1

Associate Support Analyst Jobs in Portland, OR (NOW HIRING)

Job Summary The Rating Analyst supports the underwriting process by analyzing broker-submitted bid ... Associate degree required. Bachelor's degree preferred. Experience: 2 years of experience applying ...

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role within Lantern's Emerging Products Team. The role will support daily operations, drive operational ...

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role within Lantern's Emerging Products Team. The role will support daily operations, drive operational ...

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role within Lantern's Emerging Products Team. The role will support daily operations, drive operational ...

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role within Lantern's Emerging Products Team. The role will support daily operations, drive operational ...

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role within Lantern's Emerging Products Team. The role will support daily operations, drive operational ...

Showing results 21-40

Associate Support Analyst information

See Portland, OR salary details

$15

$33

$59

How much do associate support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate support analyst in Portland, OR is $33.27, according to ZipRecruiter salary data. Most workers in this role earn between $23.46 and $40.00 per hour, depending on experience, location, and employer.

What is an associate support analyst?

An Associate Support Analyst is an entry-level professional who provides technical support and assistance to end-users or clients within an organization. Their primary responsibilities include troubleshooting software and hardware issues, responding to support tickets, documenting solutions, and escalating complex problems to higher-level technicians. They also help ensure that IT systems run smoothly and efficiently, often working as part of a larger support team. This role is ideal for individuals looking to start a career in IT support and customer service.

What are the key skills and qualifications needed to thrive as an associate support analyst?

To thrive as an Associate Support Analyst, you need a solid understanding of IT fundamentals, troubleshooting techniques, and a relevant degree or experience in information technology. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and seamless IT operations within an organization.

What are some common challenges faced by associate support analysts when handling multiple support tickets?

Associate Support Analysts often manage several support tickets simultaneously, which can be challenging due to varying priorities and the need for prompt resolution. Staying organized, effectively prioritizing tasks, and maintaining clear communication with both team members and end users are crucial to success in this role. Time management skills and familiarity with ticketing systems help ensure that issues are addressed efficiently while delivering a positive customer experience. Regular collaboration with other analysts and departments can also help in resolving complex cases more quickly.

Is an associate support analyst an entry level job?

An associate support analyst is typically considered an entry-level position in IT and technical support roles. It usually requires basic technical skills, such as familiarity with support tools and customer service, and often serves as a starting point for a career in IT support or related fields.
Infographic showing various Associate Support Analyst job openings in Portland, OR as of June 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $69,209 per year, or $33.3 per hour.

Associate Pricing & Cost of Service Analyst

Portland, OR • On-site

PacifiCorp
Utilities • 5 - 10K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


PacifiCorp rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

POWER YOUR GREATNESS
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.
General Purpose
The Associate Pricing and Cost of Service Analyst is an excellent opportunity for someone who enjoys solving complex problems with data and wants to grow their career in utility pricing and regulation.
In this role, you'll support pricing and cost of service analyses by researching, gathering, and interpreting data to help develop rate and pricing proposals. You'll contribute to feasibility studies, cost-benefit and revenue analyses, and trend evaluations building a strong foundation in rate design while working alongside experienced analysts on projects that shape PacifiCorp's retail pricing strategy.
Responsibilities
  • Assist with analyses related to cost of service, design of retail electric prices, rate spread, special contract analysis, revenue normalization, rate analysis, and reporting.
  • Gather, analyze, and interpret data for trends, forecasts, and modeling.
  • Prepare and respond to requests for rates and rate comparisons.
  • Assist with preparation of testimony, exhibits and tariff changes filed with state regulatory commissions and provide analytical support.
  • Assist with the design and development of new pricing proposals, costing methods and data collection procedures.

Requirements
  • Bachelor's degree in economics, mathematics, business, accounting, or a related field; or the equivalent combination of education and experience.
  • Advanced degree preferred.
  • Data gathering, analysis, interpretation, trending, forecasting, and modeling.
  • Knowledge of applicable Company policies and procedures; applicable federal, state, and local governmental laws and regulations.
  • Proficient with the use of personal computers including spreadsheet, database, word processing, and presentation applications to gather, analyze, and model information.
  • Communication and interpersonal skills including the ability to consult with internal and external customers regarding matters/issues which may be sensitive in nature.
  • Ability to work with all levels of an organization including people with different styles and backgrounds and ability to work as a member of a team.
  • Ability to present alternatives and recommendations.
  • Ability to prioritize and coordinate projects and be accountable for project outcomes.
  • Travel may be required.

Additional Information
Req Id: 114828
Company Code: PacifiCorp #PM25
Primary Location: Portland, OR
Department: Pricing and COS
Schedule: Full Time, 100% onsite
Hiring Range: $70,600.00 - $97,130.00
BENEFITS:
At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle
Our Benefits include:
  • Medical, dental, and vision insurance
  • 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
  • Life insurance
  • Additional voluntary benefits, including pet insurance
  • Tuition Assistance
  • Mass Transit Pass for employees in our Portland and Salt Lake City Offices.

Work Life Balance:
  • Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
  • Paid short-term disability leave and long-term disability insurance
  • Paid Parental Leave
  • Paid Bereavement Leave
  • Employee Assistance Program supporting mental and emotional wellbeing

For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without accommodation.
PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.

What PacifiCorp employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom