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Associate Service Desk Analyst Jobs in Nevada (NOW HIRING)

ATIA Ltd

Social Media Engineer

Las Vegas, NV · On-site

Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS ... Demonstrable social networking experience and social analytics tools knowledge * Knowledge of ...

EoS Fitness

Service Associate

Las Vegas, NV · On-site

$15 - $20/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate

Las Vegas, NV · On-site

$15 - $20/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Goldenent

Front Desk Manager

Las Vegas, NV · On-site

$16.25 - $21/hr

Your leadership sets the tone for service excellence, team performance, and operational efficiency ... Analyze financial performance and operational reports to monitor revenue, control costs, and ...

FirstService Residential

Front Desk

Las Vegas, NV · On-site

$19/hr

As a Front Desk Associate, you'll be responsible for assisting residents by providing information and services as needed. This role requires someone who is self-motivated, outgoing, detail-oriented ...

EoS Fitness

Service Associate - Night

Las Vegas, NV · On-site

$15 - $20/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate - Night

Las Vegas, NV · On-site

$15 - $20/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

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Associate Service Desk Analyst information

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How much do associate service desk analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for associate service desk analyst in Nevada is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is an associate service desk analyst an entry level job?

Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.

What does an associate service desk analyst do?

An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.

What is the average salary for an associate service desk analyst in the US?

The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.

What are popular job titles related to Associate Service Desk Analyst jobs in Nevada?

For Associate Service Desk Analyst jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Associate Service Desk Analyst jobs in Nevada look for?

The top searched job categories for Associate Service Desk Analyst jobs in Nevada are:

What cities in Nevada are hiring for Associate Service Desk Analyst jobs?

Cities in Nevada with the most Associate Service Desk Analyst job openings:

Associate Service Desk Analyst jobs near you

IT SERVICE TECHNICIAN I

Carson Tahoe Health

Carson City, NV • On-site

Per diem

Posted 14 days ago

Carson Tahoe Health rating

7.9

Company rating: 7.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

US:NV:Carson City Information Technology
Per Diem
Summary
Provides first level customer service to all CTHS users for hardware and software issues. Supports customers (remotely and in person) in hardware and software troubleshooting, recommends and implements low to moderately complex resolutions, or refers issues to higher level support staff. Uses the ticketing system to log and document status of all incoming support requests, with detailed accounts of all steps taken throughout the troubleshooting process. This position rounds on the nursing floors for minor issues, creating tickets and escalating to higher level support when needed. The Service Technician I is a primarily on-site role.
Qualifications
Required:
  • One (1) year of experience in IT service desk support or related role. Education in relevant field may be substituted for months of experience on a 1-to-1 basis.
  • One (1) year of experience using or supporting Microsoft office tools.
  • One (1) year in a customer service support role.
  • Basic knowledge of computer hardware components.
  • Experience supporting Mac OS, iOS devices, Android devices.
Preferred:
  • Customer Service specific to phone support.
  • Entry level Information Technology certification, such as CompTIA A+.
  • Associates degree or higher in Information Technology or related field.
  • Working knowledge of basic computer networking.
  • Experience with supporting printers.
  • Experience with VPNs and other remote connectivity methods.
  • Experience with remote access support toold such as Beyond Trust.

Essential Functions
  • Utilize a service desk ticketing system, Knowledge Base, and asset management system to keep detailed records of issues and resolutions.
  • Ability to demonstrate their strong understanding of computer systems, networks, and software troubleshooting as they provide solutions to end-user support for clinical and non-clinical hardware and software.
  • Communicate effectively to convey technical concepts to non-technical staff.
  • Support users on site as well as remote, and can effectively communicate over the phone utilizing remote-control tools.
  • Provide support for mobile devices, audio-visual equipment, and printers.
  • Constantly improve processes and procedures in the IT service workflow to deliver the best customer service possible.
  • Perform preventative maintenance on workstations.
  • Add and remove users from computerized systems in accordance with established procedures.
  • Notify the Director of Information Technology or other management as directed, of system security gaps, violations, or operational system critical issues.
  • Maintain current knowledge and skills in emerging desktop support technologies.
  • This position completes account creations and separations, writes and updates Knowledge Base articles, and assists with computer imaging.
  • Mentor and train IT Service Technician team members on operational procedures.
  • Lead the IT New Hire Training course, which instructs new employees on how to perform IT related tasks as part of their daily duties; i.e. how to log onto a computer workstation, the dos and don't of access patient health information (PHI), email etiquette, phishing alertness, how to use our workform management systems, etc.
  • Responsible for properly decomissioning IT hardware that contains or uses PHI.
  • As business needs arise, assist Field Technicians with duties as assigned.
  • Works with IT Asset Coordinator to maintain stock of tools, computers, and other equipment.
  • Builds relationships by following up with users after issues have been resolved to ensure continued resolution.
  • Maintain the confidential nature of matters pertaining to health information management records, company records, policies, customer lists and any other company information.
  • Maintain thorough knowledge of applicable organizational and departmental policies and procedures.
  • Professional, customer service oriented attitude with a strong willingness to learn.
  • Ability to work on site.
  • Engages vendors and other third-parties when necessary for resolving support issues. Refers more complex issues to the IT Service Technician II for any escalation needs.
  • Performs other related duties as assigned.

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