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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Ashley Global Retail, LLC

Customer Care Agent

Altura, MN · On-site

$15.50 - $20.75/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Bangor, WI · On-site

$15.25 - $20.50/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Brownsville, MN · On-site

$15.25 - $20.25/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Lake Hallie, WI · On-site

$15.25 - $20.50/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

La Crosse, WI · On-site

$15 - $20.25/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Taylor, WI · On-site

$15.75 - $21/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Smyrna, TN · On-site

$14.50 - $19.25/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Alma Center, WI · On-site

$14.75 - $19.75/hr

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Bryant, AR · On-site

$13 - $17.50/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Memphis, TN · On-site

$13.75 - $18.25/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

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All JobsAt Home Chat Customer Service Jobs

At Home Chat Customer Service information

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$24.5K

$58K

$101K

How much do at home chat customer service jobs pay per year?

As of Jun 10, 2026, the average yearly pay for at home chat customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between At Home Chat Customer Service vs At Home Email Customer Service?

AspectAt Home Chat Customer ServiceAt Home Email Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentReal-time online chat platform, interactive communicationEmail correspondence, asynchronous communication
Employer & Industry UsageRetail, tech, service industries often use chat supportSimilar industries, often for detailed issue resolution
Search & Comparison IntentPeople comparing real-time customer support rolesPeople interested in written communication support roles

Both roles involve customer service from home, requiring good communication skills. Chat customer service emphasizes real-time interaction, while email customer service involves written, asynchronous communication. The choice depends on your preference for live conversations versus written correspondence.

What is an At Home Chat Customer Service representative?

An At Home Chat Customer Service representative is a professional who provides customer support through online chat platforms while working remotely, typically from their own home. Their main responsibilities include answering customer inquiries, resolving issues, and providing information about products or services via chat rather than phone or in-person communication. This role requires strong written communication skills, the ability to multitask, and proficiency with computers and chat software. Many companies hire for these positions to offer convenient and efficient customer service to clients around the clock.

What are some common challenges faced by At Home Chat Customer Service representatives, and how can they be managed?

At Home Chat Customer Service representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining a consistent and friendly tone without visual cues, and resolving customer issues efficiently without direct supervision. To manage these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases for quick responses, and stay organized with clear communication. Regularly scheduled check-ins with supervisors and collaborating with remote teammates through chat and video meetings also help maintain support and engagement.

What are the key skills and qualifications needed to thrive as an At Home Chat Customer Service representative, and why are they important?

To thrive as an At Home Chat Customer Service representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer service platforms, chat software, and CRM systems is often required. Exceptional patience, attention to detail, and the ability to multitask make someone stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is essential for customer satisfaction and retention in a remote environment.
More about At Home Chat Customer Service jobs
What cities are hiring for At Home Chat Customer Service jobs? Cities with the most At Home Chat Customer Service job openings:
What are the most commonly searched types of Chat Customer Service jobs? The most popular types of Chat Customer Service jobs are:
What states have the most At Home Chat Customer Service jobs? States with the most job openings for At Home Chat Customer Service jobs include:
What job categories do people searching At Home Chat Customer Service jobs look for? The top searched job categories for At Home Chat Customer Service jobs are:
At Home Chat Customer Service jobs near you
Chat Customer Support Representative - AT&T

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Posted 22 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

383rd of 426 rated business services

Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups