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Assistant Manager Technical Support Jobs (NOW HIRING)

Halma p.l.c

The Manager of Technical Support leads a team of 13 responsible for resolving customer issues across CenTrak's RTLS platform. You'll guide the team's response to inbound inquiries, escalations, and ...

Booster

Close out each day with the knowledge that you've made something better What makes you a good fit: * 2+ years of progressive customer support leadership experience, including direct people management ...

Booster

... Management, Product, Engineering, and other cross-functional teams to deliver best-in-class technical support for national defense and government customers operating Skydio drones and Beyond Visual ...

Medihill

Technical Support Manager

Bensalem, PA · On-site

The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves ...

Atlas Copco Holding GmbH

You will report to the Field Service Manager. You will * Serve as a primary technical resource for customers and field service personnel, providing troubleshooting and support for centrifugal ...

Daikin

Technical Support Specialist

Waller, TX · On-site

The HVAC Service Support Specialist provides technical support to contractors, distributors ... * Assist the Manager in the distribution of requests for field visits and training to the ...

Collabera

Technical Support

Carrollton, TX

$18/hr

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... As a Technical Support Representative, you will be resolving technical problems reported by tax ...

UpdatePromise

Technical Support

Chino, CA · On-site

$20/hr

You will be assisting and managing various existing and new accounts to make sure that they using ... In short, we are looking for a high performing assistant who is confident, flexible, reliable, well ...

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Assistant Manager Technical Support information

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$19K

$44.3K

$76.5K

How much do assistant manager technical support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for assistant manager technical support in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Assistant Manager Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.

Manager, Technical Support

Alpharetta, GA • Hybrid

Barracuda Networks Inc.
1 - 5K employees
Learn more about Barracuda Networks Inc.external

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda
Barracuda Networks is currently looking for aTechnical Support Manager for our Alpharetta, Georgia team. As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of Technical Support, this role collaborates with peers across US, APAC, and EMEA to drive organizational direction and continuous improvement in customer care
What you'll be working on
  • Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments.
  • Monitor performance metrics and promote individual growth.
  • Drive process optimization and standardization.
  • Ensure high customer satisfaction and retention through continuous improvement.
  • Manage resources to meet service level expectations.
  • Resolve escalated customer issues promptly.
  • Collaborate with cross-functional teams to address key issues.
What you bring to the role
  • Bachelor's degree or equivalent work experience
  • 2-3 years of supervisory experience
  • 4+ years of progressive call center / technical support experience
  • Proven leadership and team development skills.
  • Strong organizational, time management, and communication abilities
  • Excellent organizational, time management and communication skills (written and verbal)
What you'll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are opportunities for cross training and the ability to attain your next career step within Barracuda.
  • Equity, in the form of non-qualifying options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Volunteer opportunities
#LI-hybrid
Job ID 27-0205

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