Assistant Manager
Chandler, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Chandler, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Mesa, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Mesa, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Glendale, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Glendale, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Tempe, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Tempe, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Tempe, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Tempe, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Tempe, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Tempe, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Arizona City, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Arizona City, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Chandler, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Chandler, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Chandler, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Chandler, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Scottsdale, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Scottsdale, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Phoenix, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Phoenix, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Prescott, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Prescott, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Glendale, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Glendale, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Glendale, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Glendale, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Glendale, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Glendale, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Chandler, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Chandler, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Tempe, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Tempe, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Scottsdale, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Scottsdale, AZ · On-site
Assistant Manager QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Phoenix, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager
Phoenix, AZ · On-site
Assistant Manager: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin ...
Assistant Manager information
What Does an Assistant Manager Do?
An assistant manager provides support to a manager to ensure that day-to-day operations run smoothly and efficiently. Specific job duties vary, depending on the company and industry. For example, an assistant manager at a retail store supervise staff, resolve customer issues, make the staff schedule, assign tasks, train employees, collaborate with store security and the product loss department, and monitor sales numbers. The responsibilities of assistant managers in a corporate company setting are specific to the department in which you work, such as accounting, development, marketing, and human resources.
What are the key skills and qualifications needed to thrive as an Assistant Manager, and why are they important?
To thrive as an Assistant Manager, you need strong leadership, organizational, and problem-solving skills, often supported by relevant experience or a business-related degree. Familiarity with point-of-sale (POS) systems, scheduling software, and basic financial management tools is typically required. Outstanding communication, adaptability, and conflict resolution abilities help you effectively support teams and handle customer interactions. These skills ensure smooth daily operations, enhanced team performance, and high customer satisfaction, which are vital for business success.
What are some common challenges Assistant Managers face when balancing team leadership with operational responsibilities?
Assistant Managers often juggle the demands of leading their team while ensuring daily operations run smoothly. One common challenge is finding the right balance between delegating tasks and stepping in to resolve issues directly, which requires strong communication and time management skills. Additionally, Assistant Managers frequently act as a bridge between staff and upper management, translating strategic goals into actionable tasks while addressing employee concerns. Successfully navigating these responsibilities often leads to valuable experience for career advancement into higher management roles.
What are Assistant Managers?
Assistant Managers are professionals who support the overall operations of a department or business by assisting the manager in supervising staff, handling administrative tasks, and ensuring customer satisfaction. They often fill in when the manager is unavailable and help to implement policies and procedures. Assistant Managers play a key role in training employees, resolving conflicts, and achieving organizational goals. Their responsibilities can vary depending on the industry, but they are typically seen as the second-in-command within their team.
What qualifications do I need to be an assistant manager?
To become an assistant manager, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in business, management, or related fields. Relevant work experience in the industry and strong leadership, communication, and organizational skills are also important qualifications.
What is the difference between Assistant Manager vs Supervisor?
| Aspect | Assistant Manager | Supervisor |
|---|---|---|
| Required Credentials | Bachelor's degree often preferred; management training | High school diploma or equivalent; on-the-job training |
| Work Environment | Office settings, retail, hospitality, corporate | Retail stores, manufacturing, service industries |
| Employer & Industry Usage | Common in retail, hospitality, corporate sectors | Common in retail, manufacturing, service sectors |
| Common Search & Comparison Intent | Yes | Yes |
The Assistant Manager typically holds a higher level of responsibility, overseeing operations and supporting management, often requiring a bachelor's degree and management training. Supervisors focus on direct team oversight and daily task management, usually with less formal education. Both roles are common in retail, hospitality, and service industries, but Assistant Managers generally have broader responsibilities and decision-making authority.
More about Assistant Manager jobs
What are the most commonly searched types of Manager jobs in Arizona? The most popular types of Manager jobs in Arizona are:
What are popular job titles related to Assistant Manager jobs in Arizona? For Assistant Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Assistant Manager jobs in Arizona look for? The top searched job categories for Assistant Manager jobs in Arizona are:
What cities in Arizona are hiring for Assistant Manager jobs? Cities in Arizona with the most Assistant Manager job openings:
Dunkin' rating
4.7
Based on 2,165 frontline employees who took The Breakroom Quiz
76th of 104 rated fast food restaurants
Job description
Assistant Manager:
QUALITY BRAND GROUP LLC:
If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group LLC, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Assistant Manager position described below is designed to be a development pathway to a successful long-term career in restaurant management depending on the commitment level and end desires of the individual team member.
ASSISTANT MANAGER Job Profile:
Summary
The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her store's Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the store's compliance with State and Federal law and regulations.
While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment
Being Passionate About Operational Excellence
MINIMUM QUALIFICATIONS INCLUDE:
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
QUALITY BRAND GROUP LLC:
If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group LLC, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Assistant Manager position described below is designed to be a development pathway to a successful long-term career in restaurant management depending on the commitment level and end desires of the individual team member.
ASSISTANT MANAGER Job Profile:
Summary
The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her store's Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the store's compliance with State and Federal law and regulations.
While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment
- Arrive in a timely manner to prepare for your scheduled shift.
- Demonstrate respect and dignity in dealing with others including team members and guests.
- Follow the communication guideline established in your store.
- Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
- Deploy team members appropriately to meet guests' needs and service standards throughout shift.
- Support training of Crew Members as directed by the store's Restaurant Manager.
- Communicate goals and hold team members accountable for performance during shift.
- Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
- Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
- Ensure restaurant standards and marketing initiatives are properly executed during shift.
- Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
- Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
- Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
- Comply with all restaurant, Brand, and franchisee policies.
- Respond positively to coaching and feedback, and show passion for learning.
- Hold yourself accountable for your designated responsibilities on your shift.
- Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
- Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
- Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
- Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
- Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
- Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
- Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
- Must be able to fluently speak/read English
- Math and writing skills
- Restaurant, retail, or supervisory experience preferred
- Guest Focus - anticipate and understand guests' needs and exceed their expectations.
- Passion for Results - set compelling targets and deliver on commitments.
- Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
- Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
- Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
- This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
About Dunkin
Sourced by ZipRecruiter
Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.
Industry
Food and beverage stores, retail and food services and drinking places
Company size
10,000+ Employees
Headquarters location
Canton, MA, US