roles within Disney.
What are the key skills and qualifications needed to thrive in the Disney Reservation position, and why are they important?
To thrive as a Disney Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in reservation or booking systems, often requiring a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and Disney’s proprietary reservation platforms is important. Excellent communication, patience, and problem-solving abilities help you provide exceptional guest experiences. These skills ensure seamless bookings and build positive guest relationships, which are vital for Disney's reputation and operational efficiency.
What is a Disney Reservation job?
A Disney Reservation job involves assisting guests with booking vacation packages, theme park tickets, dining reservations, and other experiences at Disney destinations. Reservation agents typically work in call centers or remotely, providing excellent customer service and helping guests plan their trips. They must be knowledgeable about Disney resorts, promotions, and policies to offer accurate information and recommendations. Strong communication skills and attention to detail are essential for ensuring a seamless booking experience.

Assistant Director of Operations - Entertainment & Restaurant Opening Team!
Level99 EntertainmentHartford, CT • On-site
Full-time
Posted 6 days ago
Job description
Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.
Level99 West Hartford, CT - coming soon!
RESPONSIBILITIES
- Lead, direct and manage F&B, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling, compliance, standards/performance, and policies).
- Lead the operations team management and adherence to the financial performance of the unit executing a cadence of daily, weekly, and period-frequency projects ensuring operating standards are maintained concurrently (eg scheduling, inventory, local vendor relations, hiring/firing, training, etc)
- Ensure best-in-class hospitality experience and team member satisfaction.
- Monitor and develop team member performance, particularly the operations management team, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
- Recruit, hire and train team members, overseeing the success and development of 75+ individuals at the venue.
- A hands-on operator that will oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements.
- Provide insight and feedback of the Level99 operations playbook, while executing it as-written, ensuring standards are consistently upheld across operational swimlanes.
- Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies and communicate learnings to the Director for consistency and best-in-class operations.
- Other duties, as assigned
MUST-HAVE SKILLS
- Minimum 5 years of high-volume progressive growth in the entertainment, restaurant, or hospitality-focused industries
- Deep knowledge of hospitality, entertainment, or restaurant operating systems including sales forecasting, labor management & scheduling, COGS reporting, invoice management, reservation management, and more
- Strong guest-facing communication and service recovery skills
- Team-first attitude and ability to successfully communicate across all levels of the organization
- Exceptional verbal, written, and interpersonal skills
- Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint
- Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
- Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
- Must possess outstanding organizational and administrative skills, coupled with excellent attention to detail
- Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand
- Compassionate, empathetic, humble, respectful, and kind - very high emotional intelligence
- A reliable car, current driver's license
- Ability to train on-site at our out-of-state venues
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
- Bachelor's Degree or above in a related field, or equivalent experience
- Knowledge of a second language, particularly Spanish or Portuguese
- Previous or current experience as a General Manager or multi-unit leader
- Experience with new openings for hotels, restaurants, or entertainment establishments
While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...
- Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
- Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
- Are just a little bit obsessive about getting the details right the first time
- Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
Level99 is an E-Verify employer.