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Associate Service Desk Analyst Jobs in Nevada (NOW HIRING)

As a Service Desk Support Technician II, you will play a key role in resolving more complex and ... Participate in root cause analysis and provide feedback on recurring incidents or process gaps.

As a Service Desk Support Technician II, you will play a key role in resolving more complex and ... Participate in root cause analysis and provide feedback on recurring incidents or process gaps.

Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ... Headset/Speed of Service equipment. Non-Technical Skills: * Self-motivated. * Be very comfortable ...

Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ... Headset/Speed of Service equipment. Non-Technical Skills: * Self-motivated. * Be very comfortable ...

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Western Funding enables the origination, accepts assignment of and services installment loan ...

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Western Funding enables the origination, accepts assignment of and services installment loan ...

Foster a positive, customer-focused service culture. Deliver Exceptional Customer Support * Oversee ... Preferred Associate's or Bachelor's degree in Information Technology, Computer Science, or a ...

Help Desk Service Specialist Duration: 12-month contract Location: Carson City, NV 89712- ONSITE ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

... services. * Perform root-cause analysis for recurring or high-impact incidents and implement ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

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Associate Service Desk Analyst information

See Nevada salary details

$14

$24

$36

How much do associate service desk analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for associate service desk analyst in Nevada is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is an associate service desk analyst an entry level job?

Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.

What does an associate service desk analyst do?

An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.

What is the average salary for an associate service desk analyst in the US?

The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.

What are popular job titles related to Associate Service Desk Analyst jobs in Nevada?

For Associate Service Desk Analyst jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Associate Service Desk Analyst jobs in Nevada look for?

The top searched job categories for Associate Service Desk Analyst jobs in Nevada are:

What cities in Nevada are hiring for Associate Service Desk Analyst jobs?

Cities in Nevada with the most Associate Service Desk Analyst job openings:

Analyst I Service Desk

Womble Bond Dickinson

Las Vegas, NV • On-site

$45K - $83K/yr

Full-time

Re-posted 26 days ago


Womble Bond Dickinson rating

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

8th of 35 rated law firms


Job description

Womble Bond Dickinson (US) LLP seeks an on-site Service Desk Analyst for our Glendale, CA, and Las Vegas, NV office. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide. This role focuses on resolving hardware, software, and system-related issues-often in time-sensitive situations. Success in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience.
RESPONSIBILITIES:
  • Work as part of a distributed Service Desk team to provide technical support across a broad range of user devices, applications, and office environments.
  • Participate in a rotating after-hours and weekend on-call schedule shared across the team.
  • Provide in-person support and maintain technology operations at their designated home office, while also assisting remote users across the firm's 29 locations.
  • Monitor local and firmwide Service Desk queues, collaborating with teammates to resolve escalated or complex technical issues.
  • Contribute to knowledge sharing by documenting procedures and proposing service delivery improvements.
  • Collaborate with other functional IT departments on projects and operational needs.
  • Coordinate setup of telephone, printers, and firm-approved software in collaboration with other team members.
  • Assist in regular conference room checks and support audio/video conferencing technologies.
  • Occasional travel required to assist with firm-related needs, including litigation and trial site support.

REQUIREMENTS:
  • Associate's degree or equivalent from a two-year college required; a four-year degree and relevant industry certifications preferred.
  • ITIL certification or demonstrated understanding preferred.
  • Strong knowledge of Microsoft Windows and Office; experience with legal-specific applications is highly valued.
  • Excellent written and verbal communication skills
  • Strong sense of teamwork, collaboration, and accountability in a distributed support model.
  • Demonstrated ability to provide responsive, professional, and user-friendly support in a high-demand environment.

This position is subject to export control laws.
COMPENSATION: The national average salary range for this role is $45,000 - $83,000. Starting salary will be determined based on location, qualifications and experience.
Womble Bond Dickinson (US) LLP will consider all qualified applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable federal, state, and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to firm policies, exercise sound judgment, effectively work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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