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Associate Technical Writer Jobs in Wisconsin (NOW HIRING)

Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must ... Excellent communication (written and oral) and interpersonal skills. Excellent leadership and ...

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Associate Technical Writer information

See Wisconsin salary details

$13

$39

$66

How much do associate technical writer jobs pay per hour?

As of May 28, 2026, the average hourly pay for associate technical writer in Wisconsin is $39.31, according to ZipRecruiter salary data. Most workers in this role earn between $29.13 and $47.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technical Writer, and why are they important?

To thrive as an Associate Technical Writer, you need strong writing, editing, and research skills, typically supported by a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, and content management systems is often required, along with a basic understanding of technical concepts. Attention to detail, adaptability, and clear communication are standout soft skills for collaborating with subject matter experts and delivering user-friendly documentation. These skills ensure technical information is accurately conveyed, easily understood, and effectively supports end users and organizational goals.

What are some common challenges faced by Associate Technical Writers in their first year, and how can they overcome them?

Associate Technical Writers often face challenges such as understanding complex technical concepts, adapting to different documentation tools, and aligning with the preferred style guidelines of their organization. To overcome these, it's helpful to proactively seek clarification from subject matter experts, participate in internal training on tools and processes, and regularly review existing documentation for style reference. Building strong communication skills and being open to feedback are key to growing and succeeding in this role.

What are Associate Technical Writers?

Associate Technical Writers are entry-level professionals who create and edit technical documentation, such as user manuals, how-to guides, and product instructions. They work closely with subject matter experts to understand complex information and present it in a clear, accessible way for end users. Typically, they are responsible for drafting, formatting, and updating documentation under the guidance of senior technical writers. This role often serves as a starting point for a career in technical writing, offering opportunities to gain experience with various writing tools and documentation standards.

What is the difference between Associate Technical Writer vs Technical Writer?

AspectAssociate Technical WriterTechnical Writer
Required CredentialsBachelor's degree in English, Communications, or related field; some certificationsBachelor's degree often required; certifications like STC are a plus
Work EnvironmentEntry-level, collaborative teams, often in tech or engineering firmsMore experienced, independent projects, broader industry applications
Employer & Industry UsageUsed in tech, software, engineering sectors for entry rolesUsed across industries for professional documentation and manuals

The Associate Technical Writer typically holds an entry-level position with foundational skills, focusing on learning and supporting documentation tasks. The Technical Writer is more experienced, handling complex documentation independently. Both roles require similar educational backgrounds and are common in tech and engineering industries, but the Technical Writer usually has more responsibility and expertise.

What are the most commonly searched types of Technical Writer jobs in Wisconsin? The most popular types of Technical Writer jobs in Wisconsin are:

Technical Support Representative

Generac

Waukesha, WI

Full-time

Posted 27 days ago


Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

291st of 415 rated machine equipment manufacturers


Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing troubleshooting support, and authorizing warranty repairs (including sending parts) under limited supervision and minimal guidance from Supervisor. Assist customers (external and internal) in a variety of questions, requests, and issues. Effectively research, document, track and monitor customers' requests and issues to ensure timely resolution.

Major Responsibilities

  • Answer inbound calls and respond to emails from Dealer Technicians and answers standard to complex questions over the phone, email or in person
  • Provide accurate, timely, and descriptive notes during calls
  • Solve a range of routine to complex problems
  • Document unknown problems
  • Troubleshoot with the dealer technician to resolve increasingly complex issues with the product in the field
  • Gather and prepare documentation regarding product failure and make recommendations
  • Perform on-site troubleshooting, diagnosis, and repair as required
  • Track and analyze product failure trends
  • Instruct new dealer technicians how to navigate Generac's warranty systems and submit claims electronically. Makes decisions on warranty concessions.
  • Mentor less experienced technical service representatives
  • Serve as technical expert for team and escalated calls
  • Advocate for product or document changes

Minimum Job Requirements
Education
Associates Degree or equivalent experience in relevant technical field
3 years related technical experience
Knowledge / Skills / Abilities

  • Strong understanding of basic mechanical and electrical (AC/DC) theory
  • Excellent Customer Service skills
  • Excellent written and verbal communication skills in a professional and technical manner
  • Active listening skills
  • Deep understanding and knowledge of inverter and solar+battery function
  • Ability to remain calm in high- stress situations
  • Strong knowledge of Microsoft office suit
  • Leadership and team competencies
  • Ability to effectively communicate technical concepts, regardless of varying degrees of customers' technical experience
  • Ability to work independently and make decisions in the best interest of the customer and the company
  • Advanced trouble shooting skills with emphasis on creative problem solving
  • Advanced knowledge of system integration and device programming


Office Environment:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.The employee is regularly required to stand and walk.On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders.The employee must occasionallylift upto 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."


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