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Heb Customer Service Assistant Jobs in Rochester, NY

Alphabe Insight

Customer Service Assistant

Rochester, NY · On-site

$40K - $44K/yr

Customer Service Assistant At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through ...

Alphabe Insight

Customer Service Assistant

Rochester, NY · On-site

$40K - $44K/yr

Customer Service Assistant At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through ...

Raymour & Flanigan

Customer Service Lead

Rochester, NY · On-site

$20/hr

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Victor, NY · On-site

$20/hr

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Sherwin-Williams

Customer Service Specialist

Rochester, NY

$16.75 - $22.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Newark, NY · On-site

$17 - $22.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Geneseo, NY · On-site

$16.50 - $21.75/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Canandaigua, NY · On-site

$16.25 - $21.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Gates, NY · On-site

$17 - $22.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

New

Sherwin-Williams

Customer Service Specialist

Rochester, NY · On-site

$16.75 - $22.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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All JobsHeb Customer Service JobsHeb Customer Service Assistant JobsHeb Customer Service Assistant Jobs in Rochester, NY

Heb Customer Service Assistant information

See Rochester, NY salary details

$11

$19

$27

How much do heb customer service assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for heb customer service assistant in Rochester, NY is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.55 per hour, depending on experience, location, and employer.

What does a Heb Customer Service Assistant do in H-E-B?

A H-E-B Customer Service Assistant is responsible for assisting customers, answering questions, and providing information about products and store services. They often handle transactions at the checkout, maintain store cleanliness, and ensure a positive shopping experience. Strong communication skills and familiarity with point-of-sale systems are helpful in this role.

What is an H-E-B customer service assistant?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

What are the key skills and qualifications needed to thrive as an H-E-B customer service assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

How does an H-E-B customer service assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.
What are popular job titles related to Heb Customer Service Assistant jobs in Rochester, NY? For Heb Customer Service Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Heb Customer Service Assistant jobs in Rochester, NY look for? The top searched job categories for Heb Customer Service Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Heb Customer Service Assistant jobs? Cities near Rochester, NY with the most Heb Customer Service Assistant job openings:
Heb Customer Service Assistant jobs near you
Infographic showing various Heb Customer Service Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,096 per year, or $19.8 per hour.

Customer Service Assistant

Alphabe Insight

Rochester, NY • On-site

$40K - $44K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Assistant

At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.

Job Description

We are seeking a Customer Service Assistant to support daily client operations and serve as a key point of contact for customer inquiries. This role is ideal for a detail-oriented professional who enjoys structured work, client interaction, and contributing to smooth internal processes. You will play a vital role in maintaining strong client relationships while supporting operational efficiency.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner
  • Assist clients with service-related questions and requests
  • Maintain accurate records of customer interactions and updates
  • Coordinate internally to ensure effective resolution of client needs
  • Support administrative and operational customer service tasks
  • Uphold company standards in all client communications

Qualifications

  • Strong written and verbal communication skills
  • Professional demeanor and customer-focused mindset
  • Excellent organizational and time-management abilities
  • Ability to work independently and as part of a team
  • Attention to detail and problem-solving skills
  • Comfort working in a structured, fast-paced environment

Additional Information

  • Competitive salary ($40,000 $44,000)
  • Growth opportunities within the company
  • Skill development and professional training
  • Supportive and structured work environment
  • Stable full-time position

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