ZipRecruiter

Log In

1

Associate Support Analyst Jobs (NOW HIRING)

Euna Solutions

Associate Support Analyst

Atlanta, GA · Hybrid

As an Associate Support Analyst, you'll build deep knowledge of one of Euna's core products and become a trusted resource for the government customers who rely on it. If you want a real entry point ...

Euna Solutions

Associate Support Analyst

Atlanta, GA · On-site

As an Associate Support Analyst, you'll build deep knowledge of one of Euna's core products and become a trusted resource for the government customers who rely on it. If you want a real entry point ...

Esker

Support Analyst

Middleton, WI · On-site +1

$53K - $68K/yr

Join Esker as a Support Analyst Esker is a global leader in AI-powered business solutions for the ... Associate or Bachelors degree preferably in computer science, mathematics, engineering or business ...

Pandi Capital, LLC

Support Analyst

Kansas City, MO · On-site

Support onboarding for new associates, including account setup, device provisioning, and ... Strong problem-solving and analytical thinking skills. * Technical capacity and aptitude for ...

E Logic

Management Support Analyst

Alexandria, VA · On-site

E-Logic is seeking a qualified Management Support Analyst to provide program and project execution ... Minimum of an Associate's degree focused on business, management, or finance AND 5 years of ...

Fidelity Investments

Executive Support Analyst

Boston, MA · On-site

$80K - $153K/yr

The Role Executive Support Analyst, High Touch Services The Executive Support Analyst provides ... Provide concierge level technology support and services for associates in the office, at home or on ...

Fidelity Investments

Executive Support Analyst

Boston, MA · On-site

$80K - $153K/yr

The Role Executive Support Analyst, High Touch Services The Executive Support Analyst provides ... Provide concierge level technology support and services for associates in the office, at home or on ...

E Logic

Management Support Analyst

Alexandria, VA · On-site

E-Logic is seeking a qualified Management Support Analyst to provide program and project execution ... Minimum of an Associate\'s degree focused on business, management, or finance AND 5 years of ...

next page

Showing results 1-20

All JobsBusiness JobsSales JobsSales Analyst JobsAssociate Support Analyst Jobs

Associate Support Analyst information

See salary details

$14

$31

$56

How much do associate support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for associate support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an associate support analyst?

An Associate Support Analyst is an entry-level professional who provides technical support and assistance to end-users or clients within an organization. Their primary responsibilities include troubleshooting software and hardware issues, responding to support tickets, documenting solutions, and escalating complex problems to higher-level technicians. They also help ensure that IT systems run smoothly and efficiently, often working as part of a larger support team. This role is ideal for individuals looking to start a career in IT support and customer service.

What are the key skills and qualifications needed to thrive as an associate support analyst?

To thrive as an Associate Support Analyst, you need a solid understanding of IT fundamentals, troubleshooting techniques, and a relevant degree or experience in information technology. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and seamless IT operations within an organization.

What are some common challenges faced by associate support analysts when handling multiple support tickets?

Associate Support Analysts often manage several support tickets simultaneously, which can be challenging due to varying priorities and the need for prompt resolution. Staying organized, effectively prioritizing tasks, and maintaining clear communication with both team members and end users are crucial to success in this role. Time management skills and familiarity with ticketing systems help ensure that issues are addressed efficiently while delivering a positive customer experience. Regular collaboration with other analysts and departments can also help in resolving complex cases more quickly.

Is an associate support analyst an entry level job?

An associate support analyst is typically considered an entry-level position in IT and technical support roles. It usually requires basic technical skills, such as familiarity with support tools and customer service, and often serves as a starting point for a career in IT support or related fields.

What cities are hiring for Associate Support Analyst jobs?

Cities with the most Associate Support Analyst job openings:

What states have the most Associate Support Analyst jobs?

States with the most job openings for Associate Support Analyst jobs include:

What are popular job titles related to Associate Support Analyst jobs?

For Associate Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Associate Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Associate Support Analyst

Winston Salem, NC • On-site

Sunrise Technologies
See more jobs at Sunrise Technologiesexternal

Other

Posted 10 days ago

Job description

Sunrise Technologies is seeking an Associate Support Analyst to join our Global Support Team and provide first-level support to clients utilizing Microsoft Dynamics 365 solutions. This is an excellent opportunity for an early-career technology professional who enjoys problem-solving, customer interaction, and learning enterprise business applications.


The Associate Support Analyst will serve as a first point of contact for client support requests, helping resolve common issues, documenting cases, and escalating more complex issues when necessary. This role involves troubleshooting and triaging client issues, often leveraging established SOPs and knowledge resources, while providing opportunities to develop technical and support skills.


About Microsoft Dynamics 365: D365 is a comprehensive ERP and CRM solution that integrates an organization’s operations including accounting, supply chain, customer relations, sales, and marketing.


Core Responsibilities

  • Serve as the first point of contact for client support requests, troubleshooting and resolving Tier 1 issues using SOPs and knowledge resources.
  • Create, maintain, and improve SOPs, knowledge articles, and support documentation.
  • Document, track, and update support tickets accurately and timely.
  • Escalate complex issues to senior support team members when appropriate.
  • Communicate professionally with clients regarding issue status and resolution.
  • Collaborate with Sunrise Technologies' Global Support Team to ensure quality client service.
  • Follow documented processes, workflows, and support procedures.
  • Assist with user account, application, and basic system support activities.
  • Identify recurring issues and communicate trends to the support team.
  • Maintain high levels of customer satisfaction through responsive and professional support.
  • Participate in ongoing training and development related to Microsoft Dynamics 365.


Required Qualifications

  • Associate's degree or higher in Information Technology, Networking, Computer Information Systems, or a related field; minimum cumulative GPA of 3.0 or higher.
  • Experience in a Help Desk, Technical Support, Service Desk, Support Analyst, or related customer support role working in a customer-facing environment.
  • Strong attention to detail and ability to follow documented procedures and work independently.
  • Willingness and aptitude to learn new technologies and business applications.


Apply online or email your resume to careers@sunrise.co


Sunrise Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Apply