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Answering Service Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Patient Registration

Rochester, NY · On-site

$17.75 - $24.50/hr

Serve as answering service for the doctors while responsible for switchboard operations and pages providers as needed * Complete all paging for admission outpatient areas * Maintain the Call ...

Aamco Transmissions

Service Writer

Rochester, NY

Service Writer Position A Service Writer is a high energy professional who can assist the manager ... Answering phones * Preparing estimates * Ordering parts and inventory * Maintaining work flow in ...

Exxpress Tire

Customer Service Representative

Henrietta, NY · On-site

$16 - $20/hr

Customer Service Representative Exxpress Tire 1275 Lehigh Station Rd. Henrietta, NY 14467 (585) 334 ... Answering incoming phone calls * Tracking expected deliveries for dealers * Accepting, verifying ...

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$12

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How much do answering service jobs pay per hour?

As of May 28, 2026, the average hourly pay for answering service in Rochester, NY is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $26.54 per hour, depending on experience, location, and employer.

What is an Answering Service job?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What are the key skills and qualifications needed to thrive in the Answering Service position, and why are they important?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What does a typical workday look like for someone working in an answering service?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.
More about Answering Service jobs
What are the most commonly searched types of Answering Service jobs in Rochester, NY? The most popular types of Answering Service jobs in Rochester, NY are:
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What job categories do people searching Answering Service jobs in Rochester, NY look for? The top searched job categories for Answering Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Answering Service jobs? Cities near Rochester, NY with the most Answering Service job openings:
Answering Service jobs near you
Physician Family Practice-Without OB - Competitive Salary

Physician Family Practice-Without OB - Competitive Salary

GO Staffing

Canandaigua, NY

Full-time

Posted 21 days ago

Job description

Seeking a Family Practice Physician for an outpatient permanent opening in the Finger Lakes Region of Western NY near Canandaigua.

  • Board Certified Family Nurse Practitioner (FNP)
  • M-F, Full-time 40 hours a week
  • Call 1 week every 7-8 weeks (phone only) - Secure text from answering service and then the clinician calls them back (light volume)
  • Will see all ages
  • Typically, see approx. 18 ppd
  • EMR is ECW
  • Salary 200-240k depending on experience, full benefits, relocation assistance, and eligible for loan repayment through HRSA
  • Please refer to Job ID #6782
GO Staffing logo

About GO Staffing

Sourced by ZipRecruiter

GO Staffing, based in Sandalfoot Cove, Florida, United States, is a highly recognized player in the staffing and employment services industry. Its primary mission is to connect talented individuals with meaningful and fulfilling job opportunities, across a broad spectrum of industries. Although the official website, gostaffingus.com, does not provide founding history, the company has clearly established itself as a reputable force in the staffing sector dedicated to fostering fruitful relationships between employers and potential employees. Their commitment to quality, integrity, and personalized services has proven to be the bedrock of their operations and their key to success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Sandalfoot Cove, FL, US

Year founded

2018

Social media

Facebook

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