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Assistant Manager Technical Support Jobs (NOW HIRING)

Computech Corporation

Technical Support

Essex, VT · On-site

$38K - $48K/yr

Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only * Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only

Computech Corporation

Technical Support

Boulder, CO · On-site

$38K - $48K/yr

Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only * Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only

CORSAIR

Technical Support Specialist

Milpitas, CA · On-site

Identify defective products and assist with warranty or replacement processes. * Accurately ... Experience using Oracle or similar customer service and order-management systems is a plus.

MetroSys, Inc.

Technical Support Specialist

Irvine, CA · On-site

... management. * Install, configure, and maintain desktop software and business applications. * Assist ... Document support requests, resolutions, and technical procedures within the ticketing system.

Computech Corporation

Technical Support

Rochester, MN · On-site

$38K - $47K/yr

Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only * Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

... management. * Install, configure, and maintain desktop software and business applications. * Assist ... Document support requests, resolutions, and technical procedures within the ticketing system.

Trellix

Technical Support Engineer

Plano, TX · On-site

$70K - $80K/yr

You will also assist with data collection, facilitate remote troubleshooting sessions, and ... Perform duties as required/assigned by line manager * Achieve acceptable service level goals

Jobgether

Manage support cases within established SLA timeframes, maintain accurate case records, and ... improvement. * Assist with testing and validating new features, product releases, and ...

Socket.dev

Technical Support Engineer

Hamilton, OH · On-site

... * Assist in post-deployment documentation to ensure smooth transition from Project Management to ... Travel 25% for on-site training, and support as required. * Technical Skills Desired * PLC ...

1872 Consulting

Technical Support Supervisor

Miami, FL · On-site

... manager supervision. • Has developed active listening skill & speaks with the customer in mind ... assist with various video conferencing technologies. • Proficient with Zoom, WebEx, Skype for ...

Canon Careers

Technical Support Engineer

Chesapeake, VA · Hybrid

$50K - $87K/yr

In this role, you will manage the CITS internal and external knowledge of both technical and non ... Additionally TSEs will assist in training development and How To video production as a subject ...

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Assistant Manager Technical Support information

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$44.3K

$76.5K

How much do assistant manager technical support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for assistant manager technical support in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Assistant Manager Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.

Technical Support Specialist

Vancouver, WA

Retail Imaging Management Group
51 - 200 employees
Learn more about Retail Imaging Management Groupexternal

$22/hr

Full-time

Re-posted 3 days ago

Job description

Description

We're hiring multiple Technical Support Specialists to join our growing team! Please note: We will only consider candidates who currently live close enough to our HQ in Vancouver, WA as this is an ONSITE role.


If you enjoy troubleshooting, solving technical problems, and helping people get back up and running, this could be a great fit. In this role, you will helping diagnose issues, identify solutions, and guide users through established troubleshooting processes and maintaining clear documentation during that process.


Some specialists primarily support contracted field techs while others support clients directly. Team assignments are based on business needs and individual strengths. All roles are 100% onsite in Vancouver, WA and must be able to work Saturday.


What You'll Do
  • Troubleshoot technical issues and guide users through effective solutions.
  • Provide real-time support by phone, email, chat, and internal communication systems.
  • Help identify root causes and recommend next steps for issue resolution.
  • Document troubleshooting steps, resolutions, and key details accurately in internal systems.
  • Escalate complex issues when needed and collaborate with internal teams to drive resolution.
  • Support new services, tools, and operational initiatives as they are introduced.
  • Identify recurring issues and contribute to process improvements and technical documentation.
  • Maintain a high level of customer service while managing multiple priorities.

Requirements

What We're Looking For
  • High school diploma or GED.
  • At least one year of experience in technical support, help desk, service desk, troubleshooting, customer support, field service support, equipment repair, telecommunications, or a similar role.
  • Strong problem-solving and analytical skills.
  • Ability to communicate technical information clearly to users with varying levels of technical experience.
  • Experience using Microsoft Office and CRM, ticketing, or case management systems.
  • Strong attention to detail and documentation accuracy.
  • Ability to stay organized and manage multiple issues in a fast-paced environment.
  • Reliable transportation, attendance, dependability, and follow-through.
  • Willingness to learn new systems, technologies, and processes.
  • Ability to speak, read, understand, and communicate clearly in English.
Physical, Sensory, and Mental Requirements

With or without reasonable accommodations, individuals in this role must be able to:

  • Work the assigned schedule with minimal unscheduled absences.
  • Remain actively engaged and available during scheduled work hours.
  • Provide technical support and troubleshooting assistance.
  • Document support activities accurately.
  • Meet established productivity, quality, and responsiveness standards.
  • Communicate clearly and professionally by phone and in writing.
  • Sit or stand for extended periods while working at a computer workstation.
  • Use a keyboard, mouse, and headset throughout the workday.

Offers of employment are contingent upon passing a background check and proving eligibility to work in the United States.

Apply