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Associate Support Analyst Jobs in Clementon, NJ (NOW HIRING)

Chubb

Site Support Analyst

Philadelphia, PA

We are looking for a Site Support Analyst to assist employees, new hires and contractors with ... Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified ...

Chubb

Site Support Analyst

Philadelphia, PA · On-site

We are looking for a Site Support Analyst to assist employees, new hires and contractors with ... Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified ...

Nomura International

Support Analyst 2

Philadelphia, PA

$100K - $130K/yr

Associate Department: GIS Technology Location: Philadelphia, PA The pay range for this position at commencement of employment is expected to be between $100,000 and $130,000. * (see below footnote ...

New

Chubb

Senior Site Support Analyst

Philadelphia, PA · On-site

In support of this mission, we are looking for a Senior Site Support Analyst to assist employees ... Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified ...

Chubb

Senior Site Support Analyst

Philadelphia, PA · On-site

In support of this mission, we are looking for a Senior Site Support Analyst to assist employees ... Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified ...

System One

Associate Analyst

Mount Laurel, NJ · On-site

$23 - $24/hr

Support analysts with non-technical tasks to facilitate laboratory workflow. * Follow all ... Associate's or Bachelor's degree in a scientific discipline preferred. * Must be 21 or older with a ...

System One

Associate Analyst

Mount Laurel, NJ · On-site

$23 - $24/hr

Support analysts with non-technical tasks to facilitate laboratory workflow. * Follow all ... Associate's or Bachelor's degree in a scientific discipline preferred. * Must be 21 or older with a ...

System One

Associate Analyst

Mount Laurel, NJ · On-site

$23 - $24/hr

Support analysts with non-technical tasks to facilitate laboratory workflow. * Follow all ... Associate's or Bachelor's degree in a scientific discipline preferred. * Must be 21 or older with a ...

System One

Associate Analyst

Mount Laurel, NJ · On-site

$23 - $24/hr

Support analysts with non-technical tasks to facilitate laboratory workflow. * Follow all ... Associate's or Bachelor's degree in a scientific discipline preferred. * Must be 21 or older with a ...

System One

Associate Analyst

Mount Laurel, NJ · On-site

$23 - $24/hr

Support analysts with non-technical tasks to facilitate laboratory workflow. * Follow all ... Associate's or Bachelor's degree in a scientific discipline preferred. * Must be 21 or older with a ...

ATG

Operations Support Specialist

Philadelphia, PA · On-site

$52K - $69K/yr

... Analyst to join our team. You will play a key part in ATG's technical support for Naval Surface ... Associate's degree in business, computer science, information technology from an accredited college ...

ATG

Operations Support Specialist

Philadelphia, PA · On-site

$52K - $69K/yr

... Analyst to join our team. You will play a key part in ATG's technical support for Naval Surface ... Associate's degree in business, computer science, information technology from an accredited college ...

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All JobsAssociate Support Analyst JobsAssociate Support Analyst Jobs in Clementon, NJ

Associate Support Analyst information

See Clementon, NJ salary details

$15

$32

$57

How much do associate support analyst jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for associate support analyst in Clementon, NJ is $32.00, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $38.51 per hour, depending on experience, location, and employer.

What is an associate support analyst?

An Associate Support Analyst is an entry-level professional who provides technical support and assistance to end-users or clients within an organization. Their primary responsibilities include troubleshooting software and hardware issues, responding to support tickets, documenting solutions, and escalating complex problems to higher-level technicians. They also help ensure that IT systems run smoothly and efficiently, often working as part of a larger support team. This role is ideal for individuals looking to start a career in IT support and customer service.

What are the key skills and qualifications needed to thrive as an associate support analyst?

To thrive as an Associate Support Analyst, you need a solid understanding of IT fundamentals, troubleshooting techniques, and a relevant degree or experience in information technology. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and seamless IT operations within an organization.

What are some common challenges faced by associate support analysts when handling multiple support tickets?

Associate Support Analysts often manage several support tickets simultaneously, which can be challenging due to varying priorities and the need for prompt resolution. Staying organized, effectively prioritizing tasks, and maintaining clear communication with both team members and end users are crucial to success in this role. Time management skills and familiarity with ticketing systems help ensure that issues are addressed efficiently while delivering a positive customer experience. Regular collaboration with other analysts and departments can also help in resolving complex cases more quickly.

Is an associate support analyst an entry level job?

An associate support analyst is typically considered an entry-level position in IT and technical support roles. It usually requires basic technical skills, such as familiarity with support tools and customer service, and often serves as a starting point for a career in IT support or related fields.
Infographic showing various Associate Support Analyst job openings in Clementon, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $66,565 per year, or $32 per hour.

Site Support Analyst

Philadelphia, PA

Chubb
Insurance Services • 10K+ employees
Learn more about Chubbexternal

Full-time

Posted 16 days ago

Key responsibilities

  • Assist employees, new hires, and contractors with troubleshooting and resolving hardware and software issues related to PCs, mobile devices, and peripherals.

  • Support users with printer, scanner, smart device, meeting room scheduling, and video conferencing technology.

  • Configure, build, and install hardware and software based on user service requests, and document resolutions to desktop issues.

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

Job description

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience.

We are looking for a Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. With us, your role will be broadly focused, with the exposure and opportunity to support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude. 

In this role, you will:

  • Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products
  • Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology 
  • Serve as a key representative of IT for projects and initiatives such as Office Moves, Real Estate Initiatives, and Hardware Refreshes, Major Software Roll Outs, Desktop Migrations, and Security Implementations and Compliance issues
  • Train and guide staff on hardware and software usage
  • Ensure patch compliance for PCs
  • Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls 
  • Configure and build hardware; install and configure software based on user service requests
  • Document resolution to desktop issues, propose solutions to root cause problems
  • Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment
  • Interact with 3rd party vendors to drive and resolve specific technical problems
  • Manage new hire setups, including coordination and configuration of equipment
  • Assist with new hire orientations and onboard new users from a technology perspective
  • Document resolutions to desktop issues and propose solutions to root cause problems
  • Identify opportunities to improve, automate, or simplify processes or systems
  • Ensure standardization of End User Services to align the EUS catalogue of services globally
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • At least 3-5 years of experience in a technical support or related role 
  • Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users
  • Microsoft Certified Desktop Support Technician certification a plus
  • Well versed in desktop tools including O365 
  • Knowledge of Mac OS/Apple iOS
  • Experience setting up printers, monitors and IT cabling
  • Some experience with Active Directory beneficial
  • Ability to document processes and procedures
  • Superior customer service and interpersonal skills
  • Ability to effectively communicate about technology
  • Bachelor's degree in Information Technology, Computer Science, or a related discipline a plus
  • Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified IT Professional (MCITP), Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA), CompTIA Security+, ITIL Foundation (or higher) Certification, and/or (ICS)2 Certification a huge plus

What Chubb employees say

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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