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Heb Customer Service Assistant Jobs in Rochester, NY

ADDMAN

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of ... * Assist Program Managers with customer communications, documentation requests, and account ...

Addman

Customer Service Representative

Ontario, NY · On-site

$15.50 - $21/hr

Customer Service Representative The Customer Service Representative serves as the primary point of ... * Assist Program Managers with customer communications, documentation requests, and account ...

Blue Wave Products

Customer Service Representative

Batavia, NY · On-site

$15.25 - $20.75/hr

As a Blue Wave Customer Service Representative, you will be responsible for aiding vendors/dealers ... Enter orders accurately with a goal of same day shipment * Assist dealers in understanding company ...

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All JobsHeb Customer Service JobsHeb Customer Service Assistant JobsHeb Customer Service Assistant Jobs in Rochester, NY

Heb Customer Service Assistant information

See Rochester, NY salary details

$11

$19

$27

How much do heb customer service assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for heb customer service assistant in Rochester, NY is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.55 per hour, depending on experience, location, and employer.

What does a Heb Customer Service Assistant do in H-E-B?

A H-E-B Customer Service Assistant is responsible for assisting customers, answering questions, and providing information about products and store services. They often handle transactions at the checkout, maintain store cleanliness, and ensure a positive shopping experience. Strong communication skills and familiarity with point-of-sale systems are helpful in this role.

What is an H-E-B customer service assistant?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

What are the key skills and qualifications needed to thrive as an H-E-B customer service assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

How does an H-E-B customer service assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.
What are popular job titles related to Heb Customer Service Assistant jobs in Rochester, NY? For Heb Customer Service Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Heb Customer Service Assistant jobs in Rochester, NY look for? The top searched job categories for Heb Customer Service Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Heb Customer Service Assistant jobs? Cities near Rochester, NY with the most Heb Customer Service Assistant job openings:
Heb Customer Service Assistant jobs near you
Infographic showing various Heb Customer Service Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,096 per year, or $19.8 per hour.

Food Service Assistant

Costco Wholesale Corporation

Rochester, NY • On-site

$14.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,916 frontline employees who took The Breakroom Quiz

2nd of 39 rated national retailers

Job description


California applicants: Please click here to review the Costco Applicant Privacy Notice.
The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary
Responsible for preparing and selling food and drinks to customers. Pulls and stocks supplies and ingredients, cleans kitchen area and eating area. Provides a high level of member service.
Job Duties
  • Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked items in the warmer. Steams hot dogs and buns.
  • Rings up sales, collects money, makes change. Maintains and assists members with self-serve kiosks. Places whole pizza orders from members at the counter and on the phone. Assembles and presents orders to members. Uses tongs to pick up hot food items. Follows department production and cash handling procedures and standards.
  • Dispenses dessert and drink items such as ice cream, latte and smoothie. Cleans, sanitizes, services, and refills dispensing machines.
  • Maintains self-serve soda pop area, condiment table and eating area. Busses, cleans and sanitizes tables, sweeps and mops floors, empties trash.
  • Cleans and sanitizes the machines, work surfaces, floors, and counters. Washes containers, pans and utensils in 3 compartment sink, power wash sink, or dishwasher. Moves patio tables to clean the floor around tables. Takes garbage to the trash compactor and operates the compactor. Disassembles and deep cleans pizza oven according to department SOPs. Follows safety and security procedures.
  • Pulls ingredients and supplies from the warehouse. Stocks large volume ingredients to shelves, cooler and freezer. Stages ingredients to the preparation area and refills dispensing machines. Complies with health codes, such as sanitation, temperatures, product rotation and expiration dates.
  • Ensures proper cleanup and disposal of hazardous materials.
  • Ability to operate vehicles, equipment or machinery.
  • Assists with department duties as necessary.
  • Assists in other departments of the warehouse as necessary.

For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Job Description Posting Updated: July 2026 Job Code: 004

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983

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