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At Resy Jobs in Minnesota (NOW HIRING)

... in Resy Review all guest notes prior to service and accommodate special requests when possible ... at the end of shift Participate in weekly cleaning duties assigned to the host team Schedule ...

At Resy information

What does it mean to work at Resy?

Working at Resy typically means being part of a company that provides restaurant reservation and management technology. Employees at Resy can work in various roles, including engineering, customer support, sales, and marketing, all dedicated to helping restaurants improve their booking systems and customer experiences. The company values innovation, collaboration, and a strong understanding of the hospitality industry. Team members often work with both restaurant partners and diners to ensure a seamless reservation process. Resy is also known for its dynamic work culture and opportunities for growth within the hospitality tech sector.

What are typical day-to-day responsibilities for someone working at Resy in a customer support role?

In a customer support role at Resy, your daily tasks often include responding to user inquiries via email, chat, or phone, troubleshooting reservation issues, and guiding both diners and restaurant partners through the platform’s features. You’ll collaborate with technical teams to report and resolve bugs, and work closely with account managers to ensure client satisfaction. Staying organized and adapting quickly to changing priorities are important, as the work environment is fast-paced and customer needs can vary throughout the day.

What are the key skills and qualifications needed to thrive as a restaurant reservation specialist at Resy?

To excel as a Restaurant Reservation Specialist at Resy, you need strong customer service skills, attention to detail, and typically a background in hospitality or a related field. Familiarity with reservation management platforms, CRM systems, and basic office software is important for efficiently handling bookings and client communications. Exceptional interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills are essential for ensuring a seamless guest experience and maintaining positive relationships with both diners and restaurant partners.

What is the difference between At Resy vs Restaurant Manager?

AspectAt ResyRestaurant Manager
CredentialsCustomer service experience, familiarity with reservation systemsHospitality management certification, experience in restaurant operations
Work EnvironmentOffice and digital platform focus, coordinating reservations and eventsOn-site management of restaurant staff and operations
Employer & Industry UsageUsed by tech-driven reservation platforms and hospitality tech companiesCommonly employed in restaurant chains, independent restaurants, and hospitality industry
Search & Comparison IntentPeople comparing reservation platform roles with restaurant managementIndividuals seeking restaurant leadership or operational roles

At Resy primarily refers to roles related to managing reservations and customer engagement within a digital platform, often involving coordination and customer service. A Restaurant Manager oversees daily restaurant operations, staff, and guest experience on-site. While both roles are essential in hospitality, At Resy focuses on reservation technology and customer interaction, whereas Restaurant Managers handle overall restaurant performance and staff management.

What are popular job titles related to At Resy jobs in Minnesota?

For At Resy jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for At Resy jobs?

Cities in Minnesota with the most At Resy job openings:

Infographic showing various At Resy job openings in Minnesota as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Host - Rosalia Linden Hills - Seasonal Role

ROSALIA

Minneapolis, MN

$16.37 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Position Description: Job Title: Host
Location: RosaliaReports to: Floor Manager / General Manager
Hourly Rate: $16.37 - $18.00 per hour
Position Summary:
Hosts are the first impression of the restaurant, setting the tone for each guest’s experience. With warmth, attentiveness, and professionalism, the Host ensures that every guest feels welcome and taken care of. This role manages the flow of service, including reservations, walk-ins, and guest communications, while supporting the overall cleanliness and organization of the dining room and entryway.
Key Responsibilities:Arrive on time and in uniform
Answer incoming calls, manage reservations, and respond to guest inquiries
Check and return voicemails promptly
Confirm reservations for the current day’s service
Strategically manage the reservation book to optimize table turns and capacity
Add and update server sections in Resy
Review all guest notes prior to service and accommodate special requests when possible
Print and distribute guest notes to servers, expo, and managers
Warmly greet and seat guests; acknowledge VIP (PPX) and repeat visitors
Manage walk-in flow and waitlist with clear communication to guests and managers
Monitor table statuses in Resy throughout the shift
Communicate seating delays and guest needs to management
Notify servers of section changes and new table assignments
Assist with curbside pickup and to-go orders, including bagging and delivery to vehicles
Support table resets and clearing during busy shifts
Maintain a clean, organized host stand and guest entry area
Check restrooms throughout service; restock supplies as needed
Take out trash at the host stand at the end of shift
Participate in weekly cleaning duties assigned to the host team
Schedule Expectations:
This is an hourly position with consistent evening and weekend availability required. Hosts are expected to work scheduled shifts, including some closings, and remain flexible to meet the needs of service.
Qualifications & Expectations:
Ability to remain calm and clear-thinking in a fast-paced, high-pressure environment
Familiarity with Resy or similar reservation systems
Working knowledge of the restaurant’s food and beverage offerings
Comfort with POS systems and basic order entry for to-go service
Ability to multitask and adapt to changing priorities
Strong verbal and written communication skills
Professional, friendly, and warm guest demeanor
Genuine interest in hospitality and delivering exceptional guest experiences

Additional Information: Benefits Available:
Medical, Dental, and Vision Insurance
401(k)
Paid time off
Employee discount
Flexible schedule $16.37 - $18.00 Hourly