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Associate Service Desk Analyst Jobs in Nevada (NOW HIRING)

AutoSavvy

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

... services. * Perform root-cause analysis for recurring or high-impact incidents and implement ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

Vacatia

Front Desk Associate

Las Vegas, NV · On-site

$17/hr

Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! We're currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our ...

Vacatia

Front Desk Associate

Las Vegas, NV · On-site

$17/hr

Do you thrive in a fast-paced, service-driven environment? If so, wed love to meet you! Were currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our ...

Quanta-Services

IT Analyst- Help Desk

Pahrump, NV · On-site

$55 - $75/hr

About Us Summit Line Construction, a subsidiary ofQuanta Services, Inc.(NYSE: PWR), is one of North ... Associate/Diploma in IT or Computer Science related field. * Previous helpdesk or call center ...

Summit-Line-Constructio

IT Analyst- Help Desk

Pahrump, NV · On-site

$55 - $75/hr

About Us Summit Line Construction, a subsidiary ofQuanta Services, Inc.(NYSE: PWR), is one of North ... Associate/Diploma in IT or Computer Science related field. * Previous helpdesk or call center ...

New

Xclusive Services

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

About the Company Xclusive Services shares the same values as our customers when it comes to ... Job Summary The Front Desk Associate is the first point of contact for guests, providing general ...

XCLUSIVE SERVICES

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

About the Company Xclusive Services shares the same values as our customers when it comes to ... Job Summary The Front Desk Associate is the first point of contact for guests, providing general ...

Xclusive Services

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

Description About the Company Xclusive Services shares the same values as our customers when it ... Job Summary The Front Desk Associate is the first point of contact for guests, providing general ...

Credit One Bank

Helpdesk Technician I

Las Vegas, NV

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance ... A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank ...

CreditOne

Helpdesk Technician I

Las Vegas, NV · On-site

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance ... A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank ...

Credit One Bank

Helpdesk Technician I

Las Vegas, NV

$19.25 - $26/hr

Position Summary The Help Desk Analyst's role is to provide information, assistance, training and ... A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank ...

Credit One Bank

Helpdesk Technician I

Las Vegas, NV

$19.25 - $26/hr

Position Summary The Help Desk Analyst's role is to provide information, assistance, training and ... A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank ...

Smith's Food and Drug

FRONT END/CASHIER

Las Vegas, NV · On-site

$10 - $13.75/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Smith's Food and Drug

FRONT END/CASHIER

Las Vegas, NV · On-site

$10 - $13.75/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

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All JobsAssociate Service Desk Analyst JobsAssociate Service Desk Analyst Jobs in Nevada

Associate Service Desk Analyst information

See Nevada salary details

$14

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$36

How much do associate service desk analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for associate service desk analyst in Nevada is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is an associate service desk analyst an entry level job?

Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.

What does an associate service desk analyst do?

An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.

What is the average salary for an associate service desk analyst in the US?

The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.

What are popular job titles related to Associate Service Desk Analyst jobs in Nevada?

For Associate Service Desk Analyst jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Associate Service Desk Analyst jobs in Nevada look for?

The top searched job categories for Associate Service Desk Analyst jobs in Nevada are:

What cities in Nevada are hiring for Associate Service Desk Analyst jobs?

Cities in Nevada with the most Associate Service Desk Analyst job openings:

Associate Service Desk Analyst jobs near you

Help Desk III

AutoSavvy

Las Vegas, NV • On-site

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

AutoSavvy
At AutoSavvy, we take pride in fostering career growth and promoting from within. With 2-4 new stores opening each year, there are abundant opportunities for those motivated to learn, grow, and advance. With nearly 20 years in business, we have built a steady pipeline of high-quality, exciting vehicles, overcoming supply challenges and ensuring our team always has great options to offer.
Job Summary
As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support hardware, software, security initiatives, while assisting with strategic IT projects.
Help Desk III
Job Responsibilities:
  • Serve as the primary escalation point for complex technical issues that cannot be resolved by Tier I or Tier II support personnel.
  • Diagnose and resolve advanced problems involving desktops, laptops, mobile devices, operating systems, enterprise applications, network connectivity, printers, peripherals, and collaboration tools.
  • Troubleshoot identity and access issues, including user accounts, permissions, multifactor authentication, single sign-on, and directory services.
  • Perform root-cause analysis for recurring or high-impact incidents and implement long-term corrective actions.
  • Manage assigned incidents and service requests from initial escalation through resolution while meeting established service-level agreements.
  • Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to resolve incidents affecting multiple users or business-critical systems.
  • Provide timely, professional updates to users, management, and other stakeholders throughout the incident-resolution process.
  • Support the deployment, configuration, maintenance, and replacement of end-user hardware and software.
  • Use approved administrative and remote-support tools to investigate issues, apply configuration changes, deploy software, and restore services.
  • Create and maintain technical documentation, troubleshooting procedures, knowledge-base articles, system configurations, and resolution records.
  • Mentor Tier I and Tier II technicians by providing technical guidance, reviewing escalations, sharing best practices, and supporting skills development.
  • Identify training needs and contribute to technical training sessions for support staff and end users.
  • Monitor incident trends and service-desk metrics to identify recurring problems, knowledge gaps, and opportunities for process improvement or automation.
  • Participate in problem, change, and asset-management activities in accordance with organizational policies and IT service-management practices.
  • Test software updates, patches, system changes, and new technologies before deployment to the broader organization.
  • Follow cybersecurity policies and promptly identify, document, and escalate suspected security incidents, vulnerabilities, or unauthorized activity.
  • Protect confidential and sensitive information by adhering to access-control, data-protection, and acceptable-use requirements.
  • Support major incident response efforts, including impact assessment, technical troubleshooting, stakeholder communication, service restoration, and post-incident review.
  • Maintain accurate records of support activities, equipment assignments, system changes, and resolutions in the organization's service-management platform.
  • Maintain current knowledge of organizational systems, emerging technologies, cybersecurity threats, and industry best practices.
  • Perform other related technical-support duties and participate in IT projects as assigned.
  • 10% Business travel.

Qualifications & Requirements
  • 5 to 10 years of experience in IT support, system administration, or network management.
  • Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Advanced knowledge of Windows operating systems and knowledge of IOS.
  • Experience with Azure, Group Policy, and Office 365 administration.
  • Experience with Intune and Entra administration.
  • Experience with Co-Pilot or Chat GPT AI platform knowledge would be ideal.
  • Experience building AI bots is preferred.
  • Knowledge of Cisco Meraki is preferred.
  • Familiarity with cloud computing platforms (Azure) is a plus.
  • Knowledge and understanding of AI principles and practices.
  • Experience with IT security best practices and compliance requirements.
  • Excellent problem-solving skills and the ability to work independently is a must.
  • Strong communication and interpersonal skills to interact with end-users.
  • Automotive dealership software experience preferred.
  • CCNA preferred.

Requirements:
  • Active drivers license and clean driving record
  • Ability to pass a background check
  • Authorization to work in the U.S

Benefits:
  • Comprehensive Benefits: Medical, Dental, and Vision coverage, HSA match, TelaDoc, Pharmacy Discount Programs, and Employer paid Life Insurance
  • Employee Assistance Program: Free of charge for personal uses such as support and general resources
  • Additional Perks: Pet Insurance, Gym Discounts, and an Employee Vehicle Purchase Program, Volunteer PTO Program
  • Retirement Savings: Employer matching contributions
  • Paid Time Off: Among the best PTO policies in the industry
  • Paid Holidays: 7 major holidays

Schedule:
  • Full Time
  • Monday to Friday
  • 9 AM to 6 PM or 7 AM to 4 PM

Physical Requirements:
  • Sitting at a desk for extended periods while working on a computer.
  • Occasionally lifting and moving IT equipment (e.g., servers, desktops, network devices) weighing up to 50 lbs.
  • Crawling under desks or accessing server racks for cable management and hardware setup.
  • Possible on-call or after-hours support for system maintenance, updates, or emergency troubleshooting.

Work Environment:
  • In office and indoor work setting
  • Travel to location on occasion

AutoSavvy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All offers of employment at AutoSavvy are contingent upon clear results of a thorough background check and motor vehicle report (MVR). Background checks and MVRs will be conducted on all final candidates offered employment. AutoSavvy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
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