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Associate Support Analyst Jobs in Portland, OR (NOW HIRING)

Verstela

Operations Support Associate

Portland, OR

$21 - $25/hr

In this Operations Support role, you will be tasked with supporting the logistics team by resolving shipping errors, processing returns, and operating various software to create and track customer ...

Azad Technology Partners

Budget Analyst

Vancouver, WA · On-site

$50 - $54/hr

This position will support the Financial Analyst Managers and Budget Liaisons in executing and ... Associate or Bachelor's degree in Finance, Accounting, Economics, Business Administration, or ...

Lennar

Land Analyst

Vancouver, WA · On-site

Land Analyst We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Lennar USA

Land Analyst

Vancouver, WA · On-site

$50K - $91K/yr

Land Analyst We are Lennar. Lennar is one of the nation's leading homebuilders, dedicated to making ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

New

Lennar

Land Analyst

Vancouver, WA · On-site

Land Analyst We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

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All JobsAssociate Support Analyst JobsAssociate Support Analyst Jobs in Portland, OR

Associate Support Analyst information

See Portland, OR salary details

$15

$33

$59

How much do associate support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for associate support analyst in Portland, OR is $33.27, according to ZipRecruiter salary data. Most workers in this role earn between $23.46 and $40.00 per hour, depending on experience, location, and employer.

What is an associate support analyst?

An Associate Support Analyst is an entry-level professional who provides technical support and assistance to end-users or clients within an organization. Their primary responsibilities include troubleshooting software and hardware issues, responding to support tickets, documenting solutions, and escalating complex problems to higher-level technicians. They also help ensure that IT systems run smoothly and efficiently, often working as part of a larger support team. This role is ideal for individuals looking to start a career in IT support and customer service.

What are the key skills and qualifications needed to thrive as an associate support analyst?

To thrive as an Associate Support Analyst, you need a solid understanding of IT fundamentals, troubleshooting techniques, and a relevant degree or experience in information technology. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and seamless IT operations within an organization.

What are some common challenges faced by associate support analysts when handling multiple support tickets?

Associate Support Analysts often manage several support tickets simultaneously, which can be challenging due to varying priorities and the need for prompt resolution. Staying organized, effectively prioritizing tasks, and maintaining clear communication with both team members and end users are crucial to success in this role. Time management skills and familiarity with ticketing systems help ensure that issues are addressed efficiently while delivering a positive customer experience. Regular collaboration with other analysts and departments can also help in resolving complex cases more quickly.

Is an associate support analyst an entry level job?

An associate support analyst is typically considered an entry-level position in IT and technical support roles. It usually requires basic technical skills, such as familiarity with support tools and customer service, and often serves as a starting point for a career in IT support or related fields.
Infographic showing various Associate Support Analyst job openings in Portland, OR as of June 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $69,209 per year, or $33.3 per hour.

Training EHR Support Analyst

Tigard, OR • On-site

NEIGHBORHOOD HEALTH CENTER
See more jobs at NEIGHBORHOOD HEALTH CENTERexternal

$35.14 - $45.71/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Who We Are:
Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.
NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.
Why work with us?
  • We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
  • We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
  • Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, 2024 and 2025!

Job Title: Training EHR Support Analyst
Department: Administrative
Reports To: Epic Manager
Work Type: On-Site
Classification: Full Time, Non-Exempt
Language Differential: Ineligible
SUMMARY
This position is responsible for developing and delivering Epic training programs to clinicians and staff, supporting onboarding, optimization, and adoption of Epic best practices through classroom, virtual, and at-the-elbow training.
Essential Job Duties
  • Conduct Epic training sessions for individual and group end users.
  • Develop, maintain, and update training materials, user guides, and e-learning content.
  • Research, test, and recommend Epic best practices aligned with operational needs.
  • Coordinate training readiness for Epic upgrades and workflow changes.
  • Partner with clinical and operational teams to reinforce workflow adoption.
  • Support optimization initiatives by identifying training-related workflow gaps.
  • Performs other duties as assigned.

Education and/or Experience
  • Bachelor's degree preferred; Associate's degree or accredited healthcare training program with clinical experience may be considered.
  • Clinical or healthcare operations experience strongly preferred.
  • Epic experience required.
  • Epic training credential or certification required within six months.
  • Adult education or clinical teaching experience required.

Knowledge, Skills, Abilities & Behaviors
  • Strong customer service and problem-solving skills.
  • Ability to learn quickly in a complex, fast-paced environment.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively with technical and clinical teams.
  • Basic service desk management skills preferred.
  • Basic proficiency in MS Office Suite and Adobe Acrobat.

WORKING CONDITIONS
  • This position is full-time, and will typically work Monday through Friday, 8:00 am to 5:00pm.
  • This position will generally sit for long periods.
  • This position will travel to other clinics or locations to attend meetings and provide training.
  • The noise level in the work environment is usually moderate.
  • Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
  • Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.
  • Occasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.

Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.

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