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Assistant Manager Technical Support Jobs in Virginia

Power Monitors, Inc.

Technical Support Manager

VA · On-site

$70K - $90K/yr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP of Operations and Engineering Power Monitors, Inc. is seeking a Technical Support Manager to lead and ...

Arete Technologies, Inc.

Technical Support

Richmond, VA

$37K - $46K/yr

As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures ... closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack ...

InterSources Inc

Technical Support

Richmond, VA · On-site

$36K - $46K/yr

They are seeking a Technical Support professional who will provide customer service and troubleshooting for desktop products, while also managing and administering various devices and technologies.

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... reports to program management and stakeholders. * Interface directly with end users and ...

Ask IT consulting

Technical Support

Richmond, VA · On-site

$37K - $46K/yr

Our passion is delivering technology strategies & digital solutions that assist our clients with ... closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... management. * Document incidents, resolutions, and system changes using ticketing systems. * Assist ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... management. * Document incidents, resolutions, and system changes using ticketing systems. * Assist ...

Canon Careers

Technical Support Engineer

Chesapeake, VA · Hybrid

$50K - $87K/yr

In this role, you will manage the CITS internal and external knowledge of both technical and non ... Additionally TSEs will assist in training development and How To video production as a subject ...

System One

Technical Support Analyst

Merrifield, VA · On-site

Job Title: Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year ... Manage IT asset recovery efforts through return and offboarding tickets, including device scanning ...

System One

Technical Support Analyst

Merrifield, VA · On-site

Job Title: Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year ... Manage IT asset recovery efforts through return and offboarding tickets, including device scanning ...

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Assistant Manager Technical Support information

What cities in Virginia are hiring for Assistant Manager Technical Support jobs?

Cities in Virginia with the most Assistant Manager Technical Support job openings:

Infographic showing various Assistant Manager Technical Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Manager

Mount Crawford, VA • On-site

Power Monitors, Inc.
Utilities • 11 - 50 employees
Learn more about Power Monitors, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Technical Support Manager  


Location: Mt. Crawford, VA
Department: Technical Support
Reports To: VP of Operations and Engineering


Power Monitors, Inc. is seeking a Technical Support Manager to lead and strengthen our customer-facing technical support operations. This role ensures customer inquiries are resolved quickly and accurately while serving as a key link between our customers, Engineering, and Software Development teams.


If you’re a hands-on leader with strong troubleshooting skills and a passion for helping others solve complex technical issues, we’d love to hear from you!


Key Responsibilities  


  • Lead and support the Technical Support team, ensuring timely and high-quality customer assistance.
  • Provide direct technical support for PMI products, software, and field applications.
  • Act as the primary liaison between customers, Engineering, and Software Development.
  • Document, track, and analyze technical issues and recurring problems.
  • Contribute to testing and feedback during product development and updates.
  • Create and maintain internal technical documentation and knowledge base content.
  • Identify process improvements to enhance efficiency and customer satisfaction.
  • Occasional overnight travel may be required.


What We’re Looking For  


  • Strong PC troubleshooting skills, including driver, communication, and security issues.
  • Proven experience in customer technical support or IT systems support.
  • Excellent problem-solving and communication skills.
  • Networking skills
  • Technical writing or documentation experience a plus.
  • Technical college degree preferred
  • Electrical background or experience with electric utilities is a plus but not required.


Benefits  


  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Supplemental Insurance Options
  • Company-paid Life Insurance
  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Education Reimbursement
  • 529 College Savings Contribution Matching


About Power Monitors, Inc.  

Since 1986, Power Monitors, Inc. has been a leading manufacturer of innovative power quality analyzers and wireless testing equipment. Serving clients worldwide, we are known for our cutting-edge technology, 24/7 technical support, and customer-first mindset.