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At Resy Jobs (NOW HIRING)

Hudson House Forest

Host

Dallas, TX · On-site

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

Hudson House Las Colinas

Host

Irving, TX

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

Drake's Dallas

Host

Dallas, TX · On-site

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

TALLOW STEAKHOUSE LLC

TS-Host

Manhattan, NY

$15 - $20/hr

At Tallow Steakhouse, the Host is the first and last impression of Our House -- welcoming guests ... From managing the rhythm of the dining room to ensuring seamless coordination through Resy, the ...

Hudson House Lovers

Host

Dallas, TX · On-site

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

Hudson House Lakewood

Host

Dallas, TX · On-site

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

Anchor Sushi Bar - Knox

Host

Dallas, TX · On-site

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

Jack & Harry's

Host

Dallas, TX · On-site

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

D.L. Mack's Preston

Host

Dallas, TX · On-site

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

Hudson House Addison

Host

Dallas, TX · On-site

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

Hudson House Fort Worth

Host

Fort Worth, TX

Role Summary A Host at Vandelay Hospitality Group is responsible for providing exceptional service ... Maintain RESY database by adding detailed notes during and after service, or by altering ...

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At Resy information

What are the key skills and qualifications needed to thrive as a Restaurant Reservation Specialist at Resy, and why are they important?

To excel as a Restaurant Reservation Specialist at Resy, you need strong customer service skills, attention to detail, and typically a background in hospitality or a related field. Familiarity with reservation management platforms, CRM systems, and basic office software is important for efficiently handling bookings and client communications. Exceptional interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills are essential for ensuring a seamless guest experience and maintaining positive relationships with both diners and restaurant partners.

What does it mean to work 'at Resy'?

Working at Resy typically means being part of a company that provides restaurant reservation and management technology. Employees at Resy can work in various roles, including engineering, customer support, sales, and marketing, all dedicated to helping restaurants improve their booking systems and customer experiences. The company values innovation, collaboration, and a strong understanding of the hospitality industry. Team members often work with both restaurant partners and diners to ensure a seamless reservation process. Resy is also known for its dynamic work culture and opportunities for growth within the hospitality tech sector.

What is the difference between At Resy vs Restaurant Manager?

AspectAt ResyRestaurant Manager
CredentialsCustomer service experience, familiarity with reservation systemsHospitality management certification, experience in restaurant operations
Work EnvironmentOffice and digital platform focus, coordinating reservations and eventsOn-site management of restaurant staff and operations
Employer & Industry UsageUsed by tech-driven reservation platforms and hospitality tech companiesCommonly employed in restaurant chains, independent restaurants, and hospitality industry
Search & Comparison IntentPeople comparing reservation platform roles with restaurant managementIndividuals seeking restaurant leadership or operational roles

At Resy primarily refers to roles related to managing reservations and customer engagement within a digital platform, often involving coordination and customer service. A Restaurant Manager oversees daily restaurant operations, staff, and guest experience on-site. While both roles are essential in hospitality, At Resy focuses on reservation technology and customer interaction, whereas Restaurant Managers handle overall restaurant performance and staff management.

What are typical day-to-day responsibilities for someone working at Resy in a customer support role?

In a customer support role at Resy, your daily tasks often include responding to user inquiries via email, chat, or phone, troubleshooting reservation issues, and guiding both diners and restaurant partners through the platform’s features. You’ll collaborate with technical teams to report and resolve bugs, and work closely with account managers to ensure client satisfaction. Staying organized and adapting quickly to changing priorities are important, as the work environment is fast-paced and customer needs can vary throughout the day.
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At Resy jobs near you
Infographic showing various At Resy job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Pipeline - Senior Product Manager, Resy

Pipeline - Senior Product Manager, Resy

American Express

Chicago, IL

$130K - $172K/yr

Full-time

Posted 11 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description

The American Express Global Dining team sits within the US Consumer Services organization. Our mission is to connect the world's best restaurants with the world's best customers through trusted and innovative global Software as a Service platforms, built on the promise of access and unforgettable experiences.

Our platforms power restaurant operations end to end, including reservations, table management, and guest insights. These tools help restaurants deliver exceptional hospitality. At the same time, Resy offers a best in class consumer experience through a content rich website and mobile applications that allow diners to discover and access outstanding restaurants. Our diners and Card Members are insiders, and we are passionate about bringing them to the table.

We are seeking Senior Product Managers to help shape the future of the Resy consumer and platform experience. This role is ideal for hands on product leaders who are passionate about building high quality consumer products and delivering meaningful impact at scale.

As a Senior Product Manager, you will own product areas from strategy through execution. You will define roadmaps, partner closely with design and engineering, and drive measurable outcomes across engagement, retention, and growth. You will contribute to experiences across iOS, Android, and Resy.com while collaborating with cross functional partners to bring innovative ideas to life.

Please note: This job posting is a pipeline requisition designed to identify and engage top talent for future Senior Product Manager opportunities at Resy.

  • 4+ years of product management experience in a fast paced and metrics driven environment
  • Excellent product sense with a deep understanding of user experience and interface design
  • Experience with modern product development practices, including experimentation and analytics
  • Proven ability to operate effectively in ambiguous environments and influence without direct authority
  • Own and drive product strategy and execution for key areas of the Resy ecosystem
  • Define and prioritize product roadmaps based on customer insights, data, and business objectives
  • Deliver intuitive and high quality user experiences across mobile and web platforms
  • Partner with engineering, design, and data teams to bring products from concept to launch
  • Use experimentation, A B testing, and behavioral analytics to inform product decisions
  • Influence stakeholders and align teams around a clear and compelling product vision
  • Raise the overall standard of product quality, innovation, and impact

What American Express employees say

Pay

Benefits

Hours and flexibility

Workplace

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