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At Home Chat Customer Service Jobs (NOW HIRING)

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If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Customer Care Agent

Saint Louis, MO ยท On-site

$15 - $20.25/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Independence, WI ยท On-site

$15.25 - $20.50/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Indianapolis, IN ยท On-site

$14.75 - $19.75/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Downsville, WI ยท On-site

$15.25 - $20.50/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Elgin, MN ยท On-site

$15.25 - $20.25/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Saint Louis, MO ยท On-site

$15 - $20.25/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Hudson, WI ยท On-site

$15 - $20/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Elba, MN ยท On-site

$14.50 - $19.50/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Onalaska, WI ยท On-site

$14.50 - $19.25/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Eau Claire, WI ยท On-site

$15.25 - $20.50/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Alma Center, WI ยท On-site

$14.75 - $19.75/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Winona, MN ยท On-site

$15 - $20/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Lathrop, CA ยท On-site

$16.90/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

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At Home Chat Customer Service information

See salary details

$24.5K

$58K

$101K

How much do at home chat customer service jobs pay per year?

As of Jun 10, 2026, the average yearly pay for at home chat customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between At Home Chat Customer Service vs At Home Email Customer Service?

AspectAt Home Chat Customer ServiceAt Home Email Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentReal-time online chat platform, interactive communicationEmail correspondence, asynchronous communication
Employer & Industry UsageRetail, tech, service industries often use chat supportSimilar industries, often for detailed issue resolution
Search & Comparison IntentPeople comparing real-time customer support rolesPeople interested in written communication support roles

Both roles involve customer service from home, requiring good communication skills. Chat customer service emphasizes real-time interaction, while email customer service involves written, asynchronous communication. The choice depends on your preference for live conversations versus written correspondence.

What is an At Home Chat Customer Service representative?

An At Home Chat Customer Service representative is a professional who provides customer support through online chat platforms while working remotely, typically from their own home. Their main responsibilities include answering customer inquiries, resolving issues, and providing information about products or services via chat rather than phone or in-person communication. This role requires strong written communication skills, the ability to multitask, and proficiency with computers and chat software. Many companies hire for these positions to offer convenient and efficient customer service to clients around the clock.

What are some common challenges faced by At Home Chat Customer Service representatives, and how can they be managed?

At Home Chat Customer Service representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining a consistent and friendly tone without visual cues, and resolving customer issues efficiently without direct supervision. To manage these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases for quick responses, and stay organized with clear communication. Regularly scheduled check-ins with supervisors and collaborating with remote teammates through chat and video meetings also help maintain support and engagement.

What are the key skills and qualifications needed to thrive as an At Home Chat Customer Service representative, and why are they important?

To thrive as an At Home Chat Customer Service representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer service platforms, chat software, and CRM systems is often required. Exceptional patience, attention to detail, and the ability to multitask make someone stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is essential for customer satisfaction and retention in a remote environment.
More about At Home Chat Customer Service jobs
What cities are hiring for At Home Chat Customer Service jobs? Cities with the most At Home Chat Customer Service job openings:
What are the most commonly searched types of Chat Customer Service jobs? The most popular types of Chat Customer Service jobs are:
What states have the most At Home Chat Customer Service jobs? States with the most job openings for At Home Chat Customer Service jobs include:
What job categories do people searching At Home Chat Customer Service jobs look for? The top searched job categories for At Home Chat Customer Service jobs are:

Online Client Service Representative

THE ARMORY OPERATIONS INC

Orlando, FL โ€ข On-site, Remote

$16 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance

Role Overview
The Online Client Services Representative serves as the digital face of The Armories. The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com).
Key Responsibilities
  • Sales & Lead Conversion: Respond rapidly to web inquiries, handle phone orders, assist with online checkouts, offer price matching, and use promo codes to close sales.
  • Relationship Management: Use CRM software to track customer interests, follow up on missed communications, and build long-term relationships to maximize repeat business.
  • Product Expertise & Support: Provide technical guidance on firearms (models, calibers, operations) and assist with custom pricing, warranty tracking, and compliance research.
  • Operations & Admin: Process FFL (Federal Firearms License) requests, maintain detailed records, and spot business growth opportunities like estate or gun collection acquisitions.
Qualifications Needed
  • Firearms Knowledge: Deep familiarity with manufacturers, models, calibers, ammunition, and operation.
  • Experience: 2+ years in customer service or sales.
  • Skills: Strong multitasking under pressure, high-level written/verbal communication, extreme attention to detail, and patience.
  • Tech Proficiency: Experience with CRM software, Point of Sale (POS) systems, e-commerce backends (CoreWare), phone systems, and Microsoft/Google suites.
Schedule
  • Full-time with hours fluctuating based on online activity, seasonality, and lead volume. Some weekend or after-hours follow-up work is required.

Flexible work from home options available.