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Assistant Scholastic Customer Service Jobs in Rochester, NY

Customer Service Assistant At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through ...

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of ... * Assist Program Managers with customer communications, documentation requests, and account ...

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of ... * Assist Program Managers with customer communications, documentation requests, and account ...

Cashier Customer Service

Webster, NY · On-site

$16.50 - $17/hr

In this role, you'll provide proactive incredible customer service as you assist customers in both traditional checkout and self-checkout lanes. You'll leave a lasting impression and transform first ...

Customer Service Specialist

Rochester, NY

$16.75 - $22.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Specialist

Batavia, NY · On-site

$16.25 - $21.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Specialist

Rochester, NY · On-site

$16.75 - $22.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Specialist

Gates, NY · On-site

$17 - $22.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Specialist

Canandaigua, NY · On-site

$16.25 - $21.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Assistant Scholastic Customer Service information

See Rochester, NY salary details

$11

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How much do assistant scholastic customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for assistant scholastic customer service in Rochester, NY is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.55 per hour, depending on experience, location, and employer.

What is the difference between Assistant Scholastic Customer Service vs Scholastic Customer Service Representative?

AspectAssistant Scholastic Customer ServiceScholastic Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or call center setting, interacting with customers via phone or emailOffice or call center, handling customer inquiries and support
Employer & IndustryEducational publishing companies, schools, and bookstoresEducational publishing companies, primarily in customer support roles
Search & Comparison IntentUnderstanding entry-level customer support roles in education publishingComparing customer service roles within Scholastic or similar companies

The main difference is that an Assistant Scholastic Customer Service typically supports internal teams or assists with customer inquiries, while a Scholastic Customer Service Representative directly handles customer interactions and support. Both roles require similar credentials and work environments, but the representative role usually involves more direct customer engagement.

What are the most commonly searched types of Scholastic Customer Service jobs in Rochester, NY?

The most popular types of Scholastic Customer Service jobs in Rochester, NY are:

What are popular job titles related to Assistant Scholastic Customer Service jobs in Rochester, NY?

For Assistant Scholastic Customer Service jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Assistant Scholastic Customer Service jobs in Rochester, NY look for?

The top searched job categories for Assistant Scholastic Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Scholastic Customer Service jobs?

Cities near Rochester, NY with the most Assistant Scholastic Customer Service job openings:

Infographic showing various Assistant Scholastic Customer Service job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,096 per year, or $19.8 per hour.

Customer Service Assistant

Rochester, NY • On-site

$40K - $44K/yr

Other

Posted 9 days ago


Job description

Customer Service Assistant

At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.

Job Description

We are seeking a Customer Service Assistant to support daily client operations and serve as a key point of contact for customer inquiries. This role is ideal for a detail-oriented professional who enjoys structured work, client interaction, and contributing to smooth internal processes. You will play a vital role in maintaining strong client relationships while supporting operational efficiency.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner
  • Assist clients with service-related questions and requests
  • Maintain accurate records of customer interactions and updates
  • Coordinate internally to ensure effective resolution of client needs
  • Support administrative and operational customer service tasks
  • Uphold company standards in all client communications
Qualifications
  • Strong written and verbal communication skills
  • Professional demeanor and customer-focused mindset
  • Excellent organizational and time-management abilities
  • Ability to work independently and as part of a team
  • Attention to detail and problem-solving skills
  • Comfort working in a structured, fast-paced environment
Additional Information
  • Competitive salary ($40,000 – $44,000)
  • Growth opportunities within the company
  • Skill development and professional training
  • Supportive and structured work environment
  • Stable full-time position