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Assistant Telephone Research Interviewer Jobs (NOW HIRING)

NYCM

Telephone Interviewer (Hybrid)

Edmeston, NY · On-site

$37K - $53K/yr

Yearly evaluations The Telephone Interviewer is often the first point of contact a customer has ... and options. * Assist with training of interviewer position. * Assist with special projects.

The Pennsylvania State University

... research questionnaires via telephone to respondents (people) in Pennsylvania from all walks of ... interviewer. * These positions are a great opportunity for those looking for flexible part-time ...

Unf

Non-Student Interviewer

Jacksonville, FL · On-site

$17/hr

The Non-Student Interviewer position at the Public Opinion Research Laboratory is a part-time position (afternoons and evenings) that will conduct a wide variety of telephone interviews to obtain ...

Osborn Family Health Center

Access Interviewer

Camden, NJ · On-site

$37K - $37K/yr

Provides high quality of patient/customer services in person and over the telephone at all times to ... Completes accurately all check-in and check-out activities/procedures. * Assist physician with all ...

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How much do assistant telephone research interviewer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for assistant telephone research interviewer in the United States is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Assistant Telephone Research Interviewer vs Telephone Research Interviewer?

AspectAssistant Telephone Research InterviewerTelephone Research Interviewer
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote work, or office settingsCall centers, remote work, or office settings
Job ResponsibilitiesAssist with conducting surveys, support interviewers, handle preliminary callsConduct surveys, interview respondents, collect data
Employer & IndustryMarket research firms, polling organizationsMarket research firms, polling organizations

The main difference is that an Assistant Telephone Research Interviewer typically supports the interviewing process by assisting with calls and data collection, while a Telephone Research Interviewer directly conducts interviews with respondents. Both roles require similar credentials and work in comparable environments, but the assistant position often involves more support tasks.

What cities are hiring for Assistant Telephone Research Interviewer jobs?

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What are the most commonly searched types of Telephone Research Interviewer jobs?

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For Assistant Telephone Research Interviewer jobs, the most frequently searched job titles are:

Assistant Telephone Research Interviewer jobs near you

Telephone Interviewer (Hybrid)

Edmeston, NY • On-site

NYCM
See more jobs at NYCMexternal

$37K - $53K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Hybrid Role: Two days/week in office.
Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 1 month. Permanent schedule begins upon completion of training program.
Market range: 2 / 40 hours per week
Salary: $37,180 - $53,705
Accepting applications until 9/23/2026
Available schedule:
  1. Monday - Friday: 9:30 AM - 6:00 PM
  2. Tuesday - Saturday: 9:30 AM - 6:00 PM

Benefits & Perks:
  • Shift differential-10% on top of all your hours worked once you are working your required shift.
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement
  • Paid Time Off
  • Employee Education Programs with incentives
  • Wellness Program with incentives
  • 401K Defined Contribution Plan w/up to 8% match
  • 12 Paid holidays year
  • Make-up time
  • Fitness Center (Edmeston & Sherburne locations)
  • Cafe (Edmeston location)
  • Potential bonus based on company performance
  • NYCM Insurance discount
  • Yearly evaluations

The Telephone Interviewer is often the first point of contact a customer has with NYCM. This position will verify current application and policy information through conversation while creating positive connections with our customers. Upon completion of the policy verification, it is the responsibility of the Interviewer to provide complete, accurate information to the Underwriting department regarding personal, individual and/or household member background information, in relation to automobile, homeowner, or umbrella insurance products.
Duties & Responsibilities:
  • Respond, interact, connect, and communicate as a skilled call center professional with prompt, accurate information with the objective of making a positive, lasting impression.
  • Perform verification of policy information via telephone, speaking directly to insureds.
  • Gather and develop information regarding driving history and other pertinent risk factors used to determine an applicant's suitability for insurance products offered by NYCM.
  • Clear and accurate documentation of all transactions and interactions on appropriate technical system.
  • Complete written and verbal communications with internal and external customers.
  • Complete incoming and outgoing telephonic interactions with customers (policy holders, agents etc.).
  • Maintain working knowledge of basic insurance and specific NYCM personal automobile, assigned risk, De-Pop, and umbrella policies.
  • Cross training within the duties of a customer service representative level one - primarily, but not limited to, the understanding of NYCM accounts process and options.
  • Assist with training of interviewer position.
  • Assist with special projects.
  • Maintain working knowledge of underwriting processes and procedures as they pertain to the interviewer needs.
  • Other duties as assigned.

Requirements:
  • High school diploma, or equivalent, with related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position.

Qualifications & Skills
  • High service orientation with positive outlook
  • Intermediate personal computer skills, including electronic mail, routine database activity, word processing.
  • Knowledge and understanding of call center software.
  • Excellent communication and listening skills.
  • Ability to multi-task.
  • Adaptability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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