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Associate Operations Manager Jobs in Illinois (NOW HIRING)

EMERGENCY 24 INC

Operations Manager

Des Plaines, IL · On-site

Senior Operations Manager / Operations Director Location: Des Plaines, IL Employment Type ... High school diploma or equivalent required; associate or bachelor's degree in security management ...

Fortive

Operations Manager

Glenwood, IL · On-site

Lead the charge in achieving impactful results while prioritizing the safety of our associates ... Minimum 5 years of progressive operations and cross-functional management experience. * Strong ...

Fortive

Operations Manager

Glenwood, IL

Lead the charge in achieving impactful results while prioritizing the safety of our associates ... Minimum 5 years of progressive operations and cross-functional management experience. * Strong ...

Advantage Solutions

Retail Operations Manager

Chicago, IL · On-site

$84K/yr

Retail Operations Manager Job Locations US-IL-Chicago | US-MI-Grand Rapids Primary Posting Location ... Associate Performance Management: Develop people through training and direct organizational and ...

PetSmart

Retail Operations Manager

Chicago, IL · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Manager

Chicago, IL · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Manager

Burbank, IL · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

PetSmart

Retail Operations Manager

Burbank, IL · On-site

$19.87 - $35.12/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

PetSmart Careers

Retail Operations Manager

Chicago, IL

$19.87 - $33.45/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart Careers

Retail Operations Manager

Burbank, IL

$19.87 - $35.12/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

PetSmart Careers

Retail Operations Manager

Chicago, IL

$19.87 - $33.45/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart Careers

Retail Operations Manager

Burbank, IL

$19.87 - $35.12/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

PetSmart

Retail Operations Manager

Chicago, IL · On-site

$19.87 - $33.45/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Manager

Chicago, IL · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Manager

Burbank, IL

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

PetSmart

Retail Operations Manager

Burbank, IL

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

PetSmart

Retail Operations Manager

Chicago, IL · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Every associate plays a vital role in creating meaningful experiences for pets and their families ...

Lowe's

Operations Manager Night

Edwardsville, IL · On-site

$74K - $124K/yr

What You Will Do The Operations Manager (OM) is primarily responsible for supervising a high ... Responsibility Statements • Ensures all Associates understand and use safe work practices • ...

New

PetSmart

Retail Operations Manager

Burbank, IL · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

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All JobsAssociate Operations Manager JobsAssociate Operations Manager Jobs in Illinois

Associate Operations Manager information

See Illinois salary details

$10

$25

$51

How much do associate operations manager jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for associate operations manager in Illinois is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Operations Manager, and why are they important?

To thrive as an Associate Operations Manager, you need strong organizational, analytical, and leadership abilities, often supported by a bachelor's degree in business or a related field. Familiarity with project management software, ERP systems, and data analysis tools is typically required. Exceptional communication, problem-solving, and team collaboration skills set outstanding candidates apart. These competencies are crucial for ensuring efficient operations, effective team management, and the achievement of organizational objectives.

What is the difference between Associate Operations Manager vs Operations Supervisor?

AspectAssociate Operations ManagerOperations Supervisor
ResponsibilitiesSupports operational strategies, manages teams, assists in process improvementsOversees daily operations, manages staff, ensures workflow efficiency
Required CredentialsBachelor's degree, relevant certifications often preferredHigh school diploma or equivalent, leadership experience beneficial
Work EnvironmentOffice setting, cross-department collaborationWarehouse, retail, or manufacturing floors
Industry UsageCommon in corporate and logistics sectorsPrevalent in retail, manufacturing, and distribution

The Associate Operations Manager and Operations Supervisor roles share similarities in overseeing daily activities and requiring leadership skills. However, the Associate Operations Manager typically focuses on supporting broader operational strategies and may require a higher level of education or certifications. The Operations Supervisor is more hands-on, managing daily workflows directly on the ground. Both roles are essential for maintaining efficient operations within their respective environments.

What is the highest salary of an operations manager?

The highest salary for an operations manager can reach over $150,000 annually, especially in large corporations or industries like technology, finance, and manufacturing. Factors such as experience, location, and company size influence compensation, with senior roles and those requiring specialized skills commanding higher pay.

What jobs in the US pay 300,000 a year?

For an Associate Operations Manager, annual salaries of $300,000 or more are uncommon and typically occur in senior leadership roles, executive positions, or specialized industries such as finance, technology, or healthcare. Achieving this level often requires extensive experience, advanced certifications, and management of large teams or budgets.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation. Understanding and balancing these P's is essential for effective operations in roles like Associate Operations Manager.

What does an associate operations manager do?

An associate operations manager supports the daily functions of an organization by assisting with process improvements, coordinating teams, and ensuring operational efficiency. They often handle tasks such as data analysis, reporting, and implementing policies, typically requiring strong organizational and communication skills. This role may involve supervising staff, managing schedules, and using tools like enterprise resource planning (ERP) systems.

What are some typical challenges an Associate Operations Manager may face when coordinating cross-departmental projects?

Associate Operations Managers often encounter challenges such as aligning priorities between departments, managing communication gaps, and ensuring timely delivery of shared objectives. Successfully navigating these issues requires strong organizational and interpersonal skills, as well as the ability to adapt to shifting project requirements. Proactively fostering collaboration and maintaining transparency with all stakeholders helps mitigate these challenges and ensures smooth project execution.
What are the most commonly searched types of Operations Manager jobs in Illinois? The most popular types of Operations Manager jobs in Illinois are:
What are popular job titles related to Associate Operations Manager jobs in Illinois? For Associate Operations Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Associate Operations Manager jobs in Illinois look for? The top searched job categories for Associate Operations Manager jobs in Illinois are:
What cities in Illinois are hiring for Associate Operations Manager jobs? Cities in Illinois with the most Associate Operations Manager job openings:
Associate Operations Manager jobs near you
Infographic showing various Associate Operations Manager job openings in Illinois as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,897 per year, or $25.4 per hour.
Operations Manager

Operations Manager

EMERGENCY 24 INC

Des Plaines, IL • On-site

Full-time

Posted 23 days ago

Job description

Job Title: Alarm Monitoring Center Shift Manager

Department: Operations
 Reports To: Senior Operations Manager / Operations Director
 Location: Des Plaines, IL
 Employment Type: Full-Time (Shift-Based, 24/7 Operations)

Position Summary

The Alarm Monitoring Center Shift Manager is responsible for leading and supervising monitoring center staff during assigned shifts to ensure the continuous, efficient, and accurate monitoring of alarms, emergency signals, and customer service requests. This role ensures operational excellence, adherence to company procedures, and high-quality service delivery in a 24/7 mission-critical environment.

Key Responsibilities

1. Shift Leadership & Operations

  • Supervise daily monitoring center operations during the assigned shift.
  • Oversee real-time alarm handling, dispatching, and escalation processes to ensure timely responses.
  • Maintain shift logs, activity reports, and performance metrics.
  • Ensure compliance with company policies, industry standards, and regulatory requirements.
  • Manage workload distribution and ensure proper staffing levels.

2. Staff Management & Development

  • Lead, coach, and motivate monitoring center operators to meet performance and quality standards.
  • Conduct training sessions and performance feedback discussions.
  • Support the mentoring and continued training of new operators.
  • Promote a positive and professional work environment.

3. Incident Response & Escalation

  • Serve as the point of contact for critical incidents, customer escalations, and system alerts.
  • Ensure accurate documentation and post-incident analysis.

4. Systems & Process Management

  • Monitor the performance of alarm monitoring systems and report technical issues promptly.
  • Ensure operators follow standard operating procedures (SOPs) and escalation protocols.

5. Reporting & Communication

  • Prepare and submit shift reports to senior management.
  • Communicate operational updates and handovers between shifts.
  • Participate in regular operations meetings.

      Working Conditions

      • 24/7 operation environment — must be available for rotating shifts, weekends, and holidays.
      • Fast-paced, high-stress, and technology-driven workspace.
      • May involve extended periods of sitting and monitoring multiple screens.

      Performance Indicators

      • Alarm response times and accuracy.
      • Staff performance and morale.
      • Compliance with SOPs and regulatory requirements.
      • Customer satisfaction and incident resolution quality.

      Qualifications

      Education & Experience

      • High school diploma or equivalent required; associate or bachelor’s degree in security management, criminal justice, or related field preferred.
      • Minimum 3–5 years of experience in an alarm monitoring center, dispatch center, or similar operations environment.
      • At least 1–2 years in a supervisory or leadership role preferred.

      Skills & Competencies

      • Strong leadership and team management skills.
      • Excellent communication and decision-making abilities.
      • Ability to work under pressure and manage multiple priorities.
      • Proficiency in alarm monitoring systems and dispatch software.
      • Detail-oriented, reliable, and adaptable to shift work.

      Certifications (Preferred but Not Required)

      • PERC (Permanent Employee Registration Card) or ability to get one
      • Additional Security License (required by State of Oregon)

      Apply